Page 1 MFX-1350/MFX-1330 F-305/F-300 Plain-paper digital Fax/Copier/Printer/Scanner User’s Guide Please read this guide before operating this machine. After you finish reading this guide, keep it handy for easy reference.
Page 2: Safety Information
Preface Thank you for purchasing the Muratec MFX-1350 / MFX-1330 / F-305 / F-300. This manual describes the standard operating procedures of your machine. Before using this machine, be sure to read the User’s Guide thoroughly in order to ensure that you use the machine efficiently.
Page 3 & I ayout nstaLLatIon ettInG started uto dIaLer endInG faxes eceIvInG faxes sInG the code box feature pecIaL features estrIctInG achIne ser settInGs eport & t aIntenance roubLeshootInG ppendIx and opyInG ccess & L Ists ndex...
Page 4: Table Of Contents
How to read this manual ...i Regulatory information ...ii United States of America ...ii Canada ...iii Limited warranty ... v Precautions ...vii Installing the machine ...vii Caution labels and indicators ...viii Transporting the machine ... ix Consumables ... ix Routine Maintenance ... x Ventilation ...
Page 5 Adding or editing a one-touch number ...3-4 Quick one-touch registration...3-5 Erasing a one-touch number ...3-5 How to dial using a one-touch key ...3-6 Speed-dial numbers ...3-7 Adding or editing a speed-dial number ...3-7 Erasing a speed-dial number ...3-7 How to dial using a speed-dial number ...3-8 Call group dialing ...3-9 Entering or changing a call group ...3-9 Erasing a call group ...3-10...
Page 6 Setting the number of rings ...5-6 Print settings ...5-6 Advanced receiving functions ...5-8 Block junk fax ...5-9 Receive polling ...5-11 Fax forwarding ...5-12 Separator page ...5-14 Chapter 6 Using F-code box features ...6-1 F-code: an introduction ...6-2 Creating or modifying an F-code box ...6-2 Printing a list of F-code boxes ...6-7 Printing a list of documents stored in your F-code boxes ...6-7 Erasing an empty F-code box ...6-7...
Page 7 Storing fax documents using macro key ...8-7 Viewing counters ...8-8 Chapter 9 Security features ...9-1 Security features ...9-2 Passcode protection ...9-2 Security reception ...9-3 Masking the PIN ...9-5 Using department codes ...9-8 Turning department code protection ON and OFF ...9-8 Entering a department code ...9-8 Erasing a department code ...9-9 Turning the department code setting on and off ...9-9...
Page 8 LCD error messages ...12-14 “Check Message” printouts...12-17 Error code ...12-18 Machine errors ...12-20 Faxing errors ...12-20 Copying errors...12-21 PC printing errors [CD] ...12-21 Scanner errors [CD] ...12-21 Print quality problems ...12-22 If you cannot solve the problem ...12-24 Appendix & Index ... AI-1 Specifications ...AI-2 General ...AI-2 Fax ...AI-3...
Page 9: How To Read This Manual
Shows the direction of the document and paper. Direction mark or Nothing Ex.) Letter Ex.) Half-letter * The document glass is available only for the MFX-1350/MFX-1330. Document placed on the ADF or document glass* Paper loaded in the paper cassette...
Page 10: Customer Information
If trouble is experienced with the product, see operating instructions for details. For further repair or warranty information, please contact the Muratec Customer Support Center at 800-347-3296 (from the U.S. A. only). If the product is causing harm to the telephone network, the telephone company may request that you disconnect the product until the problem is resolved.
Page 11: Fcc Part
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is 0.2 (for MFX- 1330/F-300), or 0.9 (for MFX-1350/F-305). The REN assigned to each terminal equip- ment provides an indication of the maximum number of terminals allowed to be con- nected to a telephone interface.
Page 12: Energy Star
MMR, it is especially effective when transmitting halftone (grayscale) image document. Trademarks Muratec, the Muratec logo and all Muratec product names contained here in are trademarks of Murata Machinery, Ltd. and Muratec America, Inc. QuadAccess is trademarks of Muratec America, Inc.
Page 13: Limited Warranty
1. This warranty will be honored only on presentation of the original dated autho- rized Muratec bill of sale or Muratec dealer bill of sale or sales slip to an authorized Muratec service representative or service center. For the name of your authorized service center, contact Muratec (from the United States, call 1-469-429-3350;...
Page 14 4. Muratec will not be required to make adjustments, repairs or replacements if the prod- uct is installed or used at a location deemed by Muratec to be hazardous to health or safety, or if Muratec is not provided with free and reasonable access to the product and a telephone during service availability hours, or if the product location is not acces- sible by an authorized Muratec service vehicle.
Page 15: Precautions
Precautions Besides the “Safety Information” supplied with this product, please observe the following instructions. Installing the machine • Do not let any object obstruct or plug the ventilation holes of this product. Accumu- lated heat inside the product could result in a malfunction. IMPORTANT •...
Page 16: Caution Labels And Indicators
Caution labels and indicators The caution labels and indicators are attached to the machine as shown below, to avoid any serious injury. The fuser unit and the area around it inside the machine are extremely hot. To avoid getting burned, DO NOT TOUCH. •...
Page 17: Transporting The Machine
Otherwise, the machine may move in an unexpected direction, poten- tially causing injury. • If you need to transport the machine over a long distance, consult your Muratec dealer. Consumables • Do not burn toner cartridges. Exposure to an open flame can cause the toner cartridge to burn or explode, causing serious injury.
Page 18: Routine Maintenance
Routine Maintenance • Do not burn toner cartridges. Exposure to an open flame can cause the toner cartridge to burn or explode, causing serious injury. • The fuser unit and the area around it inside the machine are extremely hot when oper- ating.
Page 19: Product Recycling And Disposal
Product Recycling and Disposal This product contains mercury in the fluorescent lamp in the scanner (< 5mg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities. For California, USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells.
Page 20: Chapter 1 Layout & Installation
Layout & Installation Packing contents ... 1-2 Machine layout ... 1-3 Control panel overview ... 1-4 Setting up the machine ... 1-7 Unlocking the mirror carriage ... 1-7 Attaching the document tray ... 1-7 Making connections ... 1-8 Installing the drum and toner cartridges ... 1-9 Plug in and power up ...
Page 21: Packing Contents
Toner cartridge Document tray Printer & scanner driver CD Documentation & labels (1) User’s guide (this book) (2) Safety Information (3) Paper size label (4) One-touch key label (5) Soft key label (6) Mirror carriage caution sheet (MFX-1350 and MFX-1330 only)
Page 22: Machine Layout
Machine layout The following illustration uses the MFX-1350/MFX-1330. All illustrations used in this manual are of the MFX-1350/MFX-1330 unless otherwise noted. Automatic Document document feeder guides (ADF) Control panel Paper cassette 2nd paper cassette (Option) Front cover Paper level Indicator...
Page 23: Control Panel Overview
Machine mode light Indicates what mode the machine is in. Paper Size /Next Doc. (MFX-1350 / MFX-1330 model) Selects the paper you want to use for copying. Also, if you press this key while the machine is scanning, the machine will allow for the scanning of additional documents.
Page 24 Returns the menu to the standby screen and resets all settings back to their defaults. Start Executes operation. Stop Stops the machine’s operation. However, to stop a fax transmission, press <Job Confirm. /Fax Can- cel>. documents. * The document glass is available only for the MFX-1350/MFX- 1330. F-305/F-300 Report Monitor Pause /Dial Opt. ayout...
