Automated Attendant Transfer
Description
While on an outside call, an extension user can transfer their call to the Automated Attendant
for additional dialing options.
An extension user can transfer their outside call to the Automated Attendant so the outside caller can use the
Automated Attendant dialing options. This helps an outside caller, for example, that wants to return to the
Automated Attendant so they can dial another co-worker or use a different Automated Attendant option.
Conditions
●
Extensions cannot call or be transferred to the IntraMail Automated Attendant.
Default Setting
●
Enabled
Programming
No additional programming required.
Other Related Features
Features
None
IntraMail Features
A
UTOMATED
The Automated Attendant can automatically answer incoming calls, play an Instruction Menu mes-
sage, and provide dialing options to callers.
Operation
To transfer an outside call to the Automated Attendant:
While on an outside call:
1.
• Press HOLD .
• Dial the voice mail master number (normally 700).
• Hang up.
UX IntraMail Manual
A
(
57)
TTENDANT
PAGE
Automated Attendant Transfer
Automated Attendant Transfer
IntraMail Features ◆ 61