Flexible Call Routing - NEC IntraMail UX5000 Manual

Flexible Call Routing

Description
Provides outside callers with a wide variety of dialing (routing) options.
The Automated Attendant can provide outside callers with a wide variety of dialing (routing) options. You
can customize the announcements and routing options to exactly meet the site requirements. Use Flexible
Call Routing to eliminate or minimize the need for an operator or receptionist to handle outside calls.
There are 3 components to Flexible Call Routing.
●
A
NSWER
Determines how the Automated Attendant answers outside calls on each line, according to the time of
the day and day of the week that the call is ringing.
●
C R
ALL OUTING
The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and announcement are available to Automated Attendant callers.
●
D A
IAL CTION
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table, which in
turn provides those dialing options to Automated Attendant callers.
Conditions
● None
Default Setting
Options are available by default.
●
Programming
Refer to
A
UTOMATED
Other Related Features
Features
None
IntraMail
A T
NSWER ABLES
Determines how the Automated Attendant answers outside calls on each line.
A
UTOMATED
The Automated Attendant can automatically answer incoming calls, play an Instruction Menu mes-
sage, and provide dialing options to callers.
C R
ALL OUTING
The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and announcement are available to Automated Attendant callers.
D A
IAL CTION
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Operation
N/A
UX IntraMail Manual
T ( 41)
ABLES PAGE
M ( 69)
AILBOX PAGE
T ( 81)
ABLE PAGE
for more on how to set up your Flexible Call Routing.
A ( 57)
TTENDANT PAGE
( 41)
PAGE
A ( 57)
TTENDANT PAGE
M ( 69)
AILBOX PAGE
T ( 81)
ABLE PAGE
Flexible Call Routing
IntraMail Features ◆ 107