Page 1 Muratec MFX-1300/MFX-1700 MFX-1200/MFX-1600 FACSIMILE SYSTEM FIELD ENGINEERING MANUAL USA version 2.0 Muratec America, Inc. 3301 East Plano Parkway #100 Plano, TX 75074 469 / 429-3300 (Tel) 469 / 429-3465 (Fax) www.muratec.com...
Page 3: Table Of Contents
1.1 Product Description ..........................1-1 1.2 Specifications ............................1-2 Section 2 Machine Composition 2.1 MFX-1300/MFX-1200 Interconnect Block Diagram (1/2) ..............2-1 MFX-1700/MFX-1600 Interconnect Block Diagram (1/2) ..............2-3 2.2 Main Control PCB..........................2-5 2.3 Network Control Unit (NCU) PCB......................2-7 2.4 Power Supply Unit (PSU) ........................
Page 4 3.18 Clear Optional Data.......................... 3-82 3.19 Set Service Code ..........................3-82 3.20 Life monitor maintenance ......................... 3-83 3.21 Quick Initial settings (only for MFX-1700/MFX-1300) ................ 3-84 3.22 JP1, JP2 Battery Backup........................3-92 3.23 Update the software ......................... 3-92 Section 4 Troubleshooting Procedures 4.1 Troubleshooting Outline ........................
Page 5 4.13 LCD Error Messages........................4-13 LCD error messages (Alphabetic list) ....................4-13 4.14 Error Codes ............................4-18 Dialing errors............................4-18 Reception errors ..........................4-18 Transmission errors ..........................4-19 Communication Error Messages......................4-20 4.15 Service Call Error ..........................4-21 4.15.1 Call For Service ........................4-21 4.15.2 Please Call Service ........................
Page 6 Installation ............................6-22 Setting of the Paper Size ........................6-25 6.8 OfficeBridge Online (only for MFX-1700/MFX-1300)................6-26 Packaging contents..........................6-26 Installation ............................6-26 Initialize the OfficeBridge Online ......................6-33 2003 by Muratec.
Page 7: Safety Information
Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Important: Muratec does not recommend the independent replacement of this battery. The battery is sold only as a component part of the main control PCB and Battery PCB, and cannot be purchased separately from Muratec.
Page 8 Sweden only VARNING Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Finland only VAROlTUS Paristo voi räjähtää, los se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä...
Page 9: Section 1 General Description
Section 1 General Description 1.1 Product Description The MFX-1300/1700 and MFX-1200/MFX-1600 are multi-function products with flat bed scanners and Group 3 and V.34 HDX modem facsimile machines. Documents are printed on plain paper using dry electrophotographic printing.
Page 10: Specifications
208 mm (Fax), 210 mm (Copy) Transmission speed Approx. 6 seconds Approx. 2 seconds Based on transmission of ITU-T Based on transmission of ITU-T Test Document 1 to a Muratec fax Test Document 1 to a Muratec fax machine. machine. Document Memory Standard:...
Page 11 12 seconds (using Letter-sized 10 seconds (using Letter-sized paper in 1st paper cassette) paper in 1st paper cassette) Printing Speed (using Letter MFX-1300 - 13 ppm MFX-1700 - 17 ppm size paper in 1st cassette MFX-1200 - 12 ppm MFX-1600 - 16 ppm Toner yield (pages) Approx.
Page 13: Section 2 Machine Composition
Section2 Machine Composition 2.1 MFX-1300 Interconnect Block Diagram (1/2) MFX-1200/1300 Connection Diagram (1/2)
Page 14 MFX-1300 Interconnect Block Diagram (2/2) MFX-1200/1300 Connection Diagram (2/2)
Page 15 MFX-1700 Interconnect Block Diagram (1/2) MFX-1600/1700 Connection Diagram (1/2)
Page 16 MFX-1700 Interconnect Block Diagram (2/2) MFX-1600/1700 Connection Diagram (2/2)
Page 17: Main Control Pcb
PRINTER CONTROL UNIT SYSTEM HIGHT VOLTAGE SDRAM +24V, +5V, GND G/A1 POWER SUPPLY Extension Memory MOTOR UNIT CONTROL ADF MOTOR IMAGE PROCESSING SDRAM LED LAMP SDRAM FBS MOTOR Lithium Battery CONNECTOR (SCANNER) PCB SDRAM MFX-1300/MFX-1200 Main Control PCB block diagram...
Page 18 MFX-1700/MFX-1600: PCB MAIN 2 BUFFER Monitor Speaker Control MODEM PANEL PCB NCU PCB TONE LOGIC IC PCB MAIN 1 SRAM SYSTEM +24V, +5V, GND G/A2 +12V, -12V RS232C PRINTER CONTROL +24V, +12V, -12V, POWER SUPPLY FLASH ROM Battery PCB UNIT +5V, GND Ni-MH Battery...
Page 19: Network Control Unit (Ncu) Pcb
2.3 Network Control Unit (NCU) PCB The NCU PCB provides the connection to the telephone line. It consists of the interface circuit, dial pulse generator, ring signal detector and telephone control circuit. MODULAR NCU PCB GENERATOR TONE +24V, +5V, GND +12V, -12V NCU PCB block diagram Major components of the NCU...
Page 20: Power Supply Unit (Psu)
2.4 Power Supply Unit (PSU) The power supply unit receives the input line voltage and currents it to output voltages of +5 VDC, +24 VDC, +12 VDC, and -12 VDC. The heater circuit controls output voltage to the fuser heater according to instructions received from the heater control circuit.
Page 21: Sensors
2.5 Sensors 2.5.1 Sensor Locations The following illustration shows the relative positions of the machine’s sensors. TXIL COVER SW DRUM SW HOME HPES CASOP JCOP...
Page 22: Sensor Descriptions
2.5.2 Sensor Descriptions The following table gives a brief description of each sensor and its function. Code Name Detects Sensor Type Document sensor 1 Presence of document in feeder Photo interrupter Document sensor 2 Leading and trailing edge of document Mechanical Switch HOME Mirror carriage home...
Page 23: Document Scanning Sequence
2.6 Document Scanning Sequence 2.6.1 Document Detection When a document is placed into the document feeder, Document Sensor 1 (DS1) is activated and you will hear the short beep. 2.6.2 Document Separation Document separation is the process that allows a multi-page document to go through the scanner one page at a time.
Page 24: Document Discharge
When DS2 detects the trailing edge of the document, the image signal output is turned off. The scanner continues to remain active for a few more seconds in case there is another document to follow. Separator roller Pick up roller Retard roller Feed roller A Press roller A...
Page 25: Recording Section
2.7 Recording Section 2.7.1 Recording Paper Feed Path A sheet of the recording paper is separated from the remaining paper by the friction of the pickup roller. The paper is moved along the paper guide until it reaches the platen roller. Is then fed by the rotation of the platen roller.
Page 26: Drum Charge
2.8.1 Drum Charge The Drum is charged with static electricity before LED exposure. The Rotating Charge Brush is used for the charging method. The rotating brush charging generate little ozone in the printer. Because the charge is directly given to the Drum, the Drum can be charged by low voltage.
Page 27: Image Transfer
2.8.4 Image Transfer Image transfer is the process of transferring the toner image created on the Drum in the developing process to paper. We use the Roller Image Transfer instead of the Corona Image Transfer, as the image transfer method. In the Roller Image Transfer, there is little generation of ozone due to corona discharge. Also, there is no blur of toner because the paper is always pressed by the Drum and the Image Transfer Roller.
Page 28: Fusing
2.8.6 Fusing An Overview The toner image transferred on to the paper is securely fixed. A heat roller system is used as the fusing system. The toner image is fused by Heater Roller heated by the Heater Lamp, and securely fixed by the pressure between the Heater roller and Press rollers. A Thermistor detects and controls the Heater Roller temperature.
