Last Call Return (Lcr) (Sylantro Servers) - Mitel 6800 Series Administrator's Manual

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Picking up a Parked Call

1. Pick up the handset on the phone.

2. Enter the extension number where the call was parked (not applicable to the MiCloud

Telepo call pickup method).

3. Press the "Pickup" softkey.

If the call pick up is successful, you are connected with the parked call.

LAST CALL RETURN (LCR) (SYLANTRO SERVERS)

Last call return (LCR) allows an administrator or user to configure a "last call return" function

on a softkey or programmable key. This feature is for Sylantro servers only.

You can configure the "lcr" softkey feature via the configuration files or the Mitel Web UI.

HOW IT WORKS

If you configure "lcr" on a softkey or programmable key, and a call comes into your phone, after

you are finished with the call and hangup, you can press the key configured for "lcr" and the

phone dials the last call you received. When you configure an "lcr" softkey, the label "LCR"

displays next to that softkey on the IP phone. When the Sylantro server detects an "lcr" request,

it translates this request and routes the call to the last caller.

CONFIGURING LAST CALL RETURN

Use the following procedures to configure LCR on the IP phones.

CONFIGURATION FILES

For specific last call return (lcr) parameters you can set in the configuration files, see Appendix

A, the section,

"Softkey/Programmable Key/Keypad Key/Expansion Module Key/Hard Key Parameters"

MITEL WEB UI

For the 6863i/6865i:

1. Click on Operation->Programmable Keys.

2. Pick a key to configure for Last Call Return.

Operational Features

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