Hdd Fault Diagnosis - Toshiba e-STUDIO556 Service Manual

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9.2.2

HDD fault diagnosis

This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD
failure can be diagnosed or predicted with the information displayed.
1. Display
The following screen is displayed with setting code 08-9065.
HDD manufacturer
-
Items supported differ depending on the HDD manufacturer.
-
"---" is displayed on the VALUE, NAV and Worst columns if items are not supported.
2. Usage
The combination of the values of ID=05 and c5 is used to diagnose whether or not the HDD has a
physical failure when HDD failure is suspected (service call F100-F106 or F120 occurred).
Result
ID
VALUE
05
0
c5
0
05
From 1 to 999
c5
0
05
Any value
c5
1 or more
05
Either one is at
least 1000.
c5
05
All values are
displayed as "-------
c5
".
3. ID=05 and c5
ID
Name
05
Re-allocated Sector Count
c5
Current Pending Sector Count The number of candidate sectors to
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Model name
Fig. 9-19
Description
Low possibility of physical failure
Defective sector has been reassigned and HDD is recovered.
High possibility of defective sector existence. (There will be a
possibility of physical failure depending on the use of HDD.)
High possibility of physical failure
High possibility of physical failure (A HDD connector, harness
or SYS board may be one of the causes.)
Description
The number of sectors reassigned
be reassigned
9 - 9
HDD serial number
This value tends to increase at
HDD failure.
This value tends to increase at
HDD failure.
e-STUDIO556/656/756/856(Ver03)
REPLACEMENT OF PC BOARDS / HDD
Diagnosis
HDD replacement
is not required.
HDD replacement
is not required.
HDD replacement
is recommended.
HDD replacement
is recommended.
HDD replacement
is recommended.
Remarks
9

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