Page 29 After printing, the printer turns to standby mode. The fuser kept at low temperature. 3) Standby mode The Heater Roller maintained at approx. 160 °C. 4) Sleep mode In this mode, saving the power. MFX-1300/MFX-1200: Temperature ( F) ( C) Post card printing only...
Page 30 2-18...
Page 31: Field Service Program Modes
Clear the department list for copy..............Program key, *, L (12) Used to clear the total counts of each department code. Quick installation mode (only for MFX-1700/MFX-1300)........Program key, *, W (23) You can set the initial setting mode, consumable order sheet setting and service report setting...
Page 32: Machine Parameter Adjustment
3.2 Machine Parameter Adjustment 3.2.1 Setting the Machine Parameters These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press Program key, *, 0. Set Parameters /Enter 2.
Page 33 Machine Parameter A:0 Initial Switch Adjust Usage/Comments Setting Country code The country code enables the ROM to output the correct programming information for the respective country. Machine Parameter A:1 Initial Switch Adjust Usage/Comments Setting Non-loaded cable compensation (TX) 0 db 4 db 8 db 12 db...
Page 34 0 dB 1 dB 2 dB 3 dB 4 dB 5 dB 6 dB 7 dB 8 dB Initial setting for MFX-1300/MFX-1200 9 dB 10 dB 11 dB Initial setting for MFX-1700/MFX-1600 12 dB 13 dB 14 dB 15 dB...
Page 35 Initial setting (MFX-1300/MFX-1200) Note: These values are factory set and should not be 11111110 215.138 mm adjusted unless instructed by 11111111 215.985 mm a Muratec technical representative. Machine Parameter A:4 Initial Switch Adjust Usage/Comments Setting Trailing edge document Switch 76543210 Settings margin adjustment.
Page 36 00001100 10.164 mm Initial setting (MFX-1700/MFX-1600) Each setting changes by 0.847mm. 11111110 215.138 mm Note: These values are 11111111 215.985 mm factory set and should not be adjusted unless instructed by a Muratec technical representative.
Page 37 0.847mm. (MFX-1700/MFX-1600) Note: These values are 11111110 215.138 mm factory set and should not be 11111111 215.985 mm adjusted unless instructed by a Muratec technical representative. Machine Parameter B:2 Initial Switch Adjust Usage/Comments Setting ADF scanner registration Switch 76543210...
Page 38 Machine Parameter B:6 Initial Switch Adjust Usage/Comments Setting FBS scanner registration Switch 76543210 Settings adjustment (Vertical) (Only MFX-1300/1200) 01111111 255.0 mm Maximum Adjusts the end point to scan 00000110 6.0 mm the document. 00000101 5.0 mm The plus setting increase the 00000100 4.0 mm...
Page 39 00000001 0.0847 mm by 0.085mm. 00000010 0.1694 mm Note: These values are factory set and should 00111110 5.2514 mm not be adjusted unless 00111111 5.3361 mm instructed by a Muratec technical representative. Machine Parameter B:9 C:9 --- Factory use only...
Page 40 Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 76543210 “Light” in the mode without 00000000 Darkest setting Grayscale. 00000001 (Only for MFX-1300/1200) 00000010 Initial setting 00000011 00000100 Lightest setting Machine Parameter D:1 Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 76543210 “Lighter”...
Page 41 Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 76543210 “Dark” in the mode without 00000000 Darkest setting Grayscale. 00000001 (Only for MFX-1300/1200) 00000010 Initial setting 00000011 00000100 Lightest setting Machine Parameter D:5 Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 76543210 “Light”...
Page 42 Machine Parameter D:8 Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 76543210 “Darker” in Grayscale. 00000000 Darkest setting (Only for MFX-1300/1200) 00000001 00000010 Initial setting 00000011 00000100 Lightest setting Machine Parameter D:9 Initial Switch Adjust Usage/Comments Setting Slice level adjustment of Switch 76543210 “Dark”...
Page 43 2.4 % image data and the minus setting squeeze it. 00010000 1.6 % Each setting changes by 0.1% 00001000 0.8 % 00000000 Initial setting (MFX-1300/1200) 10000101 -0.5 % Initial setting (MFX-1700/1600) 10001000 -0.8 % 10010000 -1.6 % 10011000 -2.4 % 10111000 -12.7 %...
Page 44 Machine Parameter G:6 Initial Switch Adjust Usage/Comments Setting Scanning contrast adjustment Switch 76543210 for transmission 00111111 Darkest setting (Only for MFX-1700-1600) 00000010 00000001 00000000 Initial setting 11111111 11111110 11000000 Lightest setting Machine Parameter G:7 Initial Switch Adjust Usage/Comments Setting Scanning contrast adjustment Switch 76543210 for copying 00111111...
Page 45 Machine Parameter H:1 Initial Switch Adjust Usage/Comments Setting Scanning slice level Switch 76543210 adjustment in Fine resolution 00111111 Darkest setting for transmission (Only for MFX-1700/1600) 00000010 00000001 00000000 Initial setting 11111111 11111110 11000000 Lightest setting Machine Parameter H:2 Initial Switch Adjust Usage/Comments Setting...
Page 46 Machine Parameter J:0 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Vertical) at the 01111111 5.3 mm Maximum cassette. Adjusts the start point to 00000011 0.13 mm print. 00000010 0.08 mm The plus setting increase the 00000001 0.042 mm top margin and the minus 00000000...
Page 47 Machine Parameter J:3 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Horizontal) at the 00001000 4.0 mm Maximum optional second cassette. Adjusts the start point to 00000010 1.0 mm print. 00000001 0.5 mm The plus setting increase the 00000000 0.0 mm left margin and the minus...
Page 48: Memory Switch Adjustment
3.3 Memory Switch Adjustment 3.3.1 Setting the Memory Switches These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press Program key, *, 1. Set Memory Switch /Enter 2.
Page 49 Memory Switch A:0 - Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only DIS detect time after dialing Sets the time DIS signal is detected after dialing a 0: 80 sec number.
Page 50 Memory Switch A:5 - Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Ring signal detect time Set the time that an incoming ring will not be detected after hanging up. (Fax/Tel Ready mode only.) Switch 6 5 4 0 0 0 100 ms 0 0 1 200 ms...
Page 51 G3 high speed modem training (V.29). Maximum transmit speed (kbps) 2.4 4.8 7.2 9.6 12 14.4 16.8 19.2 21.6 24 26.4 28.8 31.2 33.6 Initial setting for MFX-1300/1200 Initial setting for MFX-1700/1600 Note: The maximum speed for the MFX-1300/MFX-1200 is 14.4 kbps. 3-21...
Page 52 DCS and TCF signals using this switch. 75 ms 300 ms 450 ms 600 ms Switch 5 Switch 4 Output attenuation See table below Memory Switch B:1…Output attenuation Switch Initial setting for MFX-1700/MFX-1600 Initial setting for MFX-1300/MFX-1200 3-22...
Page 53 Determines communication protocol. 0: V.17 1: V.33 Forced received print when Will force a remote Muratec machine with memory transmitting from memory receive capabilities to print directly. This switch will 0: No prevent a memory overflow error at the remote unit.
Page 54 Memory Switch B:5 - Transmission Initial Switch Adjust Usage/Comments Setting Program individual autodialer Allows individual setting of memory switches B:0 as attributes attribute 1, B:1 as attribute 2, B:2 as attribute 3 and 0: No B:3 as attribute 4 when one-touch and speed dial 1: Yes locations are programmed.
