Application 3: Provide Unique Day And Night Dialing Options For Callers - NEC IntraMail UX5000 Manual

Some Common IntraMail Applications

Application 3: Provide Unique Day and Night Dialing Options for Callers

All Call Routing Mailboxes (1-8 by default) use
Dial Action Table 1 provides the following dial options:
• Dial extension number (
• Dial for the operator.
0
• Dial * + extension to leave a
• Dial # + extension to do a
• to operator if no digits dialed.
Timeout
Allow callers at night to
1. Set up separate day and night greetings.
F
OLLOWING EXAMPLE
2. Assign a unique Dial Action Table (2) to the night time Call Routing Mailbox (2).
47-08-01: D
3. Change the dialing options for the night time Dial Action Table (2).
47-13-01: I
14 ◆ IntraMail Installation
).
301 - 499
Quick Message
Remote Logon
dial 0 to leave a message
1,
SET UP SEPARATE DAY AND NIGHT
The day Instruction Menu can say something like:
- "Thank you for calling. For Sales, dial 301. For Technical Support, dial 302. To talk to an
operator, dial 0. If you know your party's extension number, please dial it now."
The night Instruction menu can say something like:
- "Thank you for calling. Our normal business hours are 8:30 to 5:00, Monday through Fri-
day. To leave us a message, please dial 0 now."
A T
IAL CTION ABLE
Assign Dial Action Table 2 to Call Routing Mailbox 2.
- See
47-08-01: D A
IAL CTION
M D A T
NTRA AIL IAL CTION
For Dial Action Table 2, make the following changes:
For the digits 3 and 4, enter 0 for the Action entry to prevent callers from dialing extensions at
3a.
night.
For the digit 0, change the Action entry to REC1 (by dialing 3) and the Data entry to 301.
3b.
- This allows night time callers to dial 0 to leave a message for the operator.
- Note that the * and # entries are left unchanged so that experienced users can still leave
Quick Messages or do Remote Logons at night.
- See
47-13-01: D A
IAL CTION
Default Setup
.
Dial Action Table 1
.
to the mailbox.
Application Summary
for the operator.
I
NSTRUCTION
for more.
T ( 276)
ABLE PAGE
A
ABLE CTIONS
T A ( 297)
ABLE CTIONS PAGE
M C R M
ENUS USING ALL OUTING
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UX IntraMail Manual
1 2.
AILBOXES AND