Quantum scalar i40 User Manual page 281

Quantum Scalar i40 and Scalar i80 User's Guide
If the library displays a "not ready" message, you may be able to tell
from the message how to remedy the situation. If not, the library
generates a diagnostic ticket whenever the library encounters a
problem. The diagnostic ticket may provide information that can help
you troubleshoot the problem. For more information, see
Diagnostic Tickets on page 248. The library "not ready" messages
include the following, with possible solutions listed:
Message
Library is not ready
Library is becoming ready
Library is not initialized
Library needs manual
attention
Chapter 10: Troubleshooting
Troubleshooting Library "Not Ready" Messages
Resolution
The robotic subsystem is not ready for
robotic motion. Check the diagnostic
ticket and follow the resolution steps
listed (see About Diagnostic Tickets
page 248).
The library's robotic subsystem is
initializing and becoming ready. Wait
for the library to finish initialization.
The library control firmware failed to
initialize. Try the following:
• Check the diagnostic ticket and
follow the resolution steps listed (see
About Diagnostic Tickets
page 248).
• Power cycle the library to clear the
error. If that fails, contact Quantum
Support.
The robotic subsystem encountered an
obstruction or hardware error. Try the
following:
• Check the diagnostic ticket and
follow the resolution steps listed (see
About Diagnostic Tickets
page 248).
• Power cycle the library to clear the
error. If that fails, contact Quantum
Support.
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