Page 55 Maximum receive speed may be slowed to compensate for poor phone lines. 2.4 4.8 7.2 9.6 12 14.4 16.8 19.2 21.6 24 26.4 28.8 31.2 33.6 Initial setting for MFX-1300/1200 Initial setting for MFX-1700/1600 Note: The maximum speed for the MFX-1300/MFX-1200 is 14.4 kbps. Memory Switch C:1 - Reception Initial Switch...
Page 56 1 1 1 0 1 1 1 1 Factory use only Group delay compensation As if two exchangers are selected to communicate (Only for MFX-1300/1200) each other, compensate the group delay. 0: No 1: Yes Digital cable equalizer When set to “1”, become efficient for the line short 0: Free break, but become weak for the line noise.
Page 57 Memory Switch D:2 - Reception Initial Switch Adjust Usage/Comments Setting EYE-Q slice level Setting this bit to “1” enables memory switch D:2, 0: Disable bits 0-3 and memory switch D:1, bits 0-7 and 1: Enable enables EYE-Q check adjustment. Check EYE-Q Set at 0: Line condition status (EYE-Q) is not 0: No checked after checking TCF.
Page 58 Memory Switch E:0 - Scanner Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Document TX length limit Setting to unlimited will override document jam 0: 3.6 meters sensing.
Page 59 Memory Switch G:1 - Remote reception Initial Switch Adjust Usage/Comments Setting Off-hook / on-hook detect Sets the time interval between the off-hook/on-hook time (remote reception) condition for remote reception. The total time of this time and the time specified in G:6 will be the actual time.
Page 60 Memory Switch G:2 - Remote reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only CNG detect in Ans/Fax ready When set to “1”, the machine detects the CNG 0: No signal in Ans/Fax ready. 1: Yes Switch-hook time If the switch hook is quickly depressed and...
Page 61 Memory Switch G:3 - Remote reception and TAD interface Initial Switch Adjust Usage/Comments Setting Adjust silent detection time This switch adjusts the length of silence required for silent detection activation. Switch 7 6 5 4 Time 0 0 0 0 0 sec 0 0 0 1 1 sec...
Page 62 Memory Switch G:4 - Remote reception and TAD interface Initial Switch Adjust Usage/Comments Setting CNG detect period after TAD Sets the period during which CNG is detected after begins recording ICM the TAD begins recording incoming message. Switch 7 6 5 4 Time 0 0 0 0 0 sec...
Page 63 Memory Switch G:5 - Remote reception Initial Switch Adjust Usage/Comments Setting Adjust the detect time for Increase/decrease the time specified in this switch regarding as the CI signal. from the standard detect time. Determine it in G:5 bit 3 whether increase or decrease. Switch 7 6 5 4 Time 0 0 0 1...
Page 64 Memory Switch H:0 - Operation Initial Switch Adjust Usage/Comments Setting Display error line The number of error lines contained in the received 0: No data will be shown in the LCD. 1: Yes Total line monitor Allows fax communication to be heard through the 0: No monitor speaker.
Page 65: Clear Programmed Data / User Settings
Memory Switch H:2 - Operation Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Print the transmission time on Determines if printing the communicating duration (in minutes and seconds) on the confirmation report 0: No (RCR).
Page 66: All Ram Clear
3.5 All RAM Clear The All RAM Clear setting will erase all user programmed information, all documents in memory, and reset the memory switches and machine parameters to factory defaults. This feature may also be used to try and clear a machine malfunction or lock up. If possible, when the All RAM Clear is used to reset a malfunction or lock up, it is advisable to print the machine settings, one-touch and speed dial listings to help in reprogramming this information.
Page 67 2.4 4.8 7.2 9.6 12 14.4 16.8 19.2 21.6 24 26.4 28.8 31.2 33.6 Initial setting for MFX-1300/1200 Initial setting for MFX-1700/1600 Note: The maximum speed for the MFX-1300/MFX-1200 is 14.4 kbps. Attribute 2 - Individual Autodialer Setting (Equivalent to Memory Switch B:1)
Page 68 Determines communication protocol. 0: V.17 1: V.33 Forced received print when Will force a remote Muratec machine with memory transmitting from memory receive capabilities to print directly. This switch will 0: No prevent a memory overflow error at the remote unit.
Page 69 Attribute 4 - Individual Autodialer Setting (Equivalent to Memory Switch B:3) Initial Switch Adjust Usage/Comments Setting ANSam detection During the V8 handshake, if some noise disturbs (Only for MFX-1700/1600) the handshake and an error occurs, set to “1”. 0: Yes 1: No V.34 transmission Individual setting for V.34 transmission.
Page 70: Unique Switch Adjustment
3.7 Unique Switch Adjustment 3.7.1 Setting the Unique Switches These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press Program key, *, 4. Set Uniq Switch /Enter 2.
Page 71 Unique Switch a:0 — Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Congestion tone detection Setting this switch to “0”, ignores telephone line 0: No congestion tones. 1: Yes Ring back tone wait time Sets the time until the ring back tone begins after (seconds) answering an incoming call in the Fax/Tel Ready or 3.0 3.3 3.6 3.9...
Page 72 Unique Switch b:6 - Transmission Initial Switch Adjust Usage/Comments Setting Available *, # and space Determines if checking the * (asterisk), # (sharp) upon F-code SUB/SEP and space upon F-code SUB/SEP registration. registration 0: No 1: Yes Available *, # and space Determines if checking the * (asterisk), # (sharp) upon F-code communicating and space upon F-code communicating.
Page 73 Unique Switch b:8 - Transmission Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Transmission when disable to Determine the action when disable to detect first detect first NSF in feeder NSF in feeder transmission.
Page 74 Unique Switch c:1 - Reception Initial Switch Adjust Usage/Comments Setting T1 timer adjustment When the unit switches to fax by on-hook transfer, the unit will seize the telephone line and attempt to handshake. Switch 7 5 6 4 Settings 0 0 0 0 0 0 0 1 0 0 1 0 0 0 1 1...
Page 75 Unique Switch c:2 - Reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only JBIG reception Determines how documents from the remote fax are (Only for MFX-1700/1600) received. 0: No 1: Yes Receive the junk fax When the block junk fax feature was set to Mode 2 0: Yes...
Page 76 Unique Switch d:0 - Modem Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only 3429 baud symbol rate when If the error frame often occurs because of the communicating at V.34 symbol rate is too high, setting this switch to “1” (Only for MFX-1700/1600) mask that symbol rate and keep down the 0: No...
Page 77 Unique Switch d:2 - Modem Initial Switch Adjust Usage/Comments Setting V8 handshake in feeder Tx Determine if the handshaking will be done with V.8 (Only for MFX-1700/1600) recommendation in feeder transmission. 0: No 1: Yes Factory use only Factory use only Factory use only Factory use only Factory use only...
Page 78 Unique Switch d:5 Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only DTMF output level See table below. attenuation for second phone line (Only for MFX-1700/1600) Unique Switch d:5 … DTMF output level attenuation --- (Factory default is -5 dB for MFX-1700) Switch 3 Switch 2 Switch 1...
Page 79 When set to “0”, Hyper fine resolution (16 15.4 (Only for MFX-1700/1600) dot/mm) changes into Super fine resolution (8 0: No 15.4 dot/mm). 1: Yes Note: Initial setting for MFX-1300 is “0”. Unique Switch e:1 --- Factory use only 3-49...
Page 80 Unique Switch e:2 - Scanner Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Note: Initial setting for MFX-1700 is “0”. Continuous lighting of the Setting at “1”, the lamp continues to light when the lamp for CCD adjustment setting of Background Level.
