Mitel 6800 Series Administrator's Manual page 513

• Busy: Forwards incoming calls to a specified number if DND has been enabled for that
account OR if the account is currently engaged in another call.
• No Answer: Forwards incoming calls to a specified number if the call has not been
answered for the specified number of rings.
Notes:
1. If All and Busy and No Answer are all enabled (and/or if the account has DND
enabled), the All settings take precedence over Busy and No Answer.
2. Pressing the CopyToAll key copies the call forward number of the Call Forward
mode in focus to every Call Forward mode of that account. For example, if you
have the cursor pointing at the All state and has a call forward phone number
configured, pressing the CopytoAll key assigns the same phone number to the
Busy and No Answer states as well.
3. If configuring a forwarding number for the No Answer state, press the No. Rings field and
press the left or right arrow keys to change the desired number of rings.
4. Press the checkbox beside the respective Call Forward mode to enable the Call Forward
mode.
5. Press the Save softkey to save your changes.
Note: In Phone mode, the configuration applies to all the accounts on the phone.
CFWD in Custom Mode (6867i/6869i)
IP PHONE UI
1. Press the configured Call Fwd softkey or press
option and press the
The Call Forward screen displays.
6867i CFWD Custom Mode
2. Press the 3 or 4 navigation keys to change to the desired account.
Note: Select All Accounts if you want your changes to be made to all the accounts
configured on the phone.
3. Enter forwarding numbers using the dialpad keys for any of the following states:
button or Select softkey.
Operational Features
, navigate to the Call Forward
6869i CFWD Custom Mode
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