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Troubleshooting
Occasionally, your fax machine encounters some trouble transmitting or receiving docu-
ments. When it does, it alerts you with an alarm. You can identify the problem with
messages and printed check messages and error reports, explained in the following
pages.
Alarm
Your fax machine sounds an alarm tone a series of short beeps if either of these
two problems occur:
Trouble transmitting or receiving
The machine is out of paper
error messages
LCD
What you see on the
LCD
All Commands In Use
Already Stored
Box In Use
Call For Service
What it means/What to do
Your fax machine has all of its 99 possible delayed
commands (automatic redialing counts as one)
stored in memory and cannot accept another. W a i t
until your fax has completed one of the delayed
commands or delete an existing
command by using
REVIEW C O M M A N D S
You tried to enter the same fax (or phone) number
which is already entered in your fax machine.
Enter a different fax (or phone) number.
You tried to erase a F-Code box which contains at
least one document.
Erase the document(s), then try again.
The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any inter-
nal moisture. If that doesn t resolve the problem,
call your authorized Muratec dealer or Muratec
Customer Support.
What you see on the
LCD
Change to Fax Mode
Check Memory Tx
Check Paper Size
Open&Close Top Cover
Close Scanner Cover
Close Top Cover
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette
Close 2nd Cassette
.
Communication Error
Copy Off
Department Code Full
What it means/What to do
LCD
You tried to to store the document for polling (or
for F-Code Box) when the machine is in the Copy
mode. You can store the fax document only when
the machine is in the Fax mode.
You tried to turn the Fax&Copy feature
memory transmission setting is
Fax&Copy feature, the memory transmission set-
ting must be set to
O N
Set the Memory Tx to
The difference sized paper which is not same
sized paper you told your machine is loaded.
Set correct sized paper or change the paper size
setting (see page 1.8 1.10).
The cover indicated on the LCD is open or has
not been closed securely. Close it properly.
The paper cassette indicated on the LCD is open
or has not been closed securely. Close it properly.
A communication error disrupted the reception or
transmission. If you were transmitting, press
to clear the error message and then re-try the
transmission. If you were receiving a fax, try to
contact the other person and have him/her re-try
the transmission. (The problem may be entirely
with his/her machine, phone line, etc.)
You tried to change your fax machine to the copy
mode, but the unit s copy protection feature (page
2.18) is on, preventing such use. Turn off copy
protection.
You tried to enter department code more than 100.
Your machine can store up to 100 department
codes.
Just in case
, b u t t h e
O N
. To use the
OFF
.
, then try again.
O N
STO P
5.5
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