Screened Transfer Operation Matrix - NEC IntraMail UX5000 Manual

Screened Transfer

Screened Transfer Operation Matrix

The table on the next page shows in detail how Screened Transfer operates.
• Call = Call answered by the Automated Attendant.
• Extension = Extension dialed by Automated Attendant caller.
If Auto Attendant Direct to Voice Mail is off (see page 194 for more on this feature):
With Active When idle, places a screened
Greeting Recorded (Intercom) call to extension.
or Not Recorded
1. If answered, transfers call.
2. If unanswered
If Auto Attendant Direct to Voice Mail is on (see page 194 for more on this feature):
With Active Greet- 1. Sends call immediately to mailbox.
ing Recorded or
Not Recorded
1
After the Screened Transfer Timeout interval.
Conditions
None
●
Default Setting
No Screened Transfer actions assigned.
●
210 ◆ IntraMail Features
Screened Transfer (STRF) Operation
Extension Idle
1
:
-Caller hears recorded or
built-in greeting and can
leave a message.
-Next Call Routing Mailbox
and Park and Page may
provide other options. See
page 194.
Extension Idle
-Caller hears recorded or built-in greeting and can leave a message.
Extension Busy
When busy:
-Caller hears recorded or
built-in greeting recorded or
built-in greeting and can
leave a message.
-Next Call Routing Mailbox
and Park and Page may
provide other options. See
page 194.
Extension Busy
Extension in DND
When in DND:
-Caller hears recorded or
built-in greeting and can
leave a message.
-Next Call Routing Mailbox
and Park and Page may
provide other options. See
page 194.
Extension in DND
UX IntraMail Manual