Page 25 Macro keys Programming the macro keys can reduce a multi-step operation into a one-touch executable. (See “Macro keys” on page 8-4 for more information.) One-Touch keys Instantly dials a pre-registered fax or phone number. & I ayout nstaLLatIon...
Page 26: Setting Up The Machine
IMPORTANT: Do not turn the power on until after you have unlocked the scanner unit. Doing so could damage the machine. NOTE: This procedure is required only for MFX-1350/MFX-1330. Slide the scanner unit lock switch to the unlock position as shown below.
Page 27: Making Connections
Making connections Telephone line connection Attach the supplied ferrite core to the telephone line cable as illustrated below. Plug the telephone line cable into the LINE jack and the other end to the wall jack. Telephone wall jack If you want to use your machine for receiving both faxes and voice calls, connect the optional handset or an external telephone to your machine.
Page 28: Installing The Drum And Toner Cartridges
Installing the drum and toner cartridges Pull the release lever to open the side cover. Open the front cover. Turn the toner cartridge locking lever to the left (unlock position). Unpack the drum cartridge from its carton and slide it into the machine firmly until it locks into place.
Page 29 Unpack the starter toner cartridge from its carton. Then, holding the toner cartridge with both hands, gently shake it to distribute the toner evenly inside the cartridge. NOTE: Do not touch the roller of the toner cartridge. Slide the toner cartridge into the machine firmly until it locks into place. Turn the cartridge locking lever to the right until it locks into place.
Page 30: Plug In And Power Up
Plug in and power up Plug the non-pronged end of the supplied AC power cord into the AC socket on the machine and the pronged end into a properly grounded AC outlet. IMPORTANT: Be sure not to turn the power on until after you have unlocked the scanner unit. (See page 1-7.) Turn on the power switch.
Page 31: Loading Paper And Adjusting The Paper Size Setting
Loading paper and adjusting the paper size setting Please see “Paper handling” on pages 2-12 to 2-16. Adjusting the speaker volume Press < copy Fax Ready Dec 15 2007 1:30pm Press <Advanced Functions> repeatedly until “Monitor” is displayed. For F-305/F-300, simply press <Monitor>. Monitor Press <Enter>.
Page 32: Initial Setup
Initial setup Clearing stored settings Before using your machine, clear the built-in user data. This ensures that the memory will hold only your settings. IMPORTANT: After specifying the initial settings, do not clear the memory again without an authorized technician’s advice. To clear the memory: Press <Menu>, <...
Page 33: Specifying Initial Settings
Specifying initial settings If you press <Reset> during initial setup, your machine returns to Standby mode. But it will keep the settings you saved by pressing <Enter> as described below. Switch to the Fax mode by pressing < Language Press <Menu>, <9>, <Enter>. The machine will show the current language setting.
Page 34: Dial Tone Detection
Use the numeric keys to enter your fax number. This number can contain up to 20 characters. • To enter a “+” symbol before your country code: For MFX-1350/MFX-1330 — Press <Advanced Functions> repeatedly until “Pause /Dial Opt.” is displayed on the LCD then press <Enter>. For F-305/F-300 — Simply press <Pause /Dial Options>.
Page 35 If you make a mistake, press <Cancel> to erase to the left. To change just one character, press <t> or to move the cursor, press <Cancel> to erase it. Then re-enter the correct character. Press <Enter>. TTI 2 If you do not want to enter TTI 2, skip to step 23. Use the numeric keys to enter the name for TTI 2.
Page 36: Using The Energy Save Mode
Using the Energy Save mode In order to conserve energy, your machine is initially set to enter the Energy Save mode automatically when the machine is left idle for a certain period. The machine will automatically enter the Energy Save mode after approx. 5 minutes of idle time.
Page 37: Installing Drivers [Cd]
Installing drivers [CD] To use your machine as a printer or a scanner, install the drivers on the supplied CD to your computer. For further information of installing, printer driver and scanner driver, see the manuals on the CD. 1-18 L &...
Page 38: Chapter 2 Getting Started
Operating tips ... 2-2 Switching the machine mode ... 2-2 Entering characters ... 2-2 Backup memory ... 2-3 Selecting a function ... 2-4 Function table ... 2-5 Document and paper handling ... 2-10 Document handling ... 2-10 Paper handling ... 2-12 Chapter Getting started...
Page 39: Operating Tips
Operating tips Switching the machine mode To switch the machine mode, press < The mode light indicates what mode the machine is in. NOTE: You cannot switch the mode in any of the following cases: • When scanning a document. •...
Page 40: Editing Characters
Upper and lower case characters Press <#> to toggle between upper and lower case. TTI1 “Upper” means the machine will enter only upper-case letters, similar to the "Caps Lock" button on your PC. “Lower” means the machine will enter only lower-case letters. Entering symbols You can also enter special characters or symbols.
Page 41: Selecting A Function
Selecting a function To start setting a function, you must first press <Menu>. The two ways of selecting a function are described below. The procedures described in this manual are using short-cut operations. Short-cut operation with the numeric keys Press <Enter>, then press a three- or four-digit numbers to select the function. For example, “Press <Menu>, <2>, <1>, <0>, <1>, <Enter>”…...
Page 42: Function Table
*1 The optional NIC is required. *2 The optional 2nd phone kit is required. *3 The duplex printing is available only for the MFX-1350 (with standard duplex unit)/MFX-1330 (with optional duplex unit) only. The underlined settings are factory defaults.) Description Setting Registers a one-touch number.
Page 43: G Etting Started
You can set the following settings for fax reception. • Reduction rate • Reduction margin • Half-page reception* * For the MFX-1350(with standard duplex unit)/MFX-1330(with optional duplex unit), the following menu is displayed. • Paper save function Sets the number of rings before your machine answers.
Page 44 Store the appropriate access number to — access the alternative telephone service provider. On/Off setting for E-mail gateway. Avail- able only for the MFX-1350/F-MFX-1330 with optional network interface card. You can set the following for copying. • Primary document type Text, Photo&Text, Photo •...
Page 45 Level one Level two Level three function menu function menu function menu 3. Other 3. Department 2. Enter Settings Code Dept. Code 3. Erase Dept. Code 4. Set Dept. Setting 5. Reset Dept.Count 4. F-Code Box 1. Set F-Code Box 2.
Page 46 Level one Level two Level three function menu function menu function menu 5. Print 1. List Print 03. Fax Settings 04. Copy Settings 05. Journal 06. Commands List 07. One-Touch List 08. Speed-Dial List 09. Group List 10. Block Junk Dial List 11.
Page 47: Document And Paper Handling
Plain paper type * In the real time transmission with super-fine resolution, 8.5 × 14 in. (216 × 356 mm). Document glass The document glass is available only for the MFX-1350/MFX-1330. Size Max. 8.5 × 14 in. (W × L) (216 ×...
Page 48: Loading Documents In The Adf
Insert the documents face up, top edge first. Adjust the document guides to the document size. Loading the document on the glass The document glass is available only for the MFX-1350/MFX-1330. Make sure there are no documents in the adf. Lift the platen cover.
Page 49: Paper Handling
