Service Template Supported Platforms - HPE XP7 Automation Director User Manual

Service Template name
Call ServiceNow Table API
Create ServiceNow Incident
Ticket
Update ServiceNow Incident
Ticket
Retrieve ServiceNow Incident
Tickets

Service template supported platforms

The following provides a list of Automation Director templates with the platforms each supports.
Allocate Volumes with Configuration Manager
This template supports the following platforms:
XP7 Storage supports Fibre Channel and iSCSI as the interface between the host and storage system.
Allocate Like Volumes with Configuration Manager
This template supports the following platforms:
XP7 Storage supports Fibre Channel and iSCSI as the interface between the host and storage system.
128 Service template supported platforms
Software prerequisites
ServiceNow version Kingston,
London
ServiceNow version Kingston,
London
ServiceNow version Kingston,
London
ServiceNow version Kingston,
London
Setup prerequisites
host that resides on the
datastore:
◦ Make sure that the
Storage DRS does not
manage the datastore.
◦ Make sure that Storage
I/O Control is disabled
for the datastore.
◦ Make sure that the
datastore is not used by
vSphere HA
Heartbeating.
• Verify that the boot image
of the ESXi host is stored
on host's local disk.
• Properly connect the
storage system and hosts
in SAN and verify that they
belong to the correct fabric.
Register the ServiceNow Web
Service Connection in
Automation Director.
Register the ServiceNow Web
Service Connection in
Automation Director.
Register the ServiceNow Web
Service Connection in
Automation Director.
Register the ServiceNow Web
Service Connection in
Automation Director.