Media Handling Problems - Xerox 3050 Service Manual

Media Handling Problems Media Check
Introduction
For media transportation problems, use the
following problem solving approach.
Experience has shown that many media
transportation problems have more than one
cause and must be handled using a
systematic approach.
Media transportation problems show up as
one of the following symptoms:
Pre-fuser jams
Copy quality defects
Physical distortion of media
1.
Check the type of media:
a. Some vellum (a tracing paper) or bond
paper less than 20 Ib (80 gsm) performs
with less reliability than Xerox 20 Ib (80
gsm) media. Some film less than 0.004
inches thick will perform with less
reliability.
b. Other brands of media may have
different design specifications than
Xerox media and may not give
acceptable performance in the 3050
copier.
When these symptoms occur, perform the
following checks of media and copier and
perform the corrective actions:
2. Check the
storage of media:
a. Media that is exposed to the
environment may have damp areas.
b. Media may have curled ends or
become distorted from storing the
media on end.
Corrective Actions
a. Use the Xerox approved media.
b. After performing all the checks of media,
test with fresh Xerox media. Use the
Media Messages booklet to explain
differences to the customer.
a. Suggest that the customer use the package
in which the Xerox media is shipped.
b. Suggest that the customer store the media
flat. Do not stand media on end.
(Continued)
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Media Handling Problems
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