Topaccess Error Messages; Print Job Status Messages; Transmission/Reception Journal Status Messages - Toshiba E-Studio 2500C Manual

8 Troubleshooting

TopAccess Error Messages

The error messages displayed in the Touch Panel Display are described in the Operator's Man-
ual for Basic Function.

Print Job Status Messages

Error Code
402F
4030
4031
4040
A221
A222

Transmission/Reception Journal Status Messages

The result of the transmission and reception is indicated as follows in the Transmission Journal
and Reception Journal pages in the Logs tab.
The following table describes the Error Code.
Error Code
0011
0012
0013
0020
0030
0033
0042
0050
0053
322 TopAccess Error Messages
Cause
PM size error
Print enable error
HDD full error
No authority to execute a job
Job canceled
Power failure
Cause
Paper jam
Original jam
Door open
Power interruption
Reset
Polling Error
Memory full
Line busy
Security Mismatch in Relay or Mail Box
transmission
Corrective Action
1200 dpi print jobs cannot be printed with-
out the optional expansion memory. Send
a print job with a 600 dpi setting.
Please purchase the Printer Kit or Printer/
Scanner Kit if you want to use the printing
function.
Delete unnecessary private print jobs and
invalid department print jobs.
The user has not been assigned the role to
perform this operation by the administra-
tor.
(Job was canceled.)
Check if the power cable is connected
properly and it is inserted securely. Check
if the power voltage is unstable.
Corrective Action
Clear the jammed printing paper.
Clear the jammed original.
Firmly close the open door.
Check the power interruption report.
(The transmission was canceled by press-
ing the [FUNCTION CLEAR] button.)
Check polling options setup (Security
Code, etc.), and check if the polling docu-
ment exists.
Make sure that there is sufficient memory
before making the call again.
Retry communications.
Confirm the remote party's Security Code,
system password and your setup.