Page 81 Unique Switch e:5 - Scanner Initial Switch Adjust Usage/Comments Setting Leading edge document Switch 7654 Settings margin adjustment (ADF) (Only for MFX-1700/1600) 0111 0.5929 mm Adjusts the leading edge margin from the mirror 0010 0.1694 mm carriage passes End Sensor 0001 0.0847 mm to the start of the scanning...
Page 82 Unique Switch e:7 - Scanner Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Right edge document margin Switch 5 4 3 2 1 0 Settings adjustment upon scanning 0 0 0 0 0 0 0 mm using FBS 0 0 0 0 0 1 1 mm 0 0 0 0 1 0...
Page 83 0 0 0 0 0 0 0 mm Initial setting scanning using FBS 0 0 0 0 0 1 1 mm (MFX-1300) 0 0 0 0 1 0 2 mm Adjusts the trailing edge 0 0 0 0 1 1 3 mm...
Page 84 Unique Switch f:0 - Printer Initial Switch Adjust Usage/Comments Setting Factory use only Smoothes the data scanned in each resolution mode. Factory use only Factory use only Factory use only Smoothing in H-Fine resolution in receive mode (Only for MFX-1700/1600) 0: No 1: Yes Smoothing in S-Fine...
Page 85 Unique Switch f:2 - Printer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only LED print head exposure Initial setting is “000000” and 28.65 sec. If you time adjustment for lists, test want to change the exposure time, set this switch patterns and PCL printing within the following range.
Page 86 Unique Switch f:6 - Printer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only LED print head exposure Initial setting is “000000” and 28.65 sec. If you time adjustment for copies want to change the exposure time, set this switch and receiving documents within the following range.
Page 87 Use numeric keypad on the Determines if using the numeric keypad on the fax using second phone control panel of the fax using the second phone. (Only for MFX-1300/1200) 0: No 1: Yes Manual transmit/receive Determines if transmitting or receiving manually using Start key after off-hook using Start key after off-hook of the second phone.
Page 88 Unique Switch g:8 g:9 --- Factory use only Unique Switch h:0 - Operation Initial Switch Adjust Usage/Comments Setting First Dialing symbol when When set to “0”, “ ” will appear first when pressing pressing Dialing Options key Dialing Options key. 0: “...
Page 89 Unique Switch h:2 - Operation Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Available to Copy department To turn the Copy Department Feature on, set to this feature bit to “1”. 0: No 1: Yes Print consumable order sheet If this switch is set to “1”, the machine will print the 0: No consumable order sheet automatically when the...
Page 90 Unique Switch h:3 - Operation Initial Switch Adjust Usage/Comments Setting Priority of consumable order When the drum cartridge has reached its design life, sheet printing or the toner cartridge is empty, the machine prints a consumable order sheet (see unique switch H:3). 1: Print immediately When this switch is set at “0”, the machine does not 0: Print after the current...
Page 91 Unique Switch i:7 - Miscellaneous Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Print “year” on Activity journal and TCR 0: No 1: Yes Print last 25-digit of remote Determines if printing the “...
Page 92 Unique Switch i:9 j:3 --- Factory use only Unique Switch j:4 - RS-232C . . . for RS-232C only Initial Switch Adjust Usage/Comments Setting Adjusts CI counter If the remote fax machine disconnects the phone line before the PC responses the CI signal, the fax regards that the PC is off and then it will receive from the next call.
Page 93: Printer Maintenance Mode
3.8 Printer maintenance mode In case of followings, use this mode. When replaced the Fuser unit or Transfer roller. When “Please Call Service” message appear in the LCD, access this mode to determine the cause of the “Please Call Service” error message. ! When you replace the Fuser unit or Transfer roller, you must set the count of replacement manually To access the printer maintenance modes:...
Page 94: Print Program Mode List
3. The kind of printer error will be displayed. If happens two or more troubles, the number of troubles is displayed on the right upper of the LCD. For example, when “Heater error” and “Drum Fuse Error” has occurred, the LCD shows 2. Service Call How many troubles Heater Error...
Page 95: Life Monitor
3.10.1 Life Monitor The life monitor displays the current software version, the total number of pages scanned, printed, and transmitted, the number of drums replaced and the total page count on the current drum. Note: The All RAM Clear setting does not clear the life monitor. To clear, see below. 1.
Page 96: Printer Test
3.10.2 Printer Test The Printer Test mode offers seven different test patterns as shown below. Pattern A Pattern B Pattern C Pattern D Pattern E Pattern F Pattern G 1. Press Program key, *, 9, , then press ENTER. Pattern 2.
Page 97: Feeder Test
3.10.3 Feeder test The feeder test discharges all documents in the automatic document feeder at a constant speed and displays the document total in the LCD. 1. Load test documents into the automatic document feeder. 2. Press Program key, *, 9, two times, then press ENTER.
Page 98: Print Machine Parameters, Memory Switch And Unique Switch Settings
3.11 Print Machine Parameters, Memory Switch and Unique Switch Settings This function instructs the unit to print a list of the machine parameter, memory switch and unique switch settings. The list shows the default and current settings for each. After printing, the unit returns to standby. 1.
Page 99: Lcd Test
3.12.3 LCD Test This mode displays two test patterns in LCD. 1. Press Program key, *, B(02). Then press One-touch C. LCD Test Pressing START, all dots turn on. Next pressing START, all dots turn off. Finally pressing START, the alphabetical characters are shown in the LCD. ABCDEFGHIJKLMNOPQRST UVWXYZabcdefghijklmn 2.
Page 100: Sram Check
Check area All DRAMs The DRAM on the Main PCB The 8MB Optional Memory PCB (MFX-1300/1200) The first 8MB DRAM on the 24MB Optional Memory PCB (MFX-1700/1600) The second 8MB DRAM on the 24MB Optional Memory PCB (MFX-1700/1600) The third 8MB DRAM on the 24MB Optional Memory PCB (MFX-1700/1600) Then press START.
Page 101: Rtc(Real Time Clock) Test
The machine starts checking and the result(OK/NG) will be shown in the display. For example, if the check area is “0” and one additional memory, you will see: DRAM Check OK:12 3. Press STOP to exit the test mode. 3.12.7 RTC(real time clock) Test This test mode is not applicable to field service of this machine.
Page 102: Line Tests
3.13 Line Tests This mode offers several internal tests and ability to monitor certain unit output functions. Included are relay tests, modem signal output monitoring, and DTMF output monitoring. 1. Press Program key, *, C(03) to enter the test mode. The tests are contained within three main menus.
Page 103: Tonal Signal Test
Press STOP to exit the relay test mode. 5. Press STOP again to return to standby mode. 3.13.2 Tonal Signal Test The tonal signal test permits the unit’s output tones to be monitored. Note: To monitor the tones, an external monitoring device must be connected to the telephone line jack. 1.
Page 104 12000 bps 19200 bps 14400 bps 21600 bps V.34 2400 baud 2400 bps 24000 bps 4800 bps 26400 bps 7200 bps 28800 bps 9600 bps 3200 baud 4800 bps 12000 bps 7200 bps 14400 bps 9600 bps 16800 bps 12000 bps 19200 bps 14400 bps 21600 bps...
Page 105 5. The black and white ratio of the 2400-14400 bps picture data output (using One-touch key A(01)-H(08)) can be changed by pressing the numeric key as shown in the following table. Numeric key White:Black pattern White 1 : Black 0 White 1 : Black 1 White 1 : Black 4 White 0 : Black 1...
Page 106: Dtmf Output Test
3.13.3 DTMF Output Test The DTMF output test permits the unit’s DTMF tones to be monitored. Note: To monitor the tones, an external monitoring device must be connected to the telephone line jack. 1. Press Program key, *, C (03). Board Number? 2.
