Programming A Department Group Mailbox - NEC IntraMail UX5000 Manual

Group Mailbox
If the Group Mailbox redirects to an Announcement Mailbox:
● A co-worker attempting to leave a message at an extension assigned to the Group Mailbox hears: "Your
call cannot go through. Goodbye." IntraMail then hangs up.
● An outside caller attempting to leave a message at an extension assigned to the Group Mailbox hears the
prerecorded announcement and can use all other Announcement Mailbox features.
● If the Group Mailbox user presses their voice mail key, they are asked to enter their mailbox number.
After entering the number, they hear: "That mailbox does not exist."
● An Automated Attendant caller attempting to leave a Quick Message or do a Remote Logon at an exten-
sion assigned to the Group mailbox hears, "That mailbox does not exist." They then return to the Auto-
mated Attendant.
If the Group Mailbox redirects to a Directory Dialing Mailbox:
A co-worker attempting to leave a message at an extension assigned to the Group Mailbox hears: "Your
●
call cannot go through. Goodbye." IntraMail then hangs up.
● An outside caller attempting to leave a message at an extension assigned to the Group Mailbox hears the
Directory Dialing message and can use any of the options programmed for the Directory Dialing Mailbox.
● If the Group Mailbox user presses their voice mail key, they are asked to enter their mailbox number.
After entering the number, they hear: "That mailbox does not exist."
● An Automated Attendant caller leaving a Quick Message or doing a Remote Logon at an extension assigned
to the Group mailbox hears, "That mailbox does not exist." They then return to the Automated Attendant.
Conditions
● None
Default Setting
● No Group Mailboxes set up.
Programming

Programming a Department Group Mailbox

1. Assign extensions to the Department.
1.
16-02-01: D
2.
11-07-01: D
If co-workers should share this mailbox, enter Group as the mailbox type for each extension in
2.
the Department Group.
1.
47-02-01: M
2.
15-07-01: P
120 ◆ IntraMail Features
G A
EPARTMENT ROUP SSIGNMENT FOR
Assign extensions to a Department Group (1-64).
- The Department Group assignment determines which Group Mailbox the UX5000 uses as
the extension's Group Mailbox.
✔ By default, all extensions are assigned to Department Group 1.
G P
EPARTMENT ROUP ILOT
Assign master (pilot) numbers to Department Groups.
✔ By default, Department Group master numbers are not assigned.
T ( 252)
AILBOX YPE PAGE
Enter 2 .
- If mailbox type is 2 and there is no Ring Group assignment in step 1, the extension has no
mailbox.
✔ By default, all station mailboxes are set to Personal.
F
ROGRAMMING UNCTION
For each Department Group member, assign a Voice Mail key (code 77) for the group master num-
ber. This allows group members to easily retrieve the overflow messages.
✔ By default, there are no Voice Mail keys assigned.
E
XTENSIONS
N
UMBERS
K
EYS
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