Only the film should go in, not film with any backing or strip. Duplex printing For the MFX-1350(with standard duplex unit)/MFX-1330(with optional duplex unit), the duplex printing is available and only the following paper sizes can be used for duplex printing.
Page 50: Printable Area
Printable area The printable area is shown below. 0.12 in (3 mm) 0.12 in (3 mm) 0.12 in (3 mm) Loading paper into the paper cassettes NOTE: After you load paper into the paper cassettes, you need to set the paper size you loaded.
Page 51 Load the paper into the cassette. • Before you insert paper in the cassette, stack it so the leading edge and sides of the paper are even. • Do not stack the paper over the limit mark inside of the cassette. NOTE: To prevent paper jams, do not refill this paper cassette without first removing any remaining paper.
Page 52: Loading Paper Into The Bypass Tray
Loading paper into the bypass tray When you need to use a paper size that is not currently loaded in the paper cassette, or when you want to print on a envelope, transparency film or custom sized paper, use the bypass tray.
Page 53: Setting Of The Paper Size
After loading paper into the bypass tray, you need to set the correct paper size by pressing <Bypass>. (For F-305/F-300, press <Advanced functions> repeatedly until “Bypass” is displayed on the LCD and then press <Enter>.) Bypass Tray Press <q> or to select the paper size you want to use. Bypass Tray Press <Enter>.
Page 54: Autodialler
Autodialer basics ... 3-2 Autodialers ... 3-2 Call groups ... 3-2 Destination names and phone directory dialing ... 3-2 Special dialing characters ... 3-3 One-touch keys ... 3-4 Adding or editing a one-touch number ... 3-4 Quick one-touch registration ... 3-5 Erasing a one-touch number...
Page 55: Autodialer Basics
Autodialer basics Your machine’s autodialer stores your most frequently called phone and fax numbers for instant recall. Autodialers There are two kinds of autodialer numbers. The difference between the two is how you dial them. Type One-touch key Speed-dial number Call groups Call groups are sets of fax numbers that make it easy to send the same fax message to several locations.
Page 56: Special Dialing Characters
Special dialing characters Your machine allows you to enter special dialing characters when registering the autodi- aler. The chart below briefly describes each of these characters. It also tells you how to store those characters in your autodialer. Character Description Each pause lasts two seconds.
Page 57: One-Touch Keys
One-touch keys Adding or editing a one-touch number Your machine can store up to 40 one-touch numbers using the keys marked 1 to 40. Press <Menu>, <1>, <1>, <1>, then <Enter>. The empty one-touch number will be shown. Select One-Touch 01:No Number Stored Press <q>...
Page 58: Quick One-Touch Registration
Quick one-touch registration Make sure that the machine is in the fax standby mode. Fax Ready Dec 15 2007 Press an empty one-touch key you want to register. The machine will show: 01:Enter One-Touch Yes  Enter To cancel this operation, press <Cancel>. To store the one-touch number, press <Enter>.
Page 59: How To Dial Using A One-Touch Key
Adjust the document resolution and contrast. Open the one-touch key panel and press the desired one-touch key. NOTE: The document glass is available only for the Mfx-1350/Mfx-1330. One-touch phone dialing NOTE: To connect an external phone to your machine to make a phone call (see page 1-8).
Page 60: Speed-Dial Numbers
Speed-dial numbers Adding or editing a speed-dial number Your machine can store up to 160 speed-dial numbers, each designated by a three-digit identifier codes (001 through 160.) Press <Menu>, <1>, <2>, <1>, then <Enter>. The empty speed-dial number will be shown.
Page 61: How To Dial Using A Speed-Dial Number
(or fax number) you have stored: Sales division S001_ Press <Start>. NOTE: The document glass is available only for the MFX-1350/MFX-1330. Phoning via speed-dial NOTE: To connect an external phone to your machine to make a phone call (see page 1-8). Lift the telephone handset.
Page 62: Call Group Dialing
Call group dialing If you frequently send the same fax message to several destinations, use call group dialing. Call groups can store many one-touch keys and speed-dial numbers, so you can broadcast the fax message by simply performing the group dialing operation. Entering or changing a call group Your machine can store up to 32 call groups.
Page 63: Erasing A Call Group
Adjust the document resolution and contrast. Press <Speed Dial /Group> twice. Enter Group No. Use the numeric keys to enter the two-digit call group number. Press <Start>. NOTE: The document glass is available only for the MFX-1350/MFX-1330. 3-10 a & d utodIaLLer Enter group number.
Page 64: Phone Directory Dialing
How to dial using the phone directory MFX-1350/MFX-1330 control panel For a fax call: Place the document in the ADF and adjust the document mode and contrast. For a regular phone call: Lift the telephone handset.
Page 65: If The Call Fails
If the call fails If the call fails, what happens next depends upon the kind of call it was. If it was a fax call… …Your machine will automatically redial the number. It keeps trying until one of the following occurs: • It successfully reaches the other number •...
Page 66: Chapter 4 Sending Faxes
Before sending ... 4-2 Document handling ... 4-2 Scanning resolution ... 4-2 Scanning contrast ... 4-2 Mixing the document resolution and contrast in multiple pages ... 4-2 Sending method ... 4-3 Memory overflow message ... 4-3 Sending a fax ... 4-4 Memory transmission ...
Page 67: Before Sending
Before sending Document handling Before you begin please review the acceptable document sizes and proper loading meth- ods on pages 2-10 to 2-11. Scanning resolution • Normal is suitable for most text documents and simple drawings. • Fine is ideal for maps, moderately complicated drawings, floorplans or handwritten documents.
Page 68: Sending Method
• The document glass *1 “Monitor” has already been assigned to a soft key on the F-305/F-300 as default. *2 The document glass is available only for the MFX-1350/MFX-1330. Memory overflow message In normal memory transmission, if you have stored too much information in your machine’s memory, a “Memory Overflow”...
Page 69: Sending A Fax
Sending a fax Memory transmission Sending a fax using the ADF Switch to the Fax mode by pressing < Fax Ready Dec 15 2007 Place your document on the ADF. (See page 2-11 for details.) Adjust the scanning resolution and contrast.(See page 4-2.) Dial the fax number.
Page 70: Sending A Fax Using The Document Glass
Sending a fax using the document glass The document glass is available only for the MFX-1350/MFX-1330. Switch to the Fax mode by pressing < Fax Ready Dec 15 2007 Place your document on the document glass. (See page 2-11 for details.) Press <Doc.
Page 71: Real-Time Transmission (Non Memory Transmission)
Place the document on the ADF. NOTE: • The document glass cannot be used for real time transmission. • The document glass is available only for the MFX-1350/MFX-1330 . Obtain a dial tone, either by: • Pressing <Advanced Functions> repeatedly until “Monitor” appears, and then press <Enter>.
Page 72: Redialing
Redialing Automatic fax redialing When using memory transmission and the line is busy, your machine will automatically redial the number up to two times in one minute intervals. If the last redial attempt fails, your machine prints (and/or displays) an error messages. While in the Auto Redial mode, “AutoRedial”...
Page 73: Reviewing Or Canceling Commands
Reviewing or canceling commands Your machine can store many “Jobs” in its memory. It also keeps track of each command by assigning it a command number, like “C01.” Delayed commands, redial attempts and current fax transmissions are all stored in your machine’s memory and given a command number.
