Account Configuration - Mitel 6800 Series Administrator's Manual

Mitel 6800 Series SIP Phone Release 4.2.0 SP2 Administrator Guide

ACCOUNT CONFIGURATION

The IP phones have a DND and CFWD feature that allows an Administrator and User to
configure "do not disturb" and "call forwarding" by account. You can set specific modes for the
way you want the phone to handle DND and CFWD. The three modes you can set on the phone
for these features are:
• Account
• Phone
• Custom
You can set the modes for DND and CFWD in the Mitel Web UI at the path Basic
Settings->Preferences->General, or using the following parameters in the configurations files:
• dnd key mode
• call forward key mode
The following table describes the behavior of the mode settings for DND and CFWD.
MODES DND
Account Sets DND for a specific account. A
pre-configured DND key toggles the
account in focus on the IP Phone UI,
to ON or OFF.
Phone Sets DND ON for all accounts on the
phone. A pre-configured DND key
toggles all accounts on the phone to
ON or OFF.
Custom Sets the phone to display custom
screens after pressing a
pre-configured DND key, that list the
account(s) on the phone. The user
can select a specific account for DND,
turn DND ON for all accounts, or turn
DND OFF for all accounts
3-37
CFWD
Sets CFWD on a per account basis. Pressing a
pre-configured CFWD key applies to the account in
focus
Sets the same CFWD configuration for all accounts
(All, Busy, and/or No Answer). When you
configure the initial account, the phone applies the
configuration to all other accounts. (In the Mitel
Web UI, only the account you configured is
enabled. All other accounts are grayed out but set
to the same configuration.) Using the Mitel Web UI,
if you make changes to that initial account, the
changes apply to all accounts on the phone.
Sets CFWD for a specific account or all accounts.
You can configure a specific mode (All, Busy,
and/or No Answer) for each account
independently or all accounts. On the 6863i and
6865i, you can set all accounts to ALL On or ALL
Off. On the 6867i, 6869i, and 6873i, you can set all
accounts to All On, All Off, or copy the
configuration for the account in focus to all other
accounts using a CopytoAll softkey.