Topaccess Errors; Topaccess Error Messages; Print Job Status Messages; Transmission/Reception Journal Status Messages - Toshiba E-studio3511 Operator's Manual

TopAccess Errors

This chapter describes the most common TopAccess errors and provides steps to resolve the
conditions. If the problem persists after you have followed all of the steps, make sure to note
what you were trying to do and any error messages appear, etc. — and then contact your service
representative.

TopAccess Error Messages

•
NOTE:

Print Job Status Messages

The status and result of the print jobs is indicated as following in the Print Job page in the Job
Status tab and Print Log page in the Logs tab.

Transmission/Reception Journal Status Messages

The result of the transmission and reception is indicated as follows in the Transmission Journal
and Reception Journal pages in the Logs tab.
The following table describes the Error Code.
86
The error messages displayed in the Touch Panel Display are described in the
Operator's Manual for Basic Function.
Error Code
PM size error
402F
Print enable error
4030
HDD full error
4031
A221 Job canceled
Power failure
A222
Error Code
0011 Paper jam
0012 Original jam
0013 Door open
0020 Power interruption
Reset
0030
Polling Error
0033
Memory full
0042
Cause
1200 dpi print jobs cannot be printed
without the optional expansion memory.
Send a print job with a 600 dpi setting.
Please purchase the Printer Kit or Printer/
Scanner Kit if you want to use the print-
ing function.
Delete unnecessary private print jobs and
invalid department print jobs.
(Job was canceled.)
Check if the power cable is connected
properly and it is inserted securely.
Check if the power voltage is unstable.
Cause
Network Operator's Guide — TopAccess Errors
Corrective Action
Corrective Action
Clear the jammed printing paper.
Clear the jammed original.
Firmly close the open door.
Check the power interruption report.
(The transmission was canceled by
pressing the [FUNCTION CLEAR]
button.)
Check polling options setup (Security
Code, etc.), and check if the polling
document exists.
Make sure that there is sufficient
memory before making the call again.