Page 107: Mirror Carriage Transfer Mode
3.14 Mirror Carriage Transfer Mode Important: The fax machine is shipped with mirror carriage locking plate for protecting the machine’s mirror carriage during shipping. When installing the fax, loosen the screw which secures the mirror carriage locking plate, and then slide the plate. After unlocking the mirror carriage, secure the mirror carriage locking plate mounting screw.
Page 108: Consumable Order Sheet
3.15 Consumable order sheet When the drum cartridge is near end of its design life or the toner cartridge is near empty, the machine prints (or transmit) the consumable sheet. Date of the order sheet printout. Serial number Supplier’s name Date of the machine installed.
Page 109: Set Consumable Order Sheet
3.15.1 Set consumable order sheet 1. Clear the junk data, if necessary (see “Clear consumable order sheet,” next page). 2. Press Program, *, F(06). Set Order Sheet !/"/Enter 3. Press ENTER. the will show: Dealer Fax #: Enter the dealer’s fax number. The fax number can be up to 20 characters in length. The consumable order sheet will be sent to this fax number when “Transmit”...
Page 110 10. Press ENTER to save the customer’s code and continue. The LCD will show: CUST NAME ;Upper Enter the customer’s name. The customer’s name may be up to 30 characters in length. 11. Press ENTER to save the customer’s name and continue. The LCD will show: Address1 ;Upper Enter the customer’s address for the upper row.
Page 111: Print Consumable Order Sheet
3.15.2 Print consumable order sheet To check the customer’s information has been registered correctly, print the consumable order sheet. 1. Press Program key, *, F(06). Set Order Sheet / /Enter 2. Press Print Order Sheet / /Enter 3. Press ENTER to print the consumable order sheet. 3.15.3 Clear consumable order sheet The consumable order sheet keeps several items, these are not clear the all RAM clear function (Program key, *, 3).
Page 112: Clear Optional Data
3.18 Clear Optional Data This mode clears all data and all activity journals for optional RS-232C, Printer controller and second phone line. Note: Second phone line is available only for the MFX-1700/MFX-1600. 1. Press Program key, *, I (09). Option Data Initial Check Enter/Cancel 2.
Page 113: Life Monitor Maintenance
3.20 Life monitor maintenance When you replace the main control PCB, you should register the previous several counter values of the life monitor. 1. Before updating the software or replacing the main control PCB, you must write down the counter values of the life monitor.
Page 114: Quick Initial Settings (Only For Mfx-1700/Mfx-1300)
3.21 Quick Initial settings (Only for MFX-1700/MFX-1300) At installation of this machine, you should set some parameters according to the following procedures. You can do the following setting with continuously. 1. Initial settings 2. Consumable order sheet settings 3. Service report settings Note: Before starting the installation settings, clear the memory by pressing Program, *, 2, ENTER.
Page 115 1-8. The LCD now asks you to enter the fax number that is appeared on other fax machines’ displays or printouts. The fax industry term for this number is Subscriber ID. Your Fax Number 1-9. Use the numeric keypad to enter the fax number. The number may contain up to 20 characters (numbers and dashes).
Page 116 2-1. The LCD now shows the Consumable order sheet setting menu and Service report setting menu. Set Order Sheet Print Order Sheet Reset Order Sheet Set Send SvcReport Reset Send SvcReport " /Enter To set the consumable order sheet, proceed to step 3-1. To print the consumable order sheet, proceed to step 4-1.
Page 117 3-6. Press ENTER to save the setting and continue. The LCD will show: Dealer NAME;Upper Enter the dealer’s name. The name may be up to 30 characters in length. 3-7. Press ENTER to save the dealer’s name and continue. The LCD will show: CUST CODE ;Upper Enter the customer’s code.
Page 118 Print the consumable order sheet 4-1. To check the customer’s information has been registered correctly, print the consumable order sheet. Select “Print Order Sheet” using the cursor key in step 2-1, then press ENTER. After the machine prints the order sheet, it returns to standby mode. Print Order Sheet !/"/Enter Date of the order sheet printout.
Page 119 Clear the consumable order sheet settings 5-1. To clear the consumable order sheet, select “Reset Order Sheet” using the cursor key in step 2-1. Print Order Sheet #/$/Enter 5-2. Press ENTER. Reset Order Sheet Reset Order Sheet Yes -> Enter ->...
Page 120 Service report settings 6-1. Select “Set Send SvcReport” in step 2-1, and then press ENTER. The following display will appear. Send SvcReport #/$/Enter 6-2. Select “On” or “Off” to activate/inactivate the service report setting, then press ENTER. Note: When you selected “Off”, the machine will return to standby mode. 6-3.
Page 121 6-9. The LCD shows: Location 2 :Off #/$/Enter When set to “On”, the fax number entry screen will appear. Refer step 6-3 to 6-8 and set “Location 2”. Otherwise, skip to step 6-10. Location2 Fax Number 6-10. Press ENTER to save the setting. Then the machine will return to standby screen. Clear the Service report settings 7-1.
Page 122: Jp1, Jp2 Battery Backup
3.22 JP1, JP2 Battery Backup Jumper JP2 on the main control PCB is used for battery back-up of the DRAM. Any documents stored in DRAM. Removing JP2 will initialize the DRAM. If the power is turned off, the battery will provide up to 72 hours of back-up when fully charged with 8 MB.
Page 123: Section 4 Troubleshooting Procedures
Section4 Troubleshooting Procedures 4.1 Troubleshooting Outline Before troubleshooting a unit check the following: Is the power cord correctly connected to the machine? Is the telephone handset and the telephone line cord connected correctly? Is there paper in the paper cassette? Are all covers closed correctly? Before removing any portions of the machine or making any adjustments be sure the power cord is disconnected from the unit.
Page 124: Recording Paper Jam
4.2 Recording Paper Jam Symptom: Recording paper did not exit paper cassette properly or jam occurred in print area. Suggested corrective action: 1. Verify that the recording paper conforms to the type specified for use in the machine and that has not been damaged or exposed to moisture.
Page 125: Document Feeder Multi-Feeding Or Skew
4.4 Document Feeder Multi-feeding or Skew Symptom: Two or more pages of a multi-page document are fed at once. The document is fed on the skew. Slight skewing may sometimes occur. Suggested corrective action: 1. Verify that the original documents conform to the specifications designed for use in the machine and they are not damaged in any way.
Page 126: Cannot Transmit
4.8 Cannot transmit Symptom: The unit will not transmit Suggested corrective action: 1. Verify the telephone line cord is properly installed and plugged into the correct type of wall jack. 2. Check for dial tone at the unit and wall jack. If no dial tone is present at the unit, check the NCU PCB. 3.
Page 127: Clearing Jammed Paper
4.11 Clearing Jammed Paper If the original document jams 1. If an original document jams in the ADF while scanning the document into the memory for faxing or copying, the LCD will show: Document Jam ContStor Enter/Cancl If you do wish to continue the operation, press ENTER and proceed to step 2. To abort the operation, press CANCEL.
Page 128: To Remove The Document
To remove the document: 1. Open the scanner cover. 2. Lift the original document from the machine. Note: If you cannot remove the original document, open the inner cover as shown at right, then remove the document. 3. Gently close the scanner cover, making sure both sides are snapped down securely. Note: If the original document has become wrinkled or torn, do not re-send it.
Page 129: If A Printout Jams Inside Your Machine
If a printout jams inside your machine To clear a printout jammed inside your machine: Important: Gently close the top cover so that you don’t catch your hands, possibly injuring them. 1. Open the top cover. 2. Open the printer cover. 3.
Page 130 4. Remove the jammed paper. Important: The fuser unit becomes very hot. Do not touch the fuser unit when you are removing a paper jam. Note: Avoid getting “unfixed” toner on your hands and clothes. Open the side cover. Pulling up the jam release lever to remove the jammed paper. 5.