Page 74: Reviewing Or Canceling Parts Of A Broadcast
Reviewing or canceling parts of a broadcast You also can review or cancel certain numbers within a broadcast: Press <Job Confirm./Fax Cancel>, then <Enter>. Press <q> or to scroll through currently stored broadcast commands. C01:Broadcast   When the command you want to cancel is shown, skip to step 6. If you want to review individual numbers within this broadcast, go on to step 4 with- out pressing <Cancel>.
Page 75: View Or Print The Results Of Fax Transactions
View or print the results of fax transactions You can view the results of the last 70 transactions. Press <Job Confirm./Fax Cancel> and <q> or to select “Show History”. Show History Press <Enter>. The machine will show the last fax transaction. Tx001:ABC 12/15 13:30 ...
Page 76: Advanced Fax Functions
Advanced fax functions The <Advanced Functions> key is for easy access to the following fax functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recom- mended. For how to do this, see page 8-2. •...
Page 77: Broadcasting
Broadcasting The fastest way to fax one document to many recipients is to broadcast it. In an ordinary broadcast, you can send faxes as you normally would, except you just add more fax numbers. You can enter up to 230 numbers: •...
Page 78: Delayed Transmission
Delayed transmission Setting up a delayed transmission Your machine can store up to 99 delayed commands, each of which you can program up to 31 days in advance. Your machine only remembers the day of the month that it is supposed to send a delayed transmission.
Page 79: Batch Transmission
Batch transmission Batch transmission allows you to store multiple documents in an electronic “basket” throughout the day and then fax that entire basket to one location. To do this, just tell the machine when and where the transmission should go. When that date and time arrives, your machine will transmit each document in the batch box to the remote fax machine.
Page 80: Storing A Document For Batch Transmission
Press <Start>. The machine shows “Reserved” on the top line of the LCD. This means the document is stored in memory. NOTE: • The document glass is available only for the MFX-1350/MFX-1330 • To print a list of the documents stored in batch boxes, press <Menu>, <5>, <1>, <1>, <6>, then <Enter>.
Page 81: Erasing A Document Stored In A Batch Box
Erasing a document stored in a batch box: Press <Menu>, <4>, <2>, <3>, then <Enter>. Use the numeric key to enter the box number, then press <Enter>. Use the numeric key to enter the document’s file number. Press <Enter> to delete the document. If you want to quit the operation without erasing, press <Cancel>.
Page 82: Selecting The Tti
Selecting the TTI Every fax page you send arrives at the receiving machine with a single line of text at the top of the page. This text lists your name, your fax number, date & time of transmission and page number as below. TTI information You can select the three types of TTI (your name) stored in the “Specifying initial set- tings”...
Page 83: Polling Transmission
Press <Menu>, <4>, <1>, <1>, then <Enter>. Your machine will scan the document into memory and return to the standby mode. NOTE: • The document glass is available only for the MFX-1350/MFX-1330. • Once the remote fax machine polls the document you stored, your machine will automatically erase the document from memory.
Page 84: Fax & Copy
Fax & Copy With the Fax & Copy feature turned on, your machine asks if you want to make a copy of a document each time it transmits. Setting the Fax & Copy function Press <Menu>, <2>, <1>, <0>, <6>, then <Enter>. –...
Page 85: Cover Page
Cover page Your machine can store a cover page and send it at the beginning of each outgoing fax. Name Fax Number (Enter your message) (Enter your message) (Enter your message) Turning the cover page on Press <Menu>, <3>, <2>, <1>, then <Enter>. –...
Page 86: Using Alternative Telephone Network Service Providers (Dial Prefix)
To enter an access number into your autodialer: Before entering a fax number, press <Advanced Functions> repeatedly until “Dial Prefix(/N)” appears then press <Enter> to enter an “/N”. And then, enter the fax number. • The document glass is available only for the MFX-1350/MFX-1330. 4-21 endInG faxes...
Page 87: Sending Documents To An E-Mail Gateway (Fax Server)
The machine will automatically add a prefix and suffix to the fax number you have entered and send it to the e-mail gateway. NOTE: • This function is available only for the MFX-1350/F-305. • To use this function, the optional NIC(Network Interface Card) is required.
Page 88 Sending faxes using an e-mail gateway Switch to the fax mode. Load the document. Make sure the e-mail gateway is “On”. NOTE: You can also set it “On” by pressing <Advance Functions> repeatedly. Specify the destination. Press <Start>. NOTE: • To cancel the transmission, press <Stop> while the machine is scanning a docu- ment.
Page 89 This page intentionally left blank. 4-24 s endInG faxes...
Page 90: Receiving Faxes
Receiving a fax ... 5-2 Selecting the reception mode ... 5-2 Manual reception mode ... 5-2 Automatic reception mode ... 5-2 Answering calls manually ... 5-4 Switch between the automatic or manual reception mode ... 5-4 If the paper runs out during fax reception... 5-5 Settings for fax reception ...
Page 91: Receiving A Fax
Receiving a fax Selecting the reception mode Press <Menu>, <9>, and then press <Enter> four times. The machine shows your current fax reception mode: Fax Ready Press <q> or to select your desired reception mode. Your machine has five different reception modes: •...
Page 92: Tel/Fax Ready Mode
Fax/Tel Ready mode Use it if: • You want to use the same line for both fax and phone calls • You are using the machine as both a fax machine and a telephone , but its primary use will be for faxing. In this mode: Your machine receives faxes silently but also alerts you when a regular voice call comes in.
Page 93: Answering Calls Manually
Answering calls manually NOTE: • To answer a call manually, you must install an external phone to your machine. • Make sure the document is not set on the ADF. Receiving a call manually with an external phone In “Tel Ready” or “Tel/Fax Ready” mode, when the external phone rings, pick up handset: •...
Page 94: Out-Of-Paper Reception
If the paper runs out during fax reception When your machine runs completely out of paper, it beeps, the alarm light is lit, and the LCD shows the following message. Please Supply Paper Out-of-paper reception If your machine runs out of paper, it stores up to 250 fax receptions in its memory. This is called “out-of-paper reception.”...
Page 95: Settings For Fax Reception
Default setting: Twice You can set how many times your machine will ring before answering a call. Press <Menu>, <2>, <2>, <0>, <3>, then <Enter>. For MFX-1350/F-305 # Of Rings (00-10) Use the numeric key to enter the number of rings you want.
Page 96: Duplex Reception
Duplex reception can save paper by duplex printing received faxes. When activated, this feature tells the machine to combine and print the received two pages onto both sides of a single sheet. This feature is available only for the MFX-1350 (with standard duplex unit)/MFX-1330 (with optional duplex unit).
Page 97: Advanced Receiving Functions
Advanced receiving functions The <Advanced Functions> key is for easy access to the following fax functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recom- mended. For how to do this, see page 8-2. •...
Page 98: Block Junk Fax
Block junk fax Your machine’s Block Junk Fax feature lets you bar the gates against unauthorized incoming faxes (“Junk fax”). But before you block junk fax, first understand how this feature works, to determine if it is right for you. There are four possible settings for Block Junk Fax: •...
