Toshiba e-STUDIO556 Service Manual page 634

[F101_2] Normal partition mount error (HDD normal partition mounting fails.)
[F101_3] Encryption partition mount error (HDD encryption partition mounting fails.)
[F101] The HDD cannot be connected (mounted) caused by a reason other than one described
in the F101_0 through F101_3 errors.
Classification
Other service call
Check item
HDD, SYS board, Setting
Replace parts
HDD
SYS board
[F102] HDD boot error
[F103] HDD transfer time-out
[F104] HDD data error
[F105] other HDD error
Classification
Other service call
e-STUDIO556/656/756/856(Ver03)
ERROR CODE AND TROUBLESHOOTING
HDD unmounted: Connection of HDD cannot be detected.
Sub-code 2: Normal partition mount error (HDD normal partition mounting
fails.)
Sub-code 3: Encryption partition mount error (HDD encryption partition
mounting fails.)
Without sub-code: The HDD cannot be connected (mounted) caused by a
reason other than one described in the F101_0 through F101_3 errors.
1. Turn the power of the equipment OFF and check the connection of the
HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
2. If the error still occurs after step 1, perform the following.
Perform [3C] → [5] (Key Backup Restore) and check that each Key
-
Status is "OK".
- If not, recover the key (copy "SRAM Key Status" to "FROM Key
Status" or vice versa).
3. If the error persists after step 2, perform the following.
- Check if the state of each partition is "OK" by performing
[5]+[C]+[POWER] → 6. DISK Info.
- If the state of partition is "NG", initialize the partition by performing
[5]+[C]+[POWER] → 3. Initialize HDD.
Notes:
The following items will be deleted by performing step 3.
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
4. If the error still persists after step 3, perform the following.
Perform [3C] → [3] (Format HDD), and then install "System
-
Software (HD data)" with [49] - [4].
- Start the equipment with 08.
5. If the error persists even after step 4, replace the HDD.
HDD start error: HDD cannot become "Ready" state.
HDD transfer time-out: Reading/writing cannot be performed in the
specified period of time.
HDD data error: Abnormality is detected in the data of HDD.
HDD other error
8 - 126
Error item
Measures
Remarks
Error item
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