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11
Troubleshooting Your Analyzer
11.1 Introduction
The BC-2800 continuously monitors the status of the system and displays pertinent
information in the left corner of the "Count" screen (the Error Message area). If a problem is
detected, the Error Message area displays the corresponding error message. This chapter
contains information that is helpful in locating and correcting problems that may occur during
operation of your analyzer.
This chapter is not a complete service manual and is limited to problems
that are readily diagnosed and/or corrected by the user of the analyzer. If the
recommended solution fails to solve the problem, contact Mindray or your
local distributor.
Running samples in presence of error messages may lead to misleading
results. If any error message occurs during sample analysis, remove the
error first and then re-run the sample.
Unless otherwise instructed, always turn off the power before trying to fix
the error.
Samples, controls, calibrator and waste are potentially infectious. Wear
proper personal protective equipment (e.g. gloves, lab coat, etc.) and follow
safe laboratory procedures when handling them in the laboratory.
11-1
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