Page 99: Printing A List Of The Blocked Numbers
To change a specific digit, press <t> to move left or to move right until the cursor is under the digit, then use the numeric key to enter the correct number. Press <Enter> to save the setting. If you do want to enter other number, repeat procedures from step 5. To exit, press <Reset>.
Page 100: Receive Polling
Receive polling Polling allows someone to fax a document to you without having to make the call or pay for it. There are two kinds of polling: • Regular polling — Your machine retrieves a document from a remote fax machine. •...
Page 101: Fax Forwarding
Fax forwarding This feature tells the machine to forward the received document automatically to another fax machine. You can set the time period for the machine continue this process. NOTE: • Fax forwarding will not forward a polling reception and F-code reception docu- ments.
Page 102: Enter Time
You can activate or not activate the rules individually. To activate the rule, select “On”. To cancel the rule, select “Off”. Press <Enter>. The machine asks time period that the machine performs fax forwarding. 01:Enter Time **:**-- * Start transferring time Start transferring day Enter the day and time.
Page 103: Separator Page
Separator page The separator page function can separate each received document by inserting blank paper on the top of the received document. For example, if you use the colored paper for the separator page, it is easy to see the individual received document. Setting the Separator page Press <Menu>, <2>, <2>, <1>, <2>, then <Enter>.
Page 104: Using F-Code Box Features
Chapter Using F-code box features F-code: an introduction ... 6-2 Creating or modifying an F-code box ... 6-2 Printing a list of F-code boxes ... 6-7 Printing a list of documents stored in your F-code boxes ... 6-7 Erasing an empty F-code box... 6-7 Storing a document in a bulletin box for polling ...
Page 105: F-Code: An Introduction
F-code: an introduction The ITU-T, the United Nations agency that standardizes international telecommunica- tions, has created a fax industry standard for using subaddressing and password-based communication. With subaddressing, your machine can send secure transmissions, polling documents, and even perform relay broadcast initiations regardless of manufacturer. One name for the subaddressing is F-code, and that’s what we will call it in these instructions and on your machine’s LCD.
Page 106 Creating or modifying an F-code box: NOTE: If you want to change an existing F-code box type, you first must erase the old box, then create a new one. Press <Menu>, <3>, <4>, <1>, then <Enter>. Select F-Code Box 01:No Number Stored Press <q>...
Page 107 Use the numeric keys to enter the ITU-T-compatible password for this box. This pass- word can be up to 20 characters in length and include any combination of numbers and the < * > and <#> characters (but no other non-numerical characters). To change a number, press <t>...
Page 108 Press <q> or to select “On” or “Off”, then press <Enter>. Go on to the next one. • Erase Tx Doc — Determines whether to erase a document from the box after it is sent to a polling request. Erase Tx Doc.
Page 109 If you setup a Security box: The machine asks how long it should store documents in the F-code security box. F-Code Doc Hold Time (00-31) Use the numeric keys to enter a two-digit number indicating how many days (01–31), you want your machine to keep received documents in this security box. Your machine can store incoming documents in security boxes (up to 30 documents) as long as 31 days, after which it automatically erases the documents.
Page 110: Printing A List Of F-Code Boxes
Printing a list of F-code boxes To print a list of your F-code boxes, press <Menu>, <5>, <1>, <1>, <3>, then <Enter>. Printing a list of documents stored in your F-code boxes To print a list of documents stored in F-code boxes, press <Menu>, <5>, <1>, <1>, <4>, then <Enter>.
Page 111: Storing A Document In A Bulletin Box For Polling
The file number (shown above as 1) tells you how many documents are in the bulletin box. You need to know the file’s number to erase or print it. NOTE: The document glass is available only for the MFX-1350/MFX-1330. sInG...
Page 112: Printing A Document Stored In A Bulletin Box
Printing a document stored in a bulletin box Switch to the Fax mode by pressing < Press <Menu>, <4>, <3>, <2>, then <Enter>. Select F-Code Box 01:Bulletin box 1 Press <q> or to select the bulletin box. Then press <Enter>. 01:F-Code Document Enter I.D.
Page 113: Printing A Document Received In The Security Box
Printing a document received in the security box When your machine receives a document via ITU-T subaddressing to an F-code security box, your machine prints a message to let you know. The message lists: (1) the F-code box number that received the document, (2) the Box name, (3) the remote machine’s name (if any), and (4) the file numbers stored in the F- code box.
Page 114: Sending A Document Using A Subaddress And Password
“Reviewing or canceling command” on page 4-8.) • NOTE: The document glass is available only for the MFX-1350/MFX-1330. • If you frequently dial the same destination with a subaddress (and password), use the macro key at your convenience. For details of the macro key, see page 8-4.
Page 115: Polling A Document Using A Subaddress And Password
Polling a document using a subaddress and password Switch to the Fax mode by pressing < Press <Advanced Functions> until “F-Code Polling” appears on the LCD then press <Enter>. F-Code Polling – or – Press the “F-Code Polling” soft key. Enter Sub-Address Use the numeric keys to enter the appropriate ITU-T subaddress.
Page 116: Chapter 7 Copying
Before copying ... 7-2 Document and paper handling ... 7-2 Changing your machine to the copy mode ... 7-2 Display in the copy standby mode ... 7-2 Memory overflow message ... 7-2 Making copies ... 7-3 Making copies using the ADF ... 7-3 Making copies using the document glass ...
Page 117: Before Copying
Press the < copy Display in the copy standby mode Press < copy (For MFX-1350/1330, the copy mode is the default standby mode.) When the machine is in the copy mode, the machine shows: Copy Ready Auto Recording paper size To change the settings, refer to “Basic copy settings”...
Page 118: Making Copies
To clear the settings, press <Reset>. Press <Start> to begin copying. To stop copying, press <Stop>. Making copies using the document glass The document glass is available only for the MFX-1350/MFX-1330. Switch the machine to copy mode by pressing < Copy Ready Auto Make sure that there is no document on the ADF.
Page 119: Basic Copy Settings
There are three ways to enter the zoom ratio. NOTE: For enlarge copy, you can only use the document glass. The document glass is avail- able only for the MFX-1350/MFX-1330. Using preset ratios Press or <q> to select the following preset ratio.
Page 120: Directly Enter The Ratio
The copies can be assembled as sets in sequential order. • To make sorting copy available For MFX-1350/MFX-1330 — Press <Sort>. The light above the <Sort> key will illumi- For F-305/F-300 — Press <Advanced Functions> once and press <Enter>. And turn on •...
Page 121: Selecting The Document Size
When using the document glass, select the document size by pressing <Doc. Size> repeatedly until your desired document size appears. You can choose the Letter, Half- letter or Legal: Copy Ready Auto Auto Auto NOTE: The document glass is available only for the MFX-1350/MFX-1330. opyInG 100% 100% Legl 100% None 100%...
Page 122: Advanced Copy Functions
Energy Save Online Mode switch *1 Appears only for the MFX-1350(with standard duplex unit)/MFX-1330(with optional duplex unit). *2 For details of PC printing, refer to the PDF manual on the GDI Printer/Scanner Driver CD supplied with the machine. For F-305/F-300...
