Ricoh B064 SERIES Service Manual page 514

B140/B246/D052 SERIES SERVICE MODE
SC No.
990 D Software error 2
The software performs an
unexpected function and the
program cannot continue.
991 C Software error 3
The software performs an
unexpected function and the
program cannot continue. However,
unlike SC990, recovery processing
allows the program to continue.
*1
: In order to get more details about SC990 and SC991:
1) Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent
logged errors.
2) If you press the zero key on the operation panel with the SP selection menu displayed, you
will see detailed information about the recently logged SC990 or SC991, including the
software file name, line number, and so on. 1) is the recommended method, because
another SC could write over the information for the previous SC.
SC No.
992 D
SC994 C
997 B
998 D
SC876 More Information
⇒
If the error persists after doing the procedure described in the table above, do this procedure.
1. Switch the machine OFF, remove the HDD, and then switch the machine ON.
2. Do SP5801-019, then switch the machine OFF.
3. Install the HDD again and switch the machine ON.
4. Do SP5832-004.
5. Cycle the machine OFF/ON.
6. Do SP9730-002 and set to "1" (ON).
7. Do SP9730-003 and set to "1" (ON).
8. Do SP9730-004 and set to "1" (ON).
9. Cycle the machine OFF/ON.
B064 Series/B140 Series
/B246 Series/D052 Series
CÓPIA NÃO CONTROLADA
Symptom
Symptom
Software error 4: Undefined
An error not controlled by the
system occurred (the error does
not come under any other SC
code).
Operation Panel Management Records Exceeded
An error occurred because the
number of records exceeded the
limit for images managed in the
service layer of the firmware. This
can occur if there if there are too
many application screens open on
the operation panel.
Cannot select application function
An application does not start after
the user pushed the correct key
on the operation panel.
Application cannot start
Register processing does not
operate for an application within
60 s after the machine power is
turned on. Applications do not
start correctly, all end abnormally.
CÓPIA NÃO CONTROLADA
Possible Cause
B140
• Software defective, re-boot
B140
• Software defective, re-boot
Possible Cause
• Software defective
• Turn the machine power OFF/ON. The
machine cannot be used until this error is
cleared.
• No action required because this SC does
not interfere with operation of the
machine.
• Software bug
• A RAM or DIMM option necessary for the
application is not installed or not installed
correctly.
• Software bug
• A RAM or DIMM option necessary for the
application is not installed or not installed
correctly.
4-76
Rev. 02/2007
*1
*1
B140
B246
B140
B140
SM