Toshiba e-STUDIO556 Service Manual page 816

3. Service Call Transmit
Subject: Service Call Notification
1
Date: 04/14/2008 13:47
Machine Name: e-STUDIO3520C SerialNumber:1234567890
Function: Printer
4
Severity: Error
5
ErrorCode: XXXX
6
Message:
7
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
8 Supplier:
Name
Tel Number : 1122334455
E-Mail
Address
9 Customer:
Name
Tel Number : 1234567890
E-Mail
Address
Service Technician:
10
Number
Name
Tel Number : 0987654321
E-Mail
11 Printer Error History:
Date
-------------------------------------------------------------------
04/13/2008
04/12/2008
04/12/2008
03/15/2008
02/25/2008
Date (When an error occurs)
1
Machine model name
2
Serial number
3
Function: Fixed at "Printer"
4
Severity: Fixed at "Error"
5
Error code
6
Error message: The content of error is displayed.
7
Supplier information
8
e-STUDIO556/656/756/856(Ver03)
REMOTE SERVICE
2
: SUPPLIER_NAME
: supplier_emailaddress@cccc.xxx
: SUPPLIER_ADDRESS
: CUSTOMER_NAME
: customer_emailaddress@dddd.xxx
: CUSTOMER_ADDRESS
: svc12
: SERVICE_TECHNICIAN_NAME
: svc@toshibatec.co.jp
Time ErrorCode Counter
16:44 F110
22:28 F110
22:23 F110
22:23 F110
11:12 F110
Fig. 10-31
10 - 28
3
(*1)
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