Page 123: Combine
Place your document on the ADF face up or on the document glass face down. To make the combine copy available: For MFX-1350/MFX-1330 — Press <Combine>. The light above the <Combaine> key will illuminate, which means the combine key is turned on.
Page 124: Duplex Copy
Duplex copy This feature allows you to copy two one-sided documents onto double-sided sheet. This feature is available only for the MFX-1350(with standard duplex unit)/MFX- 1330(with optional duplex unit). Document orientation on the ADF or document glass* * The document glass is available only for the MFX-1350/MFX-1330.
Page 125 “L&R”: Binding the duplex copy on the left or right side. “Top”: Binding the duplex copy on the top. Press <Start>. To stop copying, press <Stop>. NOTE: This feature is available only for the MFX-1350(with standard duplex unit)/MFX- 1330(with optional duplex unit). 7-10 c opyInG...
Page 126: Copy Resolution
• Document type and scanning contrast • Number of copies To reset the copy parameter to default setting, press <Reset>. Press <Start> to begin copying. To stop copying, press <Stop>. NOTE: The document glass is available only for the MFX-1350/MFX-1330. :300dpi :600dpi 7-11 opyInG...
Page 127 This page intentionally left blank. 7-12 c opyInG...
Page 128: Special Features
Soft keys ... 8-2 Functions you can assign to a soft key ... 8-2 Programming a soft key ... 8-3 Macro keys ... 8-4 Steps you can program into a macro key ... 8-4 Creating or modifying a macro ... 8-5 Erasing a macro key ...
Page 129: Soft Keys
However, in some cases, depending on the function, the light will not illumi- nate. (See table below.) The default setting for soft keys differs between MFX-1350/MFX-1330 and F-305/F-300. Functions you can assign to a soft key The following table lists the functions you can assign to the soft key.
Page 130: Programming A Soft Key
Note 1: The optional NIC (Network Interface Card) is required. Note 2: The optional 2nd phone kit is required. Note 3: The duplex copy is available only for MFX-1350(with standard duplex unit)/MFX-1330 (with optional duplex unit). Note 4: For details of PC printing, refer to the PDF manual on the GDI Printer/Scanner Driver CD supplied with the machine.
Page 131: Macro Keys
• Regular polling (page 4-18) • Batch transmission (page 4-14) • F-code transmission (page 6-11) • F-code polling (page 6-12) NOTE: One macro key can hold only one job. It cannot combine two or more jobs. pecIaL features MFX-1350/MFX-1330 control panel...
Page 132: Creating Or Modifying A Macro
Creating or modifying a macro Press <Macro Program>. 1.Set Macro  Press <Enter>. Select Macro Key M1:No Command Stored Press the macro key you want to create or modify. Then press <Enter>. If you are creating a new macro, skip to next step. If you are modifying a macro already stored, the following two displays will appear.
Page 133: Erasing A Macro Key
Enter the macro name by using the numeric keys. (If necessary, review “Entering characters” page 2-2) It can be store up to 130 characters. Press <Enter> to finish. NOTE: To print a list of macro keys, press <Menu>, <5>, <1>, <1>, <8>, then <Enter>. Erasing a macro key Press <Macro Program>...
Page 134: Fax Dialing Using A Macro Key
Fax dialing using a macro key To dial a fax number using a macro key: Set the document. Press the macro key in which you have stored the fax communication command. Press <Start>, if you have not registered “Start” in the macro key. Your machine will perform the operation now, or at whatever time you programmed.
Page 135: Viewing Counters
Viewing counters You can view the following counters. Total Print Copy Fax/List PC Print Total Scan Copy PC Scan Press <Menu>, <2>, <1>, <1>, <1>, <Enter>. • Press <q> or to toggle between the total printed and scanned pages. TotalPrint:100000000 •...
Page 136: Chapter 9 Security Features
Security features ... 9-2 Passcode protection ... 9-2 Security reception... 9-3 Masking the PIN ... 9-5 Using department codes ... 9-8 Turning department code protection ON and OFF ... 9-8 Entering a department code ... 9-8 Erasing a department code ... 9-9 Turning the department code setting on and off ...
Page 137: Passcode Protection
Security features Your machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unauthorized use of your machine. These security features include: (1) Security reception, (2) PIN mask, (3) Block junk fax, and (4) Department codes. Passcode protection Your machine has a passcode protection system which must be turned on in order to use the security features listed below:...
Page 138: Security Reception
Security reception Security reception tells your machine to keep all received faxes in memory (but not print them). You can print them out later at your convenience. For example, you could use this if you are concerned about workers reading documents intended for your eyes only. NOTE: For this feature to work, you must have activated the passcode protection as described in the left column.
Page 139 Press <Enter>. Security Press <q> or to select “On”. Press <Enter>. The security reception mode is activated. Turning security reception off and Printing the document stored in memory During security reception mode, an incoming fax goes directly into your machine’s memory and the memory receive light comes on.
Page 140: Masking The Pin
Masking the PIN To prevent unauthorized long-distance calls, some PBX (private branch exchanger) sys- tems require a PIN (personal identification number) entry when dialing a number. Your machine’s PIN mask feature helps you keep that PIN number private. With the PIN mask feature activated, you can dial a number plus a PIN, but the PIN will not appear in a journal, error message printout, delayed command list or a TCR (transmit confirmation report).
Page 141: Press Start
Use the numeric keys to enter the four-digit protection passcode and press <Enter>. 01:PIN Number Use the numeric keys to enter the PIN and press <Enter>. When you finish, press <Reset>. NOTE: While in Mode 1, any autodialer numbers you use must include the PIN. This also applies to autodialer numbers used with batch transmission (see page 4-14).
Page 142 Performing a batch transmission while using the PIN mask NOTE: The following instructions presume you are familiar with how to set and use both your machine’s autodialer and the batch transmission feature. If you need to review, see pages 3-1 to 3-12 for more on the autodialer and/or pages 4-14 to 4-16 for more on batch transmission.
Page 143: Using Department Codes
Using department codes When the department code setting is activated, the machine reminds each user to enter the department code before sending a document or making copies. With this feature, the fax transaction time and the copy charge can be managed by department. After this setting is turned on, assign a specific code to each user/department and tell them to enter these department codes before sending faxes or making copies.
Page 144: Erasing A Department Code
Press <Enter>. 01:Name Use the numeric keys to enter the one-touch key name. The name can hold up to 20 characters. (Regarding how to enter characters, see “Entering characters” on page 2-2.) To change the name, press <t> or to move the cursor, press <Cancel> to erase the name.
Page 145: Fax Charge Setting
Press <Enter>. Copy Department :Off Press <q> or to select “On” or “Off” for copy department management. Press <Enter> to save the setting. To exit and return to the standby mode, press <Reset>. Fax charge setting You can manage the print charge for each fax reception. To enter the charge per page: Press <Menu>, <2>, <2>, <1>, <5>, then <Enter>.
Page 146: Sending A Fax Using A Department Code
Enter Dept. Code Use the numeric keys to enter the appropriate department code. Press <Start>. NOTE: The document glass is available only for the MFX-1350 /MFX-1330. Making a copy using a department code For this operation to work, make sure: •...
