Dialing Options Available While Entering A Name - NEC IntraMail UX5000 Manual

Directory Dialing
To use Directory Dialing:
After the Automated Attendant answers, wait for the Directory Dialing Message.
1.
• The Automated Attendant may ask you to dial a digit for Directory Dialing.
Dial the letters that correspond to the name of the person you wish to reach + # .
2.
• The Directory Dialing Message will tell you how many letters you need to dial, and whether you should
enter the person's first name or last name.
• To exit Directory Dialing without selecting a name, just dial # .
The Automated Attendant will announce the name matches, and tell you which digit to dial (1-3) to reach each
3.
of the announced names.
• To hear additional name matches (if any), dial 4 instead.
4. Once you make your selection, the Automated Attendant will route your call to the name you select.

Dialing Options Available while Entering a Name

The following table shows the dialing options available to the caller while they are entering a name into a
Directory Dialing Mailbox.
● By default, the caller can dial the digs 2-9 to enter the name or dial # to return to the Automated Attendant.
● If a Next Call Routing Mailbox is specified, the caller can dial the digits 2-9 to enter a name, dial 0 to follow
the 0 action of the Next Call Routing Mailbox, or dial # to route directly to the Next Call Routing Mailbox.
Dialed Digit Next Call Routing Mailbox Setting
1
2-9
UND (Not assigned)
0
Valid Call Routing Mailbox
*
UND (Not assigned)
#
Valid Call Routing Mailbox
Timeout
90 ◆ IntraMail Features
Using Directory Dialing
Directory Dialing Mailbox Name Entry Options
(Options available while entering a name)
N/A Entry is ignored. If no additional digits are dialed, repeats the Direc-
tory Dialing Message (to make a new name entry) up to twice and
then hangs up.
N/A Interprets the digit as a letter and waits 6 seconds for additional input
(i.e., more letters or a # to conclude name entry). If no additional dig-
its are dialed, repeats the Directory Dialing Message (to make a new
name entry) up to twice and then hangs up.
Repeats the Directory Dialing Message (to make a new name entry)
each time the caller dials the digit.
Caller routes according to the 0 action of the Next Call Routing Mail-
box's Dial Action Table.
N/A Repeats the Directory Dialing Message (to make a new name entry)
each time the caller dials the digit.
Routes to the Automated Attendant (i.e., back to the Call Routing
Mailbox that initially answered the call).
Routes to the Next Call Routing Mailbox and plays that mailbox's
Instruction Menu.
N/A Repeats the Directory Dialing Message (to make a new name entry)
up to two times and then hangs up.
Action
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