Page 131: The Image Quality Problems
4.12. The Image Quality Problems The following provides guidelines for troubleshooting the printer engine and actions to be taken. Before removing any portions of the machine or making any internal adjustments, be sure power to the unit is OFF. Suggested corrective actions should be performed in order as listed. Most conditions can be corrected by performing routine preventative maintenance steps.
Page 132: Printout Too Light
4.12.3 Printout too light Symptom: Printed image is faint or does not print solid. ABCDE Poor development Remove the toner cartridge and shake it a few times to redistribute the toner ABCDE inside. If the problem persists, replace the toner cartridge. Replace the High Voltage Unit.
Page 133: Uneven Print Density
4.12.6 Uneven print density Symptom: Image graduates from dark to light across page. Poor development Remove the toner cartridge and shake it a few times to redistribute the toner inside. If the problem persists, replace the toner cartridge. Replace the High Voltage Unit. Clean the LED print head.
Page 134: White (Black) Line
4.12.8 White (Black) Line Symptom: White or black strip appears vertically through image. Poor development ABCDE Replace the Toner Cartridge. Defective Drum ABCDE Replace the Drum Cartridge. ABCDE Improper charging Replace the Drum Cartridge. ABCDE Improper fusing ABCDE Replace the Fusing Unit. Poor image transfer Replace the Image Transfer Unit.
Page 135: Lcd Error Messages
4.13 LCD Error Messages Your fax machine’s LCD messages can help you spot problems. LCD error messages (Alphabetic list) What you see on the LCD What it means/What to do All Commands In Use Your fax machine has all of its 99 possible delayed commands (automatic redialing counts as one) stored in memory and cannot accept another.
Page 136 What you see on the LCD What it means/What to do Document Stored You tried to erase a batch box which contains at least one document. Erase the document(s), then try again. Drum Near End Your drum will need to be replaced soon. Enter No.
Page 137 What you see on the LCD What it means/What to do Memory Overflow During transmission (or copying), you tried to enter more pages into Start Or Cancel memory than your fax could store. Press START to tell your fax to keep as many pages in memory as possible, or press CANCEL to delete from memory all pages stored during this operation (but not previous operations).
Page 138 What you see on the LCD What it means/What to do Open Top Cover The paper is jammed in your fax machine. Please Remove Paper Open the cover indicated on the LCD, and remove the jammed paper Open 1st Side Cover carefully.
Page 139 What you see on the LCD What it means/What to do Sub-address In Use You tried to enter a sub-address identical to one already being used in another F-Code box. Enter a different sub-address. TONER ALMOST EMPTY Your machine is almost out of toner. About 50 more sheets can be printed. 50 PRINTS REMAIN TONER EMPTY Your toner cartridge is empty.
Page 140: Error Codes
4.14 Error Codes If an error occurs during a communication, a check message will be printed. The following provides an explanation of the information found on check messages. A possible solution to the problem The date and time of the attempted communication The sending location (if the remote fax has a Location ID) The number of pages which got through before the error terminated the call The error code...
Page 141: Transmission Errors
R.4.4 The receiving fax machine has reached its memory capacity. R.5.1 DCN was received instead of RR during ECM communication. R.5.2 Line noise or other problems prevented ECM reception. R.8.4 A compatibility error occurred. R.8.10 Line noise or other problems prevented line probing. R.8.11 The fax machine timed out while waiting for the retrain signal.
Page 142: Communication Error Messages
Communication Error Messages The error messages on Check Message printouts indicate the following: Here’s a brief summary: Error Message Possible Meanings Check condition of remote fax. Remote machine malfunctioned No handshake signals from remote machine Wrong phone number reached Repeat transmission. Poor phone line conditions prevented communication No handshake signals from remote machine...
Page 143: Service Call Error
4.15 Service Call Error When certain machine problems occur these message will appear in the LCD. 4.15.1 Call For Service Symptom: “Call For Service” is in the LCD. Suggested corrective action: 1. Verify the lamp turns on when the book cover open and close. 2.
Page 144 The errors messages and an explanation of each are outlined below. Heater Error Symptom: fuser heater malfunction. Suggested corrective action: 1. Check the connectors from the power supply to the main control PCB and to the fuser unit. 2. Check the heater lamp. If it comes on, see step 3; if it does not, see step 5. 3.
Page 145 RX Motor Error Symptom: RX motor malfunction Suggested corrective action: 1. Verify the RX motor rotates when the power is on. 2. Check the connection between RX motor and the Connect Printer PCB (P1308). (See page 2-1.) 3. Replace the RX motor if it doesn’t rotate. 4.
Page 146: Lcd Failure
4.16 LCD Failure Symptom: No display in the LCD. Suggested corrective action: 1. Verify that the power cord is correctly connected and the power switch is ON. 2. Check for a blown fuse or open circuit on the unit’s internal power supply. 3.
Page 147: Cleaning The Unit
4.18 Cleaning the Unit Use a mild cleaning solution on a lint-free cloth to wipe the machine’s cover, handset and paper cassette tray. Never spray cleaner directly onto the fax machine as the spray could damage components inside the fax. Curing frequent jams in the ADF If you’re having trouble with getting your original documents to feed properly, try this procedure: 1.
Page 148: Cleaning The Fbs Glass, Contact Glass And White Pad
Cleaning the FBS glass, Contact glass and white pad 1. Open the platen cover. 2. Get a soft, lint-free cloth and moisten it with isopropyl alcohol. Important: Make sure the cloth doesn’t have any rough areas. Otherwise, it could scratch the glass surface of the FBS.
Page 149 Section5 Maintenance & Adjustment 5.1 MAINTENANCE SCHEDULE....................... 5-2 5.2 RE/DISASSEMBLE ..........................5-3 5.2.1 Covers............................5-5 5.2.2 PCBs ............................5-13 5.2.3 Sensors ............................5-24 5.2.4 Scanning section......................... 5-25 5.2.5 Printer section ..........................5-37 5.3 ADJUSTMENT ........................... 5-49 5.3.1 Adjustment of Retard roller pressure ..................5-49...
Page 150: Maintenance Schedule
Page 5-40 Note: “ ” means to clean the mechanism when a paper take-up or transport failure occurs. Note: ** Drum cartridge - 20,000 for MFX-1700/MFX-1300, 16,000 for MFX-1600/MFX-1200. Note: *** Toner cartridge - 16,000 for MFX-1700/MFX-1300, 11,500 for MFX-1600/MFX-1200.
Page 151: Re/Disassemble
5.2 Re/Disassemble Before disassembling, disconnect the power cord and line cord. 5.2.1 COVERS ............................5-5 FRONT COVER ............................. 5-6 REAR COVER ............................5-6 TOP FRONT COVER / TOP RIGHT COVER / TOP LEFT COVER ............5-7 TOP REAR COVER ..........................5-7 HARNESS HOLDER..........................
Page 152 ADF PERMIT SENSOR (APS)......................5-29 FEED ROLLER B..........................5-30 EXIT ROLLER............................5-31 HOME SENSOR / END SENSOR ....................... 5-33 FBS MOTOR............................5-33 SCANNER ASSEMBLY ........................5-34 KNOB ..............................5-36 5.2.5 PRINTER SECTION........................5-37 COVER SWITCH ..........................5-37 CASOP..............................5-37 SOLENOID............................5-38 RX MOTOR............................
Page 153: Covers
5.2.1 Covers Tx side cover F Platen cover Bypass tray One-touch cover Right cover Panel cover Jam access cover Front cover Cover opener Harness holder Top rear cover Top left cover Contact glass Top right cover Top front cover Pane Tx side cover R Tx cover Rx exit cover...
