Configuring A Web Service Connection For Servicenow - HPE XP7 Automation Director User Manual

• User ID
• Password
3. Enter Proxy Settings:
• IP Address/Host Name
• Port
• Authentication
• Authentication Type
• User ID
• Password
NOTE: You can change the password in the menu.
4. Enter assigned infrastructure groups.
5. Click OK.

Configuring a Web Service connection for ServiceNow

When using ServiceNow ticketing services, you must register a Web Service Connection for ServiceNow.
You can add or edit a web service connection for ServiceNow by using the following procedure:
Procedure
1. From the Administration tab, click Connection Settings > Web Service Connections.
2. Click Add or Edit and enter the following information:
• Category: ServiceNow
• Name: Enter a name for the ServiceNow connection.
• IP Address/Host Name: The ServiceNow instance name.
• Protocol: https (Cannot be changed.)
NOTE: When you use https with Web Service connections, you must first import certificates for the
Web Service Connection and import certificates into the Java trust store. For detailed information,
see the HPE XP7 Automation Director Installation and Configuration Guide.
• Port: 443
• User ID: An account with operation privileges on ServiceNow
• Password: The password of the account with operation privileges on ServiceNow
3. Enter Proxy Settings: Set as required.
• IP Address/Host Name
• Port
Configuring a Web Service connection for ServiceNow 71