Configuring Call Forwarding - Mitel 6800 Series Administrator's Manual

You can enable/disable CFWD and set a CFWD key using the configuration files or the Mitel
Web UI. You can set CFWD mode (Account, Phone, Custom) using the configuration files,
Mitel Web UI or IP Phone UI.
Notes:
1. In the configuration files, the "call forward key mode" parameter in the section,

"Configuring Call Forwarding"

forward parameter (call forward disabled). You can still use the previous call
forwarding parameter if desired in the configuration files.
2. In the IP Phone UI, you can access the Call Forwarding features at the path
Options->Call Forward or by pressing a configured CFWD key.
3. If you make changes to the configuration for CFWD via the IP Phone UI, you must
refresh the Mitel Web UI screen to see the changes.
CONFIGURING CALL FORWARDING
You use the following parameters to set CFWD on the IP Phone using the configuration files:
• call forward key mode
• softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type
• softkeyN states (optional)
Notes:
1. If there is no CFWD key configured on the phone or it is removed, you can still set
the CFWD modes via the IP Phone UI at the path Options->Call Forward.
2. If there is only one account configured on the phone, then the mode setting is ignored
and the phone behaves as if the mode was set to "Phone".
3. When configuring a CFWD mode (All, Busy, No Answer) for an account, you must
configure a CFWD number for that mode in order for the mode to be enabled.
Use the following procedures to configure Call Forwarding on the IP phones.
CONFIGURATION FILES
For specific call forwarding parameters you can set in the configuration files, see Appendix A,
the sections,
•
"Call Forward Settings"
•
"Call Forward Key Mode Settings"
•
"Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters"
.
page A-221
MITEL WEB UI
1. Click on Operation->Softkeys and XML;
or
Click on Operation->Programmable Keys;
on page 5-232
on .
page A-159
on
page A-160
Operational Features
is in addition to the previous call
.
on
5-232