Page 154: Front Cover
FRONT COVER 1. Open the top cover. 2. Remove the two front cover mounting screw. 3. Remove the FRONT COVER. REAR COVER 1. Open the top cover. 2. Remove the five rear cover mounting screws. 3. Disconnect the speaker connector and remove the REAR COVER.
Page 155 TOP FRONT COVER / TOP RIGHT COVER / TOP LEFT COVER 1. Open the platen cover. 2. Remove the screw covers. 3. Remove the three top front cover mounting screws, and then remove the TOP FRONT COVER. 4. Remove the two top right cover mounting screws, and then remove the TOP RIGHT COVER. 5.
Page 156: Tx Cover
TX COVER 1. Open the scanner cover. 2. Remove the four Tx cover mounting screws. 3. Remove the TX COVER. Tx cover TX SIDE COVER F 1. Open the platen cover. 2. Remove the Tx side cover F mounting screw. 3.
Page 157 TX SIDE COVER R 1. Open the platen cover. 2. Remove the three Tx side cover R mounting screws. 3. Remove the TX SIDE COVER R. Tx side cover R EXIT TRAY 1. Open the cassette. 2. Remove the three exit tray mounting screws. 3.
Page 158 OPTION COVER A 1. Remove the option cover A mounting screw. 2. Remove the OPTION COVER A. Option cover A RX EXIT COVER 1. Remove the EXIT TRAY. 2. Remove the TOP LEFT COVER. 3. Remove the OPTION COVER A. 4.
Page 159: Right Cover
RIGHT COVER 1. Remove the FRONT COVER. 2. Remove the REAR COVER. 3. Remove the two right cover mounting screws. 4. Slide the line cover and disconnect the harnesses of the TOS sensor and the HPES sensor. 5. Then remove the RIGHT COVER. Right cover Line cover COVER OPENER...
Page 160 PANEL COVER Perform the procedure of step 1 through 2 in “PANEL A, B, C and LCD,” page 5-18. PLATEN COVER Perform the procedure of step 1 through 5 in “CONNECT SCANNER PCB,” page 5-19. BOTTOM CORNER COVER Perform the procedure of step 1 through 2 in “CONNECT SCANNER PCB,” page 5-19. BYPASS TRAY Refer to page 5-48.
Page 161: Pcbs
5.2.2 PCBs CCD PCB Connect ADF PCB Inverter PCB Connect scanner PCB Battery PCB Main control PCB Panel B PCB Connect printer PCB Panel A PCB Panel C PCB HVPS 5-13...
Page 162: Shield Plate
MAIN CONTROL PCB Note: Before changing the main control PCB, back up the user data (such as one-touch dial numbers). Confirm the JP1 and JP2 on the main control PCB are set to ON. 1. Remove the rear cover. 2. Remove four shield plate mounting screws. 3.
Page 163: Ncu Pcb
NCU PCB 1. Remove the EXIT TRAY. 2. Remove the two NCU PCB mounting screws and F.G. wire mounting screws. 3. Disconnect all connectors on the NCU PCB. 4. Remove the NCU PCB. NCU PCB MODULAR PCB 1. Remove the REAR COVER. 2.
Page 164 POWER SUPPLY UNIT (PSU) 1. Remove the REAR COVER. 2. Remove two fan motor mounting screws, and then remove the FAN MOTOR. 3. Remove the duct mounting screw, and then remove the DUCT. Duct Fan motor 4. Disconnect two connectors on the PSU. 5.
Page 165 HIGH VOLTAGE POWER SUPPLY (HVPS) 1. Open the top cover. 2. Remove the FRONT COVER. 3. Disconnect the connector on the HVPS and remove five HVPS mounting screws, then remove the HVPS. High voltage power supply CONNECT PRINTER PCB 1. Remove the REAR COVER. 2.
Page 166 PANEL A, B, C and LCD 1. Remove the TOP FRONT COVER. 2. Remove three panel cover mounting screws, and then remove the PANEL COVER. Panel cover 3. Disconnect two connectors between PANEL A and B, PANEL B and C. 4.
Page 167: Bottom Corner Cover
7. Remove two LCD support mounting screws, and then remove the LCD. LCD support LCD spacer CONNECT SCANNER PCB 1. Remove the TOP FRONT COVER, THE TOP RIGHT COVER and the TOP LEFT COVER. 2. Remove the bottom corner cover mounting screw, and then remove the BOTTOM CORNER COVER. 3.
Page 168 4. Open the top cover and remove the Hinge screw as shown. Hinge screw 4. Remove the harness holder mounting screw, and then remove the HARNESS HOLDER. 5. Remove the PLATEN COVER assembly. Platen cover assembly Harness holder 6. Remove two screw covers. Then remove four top rear cover mounting screws, and then remove the TOP REAR COVER.
Page 169: Battery Pcb
7. Disconnect all connectors on the connect scanner PCB, and then remove the CONNECT SCANNER PCB. Connect scanner PCB BATTERY PCB 1. Perform the procedure of step1 through 6 in “CONNECT SCANNER PCB,” page 5-19. 2. Disconnect the connector on the BATTERY PCB and remove the BATTERY PCB mounting screw, then remove the BATTERY PCB.
Page 170: Inverter Pcb
INVERTER PCB 1. Remove the TOP FRONT COVER and the TOP RIGHT COVER. 2. Remove the FBS glass. 3. Remove two LENS COVER mounting screws, and then remove the LENS COVER. 4. Disconnect two connectors on the INVERTER PCB and remove two INVERTER PCB mounting screws, then remove the INVERTER PCB.
Page 171: Connect Adf Pcb
CONNECT ADF PCB 1. Remove the TX SIDE COVER R. 2. Disconnect all connectors on the CONNECT ADF PCB. 3. Remove the ground wire. 4. Remove two CONNECT ADF PCB mounting screws, and then remove the CONNECT ADF PCB. Ground wire Connect ADF PCB 5-23...
Page 172: Sensors
5.2.3 Sensors TXIL COVER SW DRUM SW HOME HPES CASOP JCOP TXIL Refer to “TXIL(ADF), DS1/DS2,” page 5-26. Refer to “TOS,” page 5-39. HOME Refer to “HOME sensor / END sensor,” Refer to “PDS/Thermistor,” page 5-42. page 5-33. Refer to “PES,” page 5-43. Refer to “HOME sensor / END sensor,”...
Page 173: Scanning Section
5.2.4 Scanning section GEAR 16/36 SEPARATOR GEAR 22 TENSION PULLEY IDLER GEAE 48 PULLEY 50/17 PULLEY 50/17 GEAR 26/30 EXIT GEAR 24 TENSION PULLEY PULLEY 17 BELT INSTALLATION OF ADF SECTION FBS Motor BELT INSTALLATION OF FBS SECTION 5-25...
Page 174 TXIL (ADF) / DS1 / DS2 1. Remove the TX COVER. 2. Remove the sensor you want to remove. TXIL(ADF) SEPARATOR ROLLER ASSEMBLY 1. Remove the TX COVER. 2. Remove the E-ring, and then remove the separator gear 22. 3. Remove two E-rings, and then remove the SEPARATOR ROLLER Assembly. Separator gear 22 Separator roller assembly.
Page 175 RETARD ROLLER / TORQUE LIMITER 1. Open the Scanner Cover. 2. Remove the RETARD COVER. 3. Remove the RETARD ROLLER Assembly. Retard cover Retard roller assembly 4. Remove two E-rings, and then remove the TORQUE LIMITER with the bracket. Torque limiter 5-27...
