Quick Message - NEC IntraMail UX5000 Manual

Quick Message

Quick Message
Description
Automated Attendant callers can dial a digit followed by an extension number to leave a
message directly in a user's mailbox.
Quick Message is a Dial Action Table action that allows Automated Attendant callers to dial a digit (normally
*) followed by a mailbox number to leave a message in a Subscriber Mailbox. Since Quick Message is enabled
by default, it is an efficient way for experienced Automated Attendant callers to leave messages. There is no
need to dial an extension first. To make this option more readily available to all Automated Attendant callers,
consider having the active Instruction Menu describe how to use the Quick Message option.
There are two Quick Message Dial Action Table actions:
● Quick Message with Greeting (REC1)
The caller hears the mailbox greeting followed by a beep and can leave message. If the greeting is not
recorded, the caller hears, "At the tone, you can leave your message for extension xxx (or name if
recorded). Start recording at the tone. When you are done, press the # key or hang up."
● Quick Message without Greeting (REC2)
The caller bypasses the mailbox greeting (hearing "Recording" and a beep instead) and can leave a mes-
sage. This is typically used with a Next Call Routing Mailbox when the caller is asked to dial a digit
(e.g., 1) to leave a message. Otherwise, the mailbox greeting (if recorded) would be heard again.
Conditions
● None
Default Setting
● Dial Action Table 1 key * Action is REC1 and Routing is IXXX
Programming
1. Optionally set up a Quick Message with Greeting (REC1) Action.
47-13-01: D
2. Optionally set up a Quick Message without Greeting (REC2) Action.
47-13-01: D
202 ◆ IntraMail Features
A T A
IAL CTION ABLE CTIONS
Enter 3 to assign an available key as a REC 1 (Quick Message with Greeting) option.
- To have the caller leave a Quick Message at a specific extension, the corresponding Routing
option should be the extension number.
- To have the caller leave a Quick Message at any caller-dialed extension, the corresponding
Routing option should be IXXX.
- To have the caller leave a Quick Message at a caller-dialed extension in a specific range, the
corresponding Routing option should be XXX.
(For example, to allow callers to leave a Quick Message extensions 300-399, for key 3 enter
REC1 for the Action and XXX for the corresponding Routing.)
✔ By default, the digit * is a REC 1 to IXXX.
A T A
IAL CTION ABLE CTIONS
Enter 4 to assign an available key as a REC 2 (Quick Message without Greeting) option.
- To have the caller leave a Quick Message at a specific extension, the corresponding Routing
option should be the extension number.
- To have the caller leave a Quick Message at any caller-dialed extension, the corresponding
Routing option should be IXXX.
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UX IntraMail Manual