Application 4: Manual Night Mode Control Of The Automated Attendant - NEC IntraMail UX5000 Manual

Application 4: Manual Night Mode Control of the Automated Attendant

There is
no manual control
All calls answered by the Automated Attendant automatically follow the schedule set up by
• Answer Table 1 uses
Routing
Mailbox 1
• The
Default Mailbox
Mailbox for Answer Table 1 is also Call Routing
1. Set up a programmable key to switch the UX5000 into the
2. Assign a Call Routing Mailbox to a
3. Have calls at night route to the virtual extension, which is
1. Set up programmable keys to switch the UX5000 into the night mode and back into the day mode.
N M
IGHT
1a.
1b.
1c.
D M
AY ODE
1d.
1e.
1f.
2. Allow the extension to switch the UX5000's night mode.
20-07-01: M
Enter 1 to enable night mode switching in the extension's Class of Service.
20-06-01: C
Assign the extension's Class of Service.
3. Set up a Group Mailbox as a Call Routing Mailbox.
11-07-01: D
Assign a pilot number (e.g., 400) to an unused Department Group (e.g., group 2).
47-03-02: G
Enter the pilot number assigned above (e.g., 400).
47-03-03: G
Enter 2 to assign the Group Mailbox as a Call Routing Mailbox.
UX IntraMail Manual
of the Automated Attendant.
to answer calls from 8:30 AM -5:00 PM Monday through Friday with Call
Schedule 1
.
for Answer Table 1 picks up Automated Attendant calls at
Application Summary
virtual extension
ODE
At the extension that should control the UX5000's night mode, press CALL1 + 851 .
Press the programmable function key you want to assign as the day (night mode 1) key.
Dial 09 + 1 (for night mode 1).
- You hear three confirmation beeps.
- This allows the user to switch the UX5000 into the day mode (i.e., night mode 1).
Press the programmable function key you want to assign as the night (night mode 2) key.
Dial 09 + 2 (for night mode 2).
- You hear three confirmation beeps.
- This allows the user to switch the UX5000 from the day mode into night mode 2.
Press SPK to hang up.
N M S
ANUAL IGHT ODE WITCHING
- See the UX5000 Software Manual for more on this option.
✔ By default, this capability is disabled.
S E
LASS OF ERVICE FOR XTENSIONS
- See the UX5000 Software Manual for more on this option.
By default, extension 301 has Class of Service 15. All other extensions have Class of
Service 1.
G P N
EPARTMENT ROUP ILOT UMBERS
- See the UX5000 Software Manual for more on this option.
✔ By default, all extensions are assigned to group 1.
M N
ROUP AILBOX UMBER
- See
47-03-02: G M
ROUP AILBOX
✔ By default, there are no Group Mailbox numbers assigned.
M T
ROUP AILBOX YPE
- See
47-03-03: G M
ROUP AILBOX
✔ By default, Group Mailboxes are assigned as Subscriber Mailboxes (1).
Some Common IntraMail Applications
Default Setup
.
Mailbox 1
.
night mode
.
Fixed Call Forwarded to voice mail
for more.
N ( 260)
UMBER PAGE
for more.
T ( 260)
YPE PAGE
.
Answer Table 1
. The Default
all other times
.
IntraMail Installation ◆ 15