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Return Policy
Return Procedure
In the event that it becomes necessary to return this product or part of this product to Mindray,
the following procedure should be followed:
1.
Return authorization: Contact the international Customer Service Department and obtain
a Return Materials Authorization number. This number must appear on the outside of the
shipping container. Returned shipments will not be accepted if the number is not clearly
visible. Please provide the model number, serial number, and a brief description of the
reason for return.
2.
Freight policy: The customer is responsible for freight charges when this product is
shipped to Mindray for service (this includes customs charges).
3.
Return address: Please send the part(s) or equipment to the address offered by the
international Customer Service Department.
Company Contact
Manufacturer:
E-mail Address:
EC-Representative:
Address:
Fax:
Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
service@mindray.com.cn
+86 755 26582479 26582888
Tel:
+86 755 26582934 26582500
Fax:
Shanghai International Holding Corp. GmbH(Europe)
Eiffestraβe 80, Hamburg 20537, Germany
0049-40-2513175
Tel:
0049-40-255726
IV
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