Ricoh B064 SERIES Service Manual page 510

B140/B246/D052 SERIES SERVICE MODE
870 B
873 B
874 D
875 D
⇒
876 D
876-
1
876-
2
876-
3
... continued
B064 Series/B140 Series
/B246 Series/D052 Series
CÓPIA NÃO CONTROLADA
Address book data error
Address book data on the hard
disk was detected as abnormal
when it was accessed from either
the operation panel or the
network. The address book data
cannot be read from the HDD or
SD card where it is stored, or the
data read from the media is
defective.
More Details
• Do SP5846 050 (UCS Settings – Initialize all Directory Info.) to reset all
address book data.
• Reset the user information with SP5832 006 (HDD Formatting– User
Information).
• Replace the HDDs.
• Boot the machine from the SD card.
HDD mail send data error
An error was detected on the HDD
immediately after the machine
was turned on, or power was
turned off while the machine used
the HDD.
Delete All error 1: HDD
A data error was detected for the
HDD/NVRAM after the Delete All
option was used.
NOTE: The source of this error is
the Data Overwrite Security Unit
B660 running from an SD card.
Delete All error 2: Data area
An error occurred while the
machine deleted data from the
HDD.
NOTE: The source of this error is
the Data Overwrite Security Unit
B660 running from an SD card.
Log Data Error
The log data has been corrupted at power on, while the machine was operating,
or when the machine was powered off during a print or copy cycle. The machine
should never be switched off while it is printing or copying.
Log data file was corrupted at power
on or while the machine was operating.
The log was set for encryption without
the encryption module installed:
• At power on
• While the machine was operating
• When the log encryption setting was
changed.
At power on the log encryption key was
disabled, causing an NVRAM
malfunction.
CÓPIA NÃO CONTROLADA
• Software defective. Turn the machine
off/on. If this is not the solution for the
problem, then replace the controller
firmware.
• HDD defective.
• Do SP5832-007 (Format HDD – Mail TX
Data) to initialize the HDD.
• Replace the HDD
• Turn the main switch off/on and try the
operation again.
• Install the Data Overwrite Security Unit
again. For more, see section "1.
Installation".
• HDD defective
• Turn the main switch off/on and try the
operation again.
SC876 More Information on page 4-75
• Format the HDD with SP5832-004.
• Install or replace and set the
encryption module.
• Enable the log encryption setting.
• Format the disk with SP5832-004.
4-72
Rev. 02/2007
SM