Topaccess Related Error - Toshiba e-STUDIO556 Service Manual

8.2.5

TopAccess related error

Message displayed in the
Error code
TopAccess screen
5010 -
5012 Registration Error
5013 Communication Error with eBR2
Server
5014 SSL Certificate Not Found
5015 Invalid SSL Certificate
5016 SSL Certificate expired
5017 Other SSL Error
5018 Invalid DNS Error
5019 Connection Error
501A Proxy Error
501B Incorrect URL
5110 Toner Not Recognized - Please
Check Toner.
5BD0 Power failure occurred during
restore
5C10 FAX Unit is not attached.
5C11 Security error on Address Book.
e-STUDIO556/656/756/856(Ver03)
ERROR CODE AND TROUBLESHOOTING
Contents
Internal setting error: There is a print job,
a proof print job, a private print job, a
print job without a set department code,
a scan job or a fax job remaining in this
equipment.
Authentication error: A temporary
password downloaded from e-Bridge
and entered in this equipment is not
valid, or the permanent password set in
the e-Bridge is not valid.
e-Bridge communication error:
Communication is attempted while the e-
Bridge is enabled for some reason such
as version upgrade.
No SSL certificate: There is no SSL
certificate or the certificate is not in a
correct file format.
Invalid SSL certificate: SSL certificate is
not valid.
Expired SSL certificate: SSL certificate is
expired.
Other SSL certificate related error: SSL
certificate is invalid.
Invalid DNS error: DNS address is
invalid.
Connection error: Settings for initial URL
and proxy are incorrect.
Proxy error: IP address or port for proxy
setting is invalid.
No URL (host/port) or invalid path: Initial
URL is invalid.
Toner cartridge detection error
Power supply is cut off during the
restoration of database sent from
TopAccess
Network FAX is disabled because the
FAX Unit is not attached
The network FAX job failed because the
specified address is not registered in the
Address Book
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