Page 147: Printing The Department Code List
Printing the department code list The department code list includes the following information for each department code: • Department code • Department name • Total communication time (in hours, minutes and seconds; h:mm:ss) Counts the communication time up to 999:59:59 (999 hours:59 minutes:59 sec- onds).
Page 148: Copy Protection
Copy protection Limit the use of your machine to only sending and receiving faxes — in other words, to activate copy protection: Press <Menu>, <2>, <3>, <4>, then <Enter>. Copy Protect Enter Passcode :**** Press <q> or to select “On” or “Off”. Copy Protect ...
Page 149 This page intentionally left blank. 9-14 s ecurIty features...
Page 150: Chapter 10 User Settings
Machine settings ... 10-2 Accessing the machine setting ... 10-2 Fax settings ... 10-5 Accessing the fax settings ... 10-5 Copy settings ... 10-7 Accessing the copy setting ... 10-7 Scanner settings ... 10-8 Accessing the scanner setting ... 10-8 Chapter User settings...
Page 151: Machine Settings
Machine settings The machine settings allows you to customize various settings of your machine to match your needs. Accessing the machine setting Press <Menu>, <2>, <1>. [Program] 1 Machine Settings Press <Enter>. [Program] 01 Cassette Size Use <q> or to search the item you want to set or change and press <Enter>. Change setting and press <Enter>.
Page 152 05.Energy Save Mode Set the machine to conserve power when not in use. NOTE: •The idle time can be changed in the “Initial setting” mode (see pages 1-14 to 1-16.) •While the machine is in the energy save mode, the machine shows “Energy Save Mode” the LCD, but all the lights on the control panel and scanner lamp will not be off.
Page 153: Start Time
The machine automatically turns off the scanner lamp at the time specified here. The default start time: 22:00 (for MFX-1330/F-300) 19:00 (for MFX-1350/F-305) Reset time Enter the sleep end time using 24-hour format. The machine automatically turns on the scanner lamp at the time specified here.
Page 154: Fax Settings
02 Print Parameters Rx Reduc. Rate (Refer to the page 5-6.) Margin Set the reduction margin for Auto reduction. (00 to 85 mm) Half Page Recpt.* * When the MFX-1350 (with standard duplex unit)/MFX-1330(with optional duplex unit), the following menu will be displayed. Paper Save No.22_...
Page 155: Redial Interval
03 # Of Rings Set the number of rings before your machine answers. # Of Rings (*MFX-1350/F-305: 00 to 10 rings *MFX-1300/F-300: 01 to 10 rings ) 04 Redial Set the number of times and interval for automatic fax redialing.
Page 156: Copy Settings
Copy settings The copy settings allows you to customize various copy settings to match your needs. Accessing the copy setting Press <Menu>, <2>, <3>. [Program] 3 Copy Settings Press <Enter>. [Program] 1 Scan Parameters Use <q> or to search the item you want to set or change and press <Enter>. Change settings and press <Enter>.
Page 157: Scanner Settings
7 Resolution Default setting for copy resolution. 600dpi 300dpi 8 Copy Charge Set the copy charge per page. ($00.00-99.99) (See page 9-10.) $00.00 Scanner settings The scanner settings allow you to customize various scanner functions to match your needs. Accessing the scanner setting Press <Menu>, <2>, <4>.
Page 158: Chapter 11 Report & Lists
Table of the lists and journal ... 11-2 Activity journal ... 11-4 Setting the activity journal ... 11-4 Printing an activity journal manually ... 11-4 Setting the printing order of the activity journal ... 11-5 Transmission Confirmation Report ... 11-5 Setting the transmission confirmation report ...
Page 159: Table Of The Lists And Journal
Table of the lists and journal The following table lists the report and lists that your machine can print out. Name Function List Lists the functions available on your machine and the key- strokes needed to complete them. To print this list, press <Menu>, <5>, <1>, <0>, <1>, <Enter>. Machine Settings List Lists the current machine settings.
Page 160 Name F-Code Box List Lists each box’s identifier number, box name (if any), sub- address, password, box type and each box’s settings. To print this list, press <Menu>, <5>, <1>, <1>, <3>, <Enter>. F-Code Doc. List Lists the each box’s identifier number, box name (if any), box type and each file number (or document number) that is stored.
Page 161: Activity Journal
Activity journal Just as a checkbook records your daily financial transactions, your machine keeps an activity journal which records the 100 most recent fax transactions. The activity journal lists the following information for each transaction: • Assigned number, starting each day at 001 •...
Page 162: Setting The Printing Order Of The Activity Journal
Setting the printing order of the activity journal Your machine prints the activity journal for every fax transaction. For example, if your machine has to redial a call, it will list those redials on the journal. If you want to list those activities in the order of their assigned numbers, you can change the printing order of the activity journal.
Page 163: Stored Document List
Stored document list Your machine can print a list of documents stored in memory. It will tell you how much memory each document is using. The list includes: • Type — The type of the document, such as “Batch box”. •...
Page 164: Maintenance & Problem Solving
Maintenance & Problem solving Maintenance ... 12-2 Cleaning tips ... 12-2 Cleaning the scanning area ... 12-2 Cleaning the ADF rollers ... 12-3 Cleaning the drum charge wire and the print head ... 12-3 Replace the toner cartridge... 12-4 Replacing the drum cartridge ... 12-6 Troubleshooting ...
Page 165: Maintenance
• In areas you cannot reach with swabs, always use dry, dust-free compressed air to gently blow away dust and other material. Cleaning the scanning area MFX-1350/MFX-1330 model Wipe the document glass, ADF glass and document pad with a clean, soft, lint-free cloth moistened with water.
Page 166: Cleaning The Adf Rollers
Cleaning the ADF rollers If you are having trouble with getting your documents to feed properly, try this proce- dure: Turn off the power and disconnect the power cable from the wall outlet. Open the ADF cover. Use a cloth moistened with a rubber roller cleaner to clean the face of the rollers. Rotate the rollers by hand to allow cleaning of the entire roller surface.
Page 167: Replace The Toner Cartridge
Replace the toner cartridge When the toner runs out, your machine shows “Toner Empty” on the LCD and it cannot print any page until the toner cartridge is replaced to the new one. To replace the toner cartridge: Open the front cover. Turn the toner cartridge locking lever to the left (unlock position).
Page 168 Unpack the toner cartridge from its carton. Then, holding the toner cartridge with both hands, gently shake it to distribute the toner evenly inside the cartridge. NOTE: Do not touch the roller of the toner cartridge. Slide the toner cartridge into the machine firmly until it locks into place completely. Turn the cartridge locking lever to the right until it locks into place completely.
Page 169: Replacing The Drum Cartridge
Replacing the drum cartridge The drum cartridge yields approximately 20,000 pages. When the drum is near the end of life, the machine shows “Replace Drum Soon” on the LCD. You should obtain a replace- ment drum cartridge soon. When the machine shows “Replace Drum”, it cannot print until the drum cartridge is replaced.
Page 170 Reinstall the toner cartridge and turn the cartridge locking lever to the right until it locks into place completely. Close the front and side cover. & p aIntenance robLeM soLvInG 12-7...
Page 171: Troubleshooting
Troubleshooting Document jams Case 1: If a document jams in the ADF, the following message will be displayed. Open&Close ScanCover Reset Document Also, if a document jam occurs during a quick memory transmission or real time trans- mission, the following check message will be printed to tell you which page is jammed. Case 2: If a document jams while scanning into memory for sort copy or normal memory trans- mission, the machine will show:...
Page 172 NOTE: • To prevent a document jam, use the document glass for wrinkled or torn docu- ments. • The document glass is available only for the MFX-1350/MFX-1330. Jammed in the feed area Open the platen cover. Open the ADF cover and turn the release knob to remove the jammed document.
Page 173 NOTE: • To prevent document jams, use the document glass for wrinkled or torn docu- ments. • The document glass is available only for the MFX-1350/MFX-1330. Jammed in the exit area Open the platen cover. Gently pull the jammed document. If you are unsuccessful, open the ADF cover and turn the release knob to remove the jammed document.
Page 174: Paper Jams
Paper jams If a paper jam occurs, the following message will appear on the LCD. Open 1st Side Cover Please Remove Paper Follow these procedures to clear the paper jam. If a paper jam occurs during fax reception, the machine will store the received document into memory and print them automatically when you clear the paper jam.
Page 175 Jammed in the fuser area Jammed in the paper exit area If the jammed paper was partially fed and you cannot seize it easily: Open the paper cassette. After you pull it out completely, lift the front part of the cas- sette slightly up to release the cassette from the machine.
Page 176 Close the side cover and insert the paper cassette. Lower the rear part of the cassette to align the rear edge to the slot of the machine, then insert it completely. & p aIntenance robLeM soLvInG 12-13...
Page 177: Lcd Error Messages
You tried to erase a batch box which contains at least one document. To erase a batch box, erase all the documents stored in the box. Drum Near End Your drum will need to be replaced soon. Please contact your Muratec dealer to purchase a new drum cartridge. Enter No. (00-32) You tried to enter a call group number that exceeds 32.
Page 178 Memory has overflowed during the fax reception. Press <Stop> to return the standby screen. Mirror Carriage Error The mirror carriage of your machine has become inoperable. Contact your Muratec dealer. Mirror Locked The transport mode is not turned off. Turn off the transport mode (see page 1-11).
Page 179 Press Stop Please Call Service The printer unit of your machine does not work. Contact your Muratec dealer. Please Replace Drum Your drum cartridge is not functioning. Your machine cannot print until it is replaced with a new drum cartridge.
Page 180: Check Message" Printouts
“Check Message” printouts When there is a problem with a fax call and your machine detects an error, it produces an error printout headed by the words “Check Message”. This printout lists the follow- ing information about the fax transaction: •...
Page 181: Error Code
Error code Dialing errors D.0.3, The remote unit didn’t respond, the call couldn’t be completed or <Stop> was D.0.8 pressed during dialing. Re-try the call. If your machine repeats the message, call the remote fax unit’s operator and verify that unit is operating properly. D.0.2 The remote unit is busy.
Page 182 T.4.1 The telephone line disconnected during transmission because of excessive modem errors or because the remote unit ran out of paper. Try the call again. T.4.2 After transmission began, poor line conditions developed. Try the call again. T.4.4 Poor line conditions prevented transmission. Try the call again. T.5.1, ECM transmission failed (perhaps due to line noise).
Page 183: Machine Errors
Cannot stop transmission Cannot receive automatically Cannot receive manually Cannot store a document into memory * The document glass is available only for the MFX-1350/MFX-1330. 12-20 M & p aIntenance Suggested solutions Check that the power switch is turned on.
Page 184: Copying Errors
Scanned image looks dirty • The document glass • Change the scanning contrast by pressing <Contrast>. • Change the scanning resolution by pressing <Doc. Resolution>. * The document glass is available only for the MFX-1350 /MFX-1330 . Suggested solutions < >...
Page 185: Print Quality Problems
ABCDE ABCDE ABCDE ABCDE ABCDE * The document glass is available only for the MFX-1350/MFX-1330. 12-22 M & p aIntenance • The document is loaded incorrectly. Set the document face up on the ADF or face down on the document glass*.
Page 186 • The document guides are not slid up against the edges of the document. • Curled paper was loaded into the paper cassette. * The document glass is available only for the MFX-1350 /MFX-1330 Clean the ADF glass and/or the rollers of the ADF. (See pages 12-2 to 12-3.) Open the front cover.
Page 187: If You Cannot Solve The Problem
If you have a problem with your machine that you cannot solve with the information provided in this chapter, contact your local Muratec dealer or call the Muratec Customer Support Centre at (800) 347-3296 (from U. S. A. only ).
Page 188: Appendix & Index
Appendix & Index Specifications ... AI-2 General... AI-2 Fax ... AI-3 Copy ... AI-3 Printer ... AI-3 Scanner ... AI-4 Consumable items ... AI-4 Index ... AI-5 Chapter...
Page 189: Specifications
Specifications General Multitasking Scanning method Printing method Acceptable document size Document weight Printing paper size Power requirement Power consumption Environmental temperature 10 Relative humidity LCD (Liquid Crystal Display) 20 characters × 2 lines Image memory capacity Image memory backup time 8 MB: 72 hours* Weight ADF capacity Paper cassette capacity...
Page 190: Fax
Approx. 3 seconds/page.* * Based on memory-to-memory transmission of ITU-T test document 1 to a Muratec fax machine. Your transmission times will vary, but your machine always will provide the fastest transmission speeds possible under ITU-T guidelines and phone-line conditions.
Page 191: Scanner
Color/Mono Scanning resolution Scanning width Grayscale Scan boxes Operating system Consumable items MFX-1350 Drum cartridge life Toner cartridge life Starter toner cartridge life Approx. 2,000 pages* *Based on 6% document coverage and letter-sized two-page interval printing. MFX-1330 Drum cartridge life Toner cartridge life Starter toner cartridge life Approx.
Page 192 Index Activity journal ... 11-4 Advanced functions copying ... 7-7 fax reception ... 5-8 fax sending ... 4-11 Auto Reset ... 10-8 Auto Reset Time ... 10-7 Batch transmission ... 4-14 Broadcasting ... 4-12 Call group dialing ... 3-9 Cassette size ... 10-2 Caution labels and indicators ...
Page 193 Stored document list ... 11-3, 11-6 Loading paper in bypass tray ... 2-15 in cassette ... 2-13 Loading the documents ... 2-11 Machine setting ... 10-2 Macro keys ... 8-4 Memory overflow message ... 4-3, 7-2 Memory transmission ... 4-3, 10-6 sending using the ADF ...
Page 194 MEMO...
Page 197 Muratec America, Inc. 3301 East Plano Parkway, Suite 100 Plano, Texas 75074 http://www.muratec.com © Murata Machinery, Ltd. 2007 Printed in China 2007-11 MAI Order Number: OMF300 MML Item Number: DA7-92180-60...

This manual is also suitable for:

F-305 Mfx-1330 F-300

Muratec MFX-1350 User Manual

Chapter 1 Layout & Installation

Chapter 2 Getting Started

Chapter 3 Autodialler

Chapter 4 Sending Faxes

Chapter 5 Receiving Faxes

Chapter 6 Using F-Code Box Features

Chapter 7 Copying

Chapter 8 Special Features

Chapter 9 Security Features

Chapter 10 User Settings

Chapter 11 Report & Lists

Chapter 12 Maintenance & Problem Solving

Appendix & Index

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Muratec MFX-1350

Summary of Contents for Muratec MFX-1350