Page 176: Adf Motor
ADF MOTOR 1. Remove the TX SIDE COVER R. 2. Remove SPRING C, then remove seven motor bracket mounting screws. 3. Remove the MOTOR BRACKET and ADF MOTOR. Motor bracket Spring C Pulley 50/17 G26 FEED ROLLER A 1. Remove the TOP SIDE COVER R and F. 2.
Page 177: Adf Permit Sensor (Aps)
7. Remove the RETARD COVER, RETARD ROLLER assembly and TORQUE LIMITOR. 8. Remove the FEED ROLLER A from the INNER GUIDE A assembly. Inner guide A assembly Feed roller A ADF PERMIT SENSOR (APS) 1. Remove the TX SIDE COVER F and R. 2.
Page 178: Feed Roller B
4. Remove two INNER GUIDE B mounting screws, and then remove the INNER GUIDE B. 5. Release three tabs, and then remove the APS. Inner guide B FEED ROLLER B 1. Remove the TX SIDE COVER R and F. 2. Remove the ADF MOTOR. 3.
Page 179: Exit Roller
EXIT ROLLER 1. Remove the TX SIDE COVER R. 2. Remove two E-rings, and then remove the EXIT GEAR 24 and the Bearings. Exit gear 24 3. Open the Platen Cover. Remove two PLATEN SHEET mounting screws, and then remove the PLATEN SHEET as shown.
Page 180 4. Remove five PLATEN STAY B mounting screws, and then remove the PLATEN STAY B. Platen stay B 5. Remove two PRESS SPRING D. 6. Remove the EXIT ROLLER. Exit roller 5-32...
Page 181: Home Sensor / End Sensor
HOME SENSOR / END SENSOR 1. Remove the TOP FRONT COVER, THE TOP RIGHT COVER and the TOP LEFT COVER. 2. Remove the PANE and the CONTACT GLASS. 3. Remove the HARNESS COVER C mounting screw, and then remove the HARNESS COVER C. 4.
Page 182: Scanner Assembly
7. Loosen the REAR ANGLE mounting screw. Remove three FBS MOTOR BRACKET mounting screws. Remove the BELT. Remove the FBS MOTOR with the bracket. Rear angle FBS motor brackect FBS Motor SCANNER ASSEMBLY 1. Remove the TOP FRONT COVER, THE TOP RIGHT COVER and the TOP LEFT COVER. 2.
Page 183 6. Remove the BELT RETAINER mounting screw. 7. Remove two LENS COVER mounting screws, and then remove the Flat Cable from the CCD PCB. Lens cover Belt retainer CCD PCB Flat cable 8. Slide out the GUIDE ROD as shown below. Then remove the SCANNER ASSEMBLY. Guide rod Scanner assembly 5-35...
Page 184: Knob
KNOB 1. Open the TOP COVER. 2. Remove the SPRING. 3. Remove the small screw with a precision screwdriver. 4. Pull out the KNOB. Knob Spring 5-36...
Page 185: Printer Section
5.2.5 Printer section COVER SWITCH 1. Remove the REAR COVER. 2. Remove the CONNECT PRINTER PCB. 3. Remove two COVER SWITCH mounting screws, and then remove the COVER SWITCH. Cover switch CASOP 1. Remove the REAR COVER. 2. Remove the CONNECT PRINTER PCB. 3.
Page 186: Solenoid
SOLENOID 1. Remove the REAR COVER. 2. Remove the CONNECT PRINTER PCB. 3. Remove the SOLENOID mounting screw, and then remove the SOLENOID. Solenoid RX MOTOR 1. Remove the REAR COVER. 2. Remove the CONNECT PRINTER PCB. 3. Remove the PSU. 4.
Page 187: Drive Gear Assembly
DRIVE GEAR ASSEMBLY 1. Perform the procedure of step 1 through 3 in “RX MOTOR,” page 5-38. 2. Remove the SOLENOID. 3. Remove the four DRIVE GEAR Assembly mounting screws, then remove the DRIVE GEAR Assembly. Drive gear assembly 1. Open the TOP COVER. 2.
Page 188: Pick Up Roller Mp
PICK UP ROLLER MP 1. Remove the FRONT COVER, the REAR COVER and the RIGHT COVER. 2. Remove the bearing, and then remove the PICK UP ROLLER MP. Pick up roller MP HPES 1. Remove the FRONT COVER, the REAR COVER and the RIGHT COVER. 2.
Page 189: Image Transfer Roller
IMAGE TRANSFER ROLLER 1. Remove the Toner Cartridge and the Drum Cartridge. 2. Remove the IMAGE TRANSFER ROLLER with TRANSFER BRACKET using the precision screwdriver as shown. Image transfer roller FIXING UNIT 1. Remove the toner cartridge and the drum cartridge. 2.
Page 190: Pds / Thermistor
PDS / Thermistor 1. Remove the FIXING UNIT. 2. Remove the FIXING UNIT COVER, and then remove the PDS or the thermistor. Fxing unit cover Themistor EXIT ROLLER P 1. Remove the FIXING UNIT. 2. Disassemble the FIXING UNIT to remove the EXIT ROLLER P. Note: Do not bend the PLATE SPRING at removing or attaching the EXIT ROLLER P.
Page 191: Pes
1. Pull out the cassette completely. 2. Remove the PES mounting screw under the cassette, and then remove the PES. Disconnect the connector. PAPER PICK UP ROLLER 1. Pull out the cassette completely. 2. Pull out the pick up roller. Paper pick up roller 5-43...
Page 192: Feed Roller Bp
FEED ROLLER BP 1. Remove the FRONT COVER, the REAR COVER and the RIGHT COVER. 2. Remove four MP bracket mounting screws, and then remove the MP BRACKET. 3. Remove the Feed B Bearing, and then slide out the FEED ROLLER BP. MP bracket Feed roller BP 5-44...
Page 193: Feed Roller Ap
FEED ROLLER AP 1. Remove the REAR COVER and FRONT COVER. 2. Remove the POWER SUPPLY UNIT. 3. Remove the CONNECT PRINTER PCB. 4. Remove the DRIVE GEAR ASSEMBLY. 5. Remove the HVPS. 6. Remove the MAIN FRAME mounting screws. Main frame 7.
Page 194: Pss
1. Remove the toner cartridge and the dram cartridge. 2. Remove the screw, and then remove the PRESS SPRING B. Remove the RELEASE LEVER and the PRESS ROLLER BP. 3. Remove the PSS COVER and remove the screw. Pull out the PSS and disconnect the connector. Release lever Press spring B Press roller BP...
Page 195: Led Print Head
LED PRINT HEAD 1. Open the printer cover. 2. Remove the E-rings on the both side and pull out the LED print head. Disconnect two connectors. LED print head JCOP 1. Open the Side cover. 2. Disconnect the connector of the JCOP 3.
Page 196: Bypass Tray
BYPASS TRAY 1. Open the Side cover. 2. To remove the BYPASS TRAY, release the tab at the front side of the BYPASS TRAY first, then release the other. Bypass tray 5-48...
Page 197: Adjustment
5.3 Adjustment 5.3.1 Adjustment of Retard roller pressure When incorrect document transportation or document separation occurs even if the rollers are not worn or dirty, adjust the Retard roller pressure. Insert the precision screwdriver into the hole of the Inner guide A as illustration. Then turn the separation pressure adjustment screw with referring the following table.
Page 198 5-50...
Page 199: Section 6 Options
Section 6 Options 6.1 Memory Upgrade An optional 8 MB document memory upgrade is available for the MFX-1300/MFX-1200. An optional 8 MB or 24 MB document memory upgrade is available for the MFX-1700/MFX-1600. Packaging contents: (1) Memory PCB......1 (2) Spacer........1 Installation 1.
Page 200 Approx. 650 pages 8 MB + 8MB Approx. 650 pages plus 680 pages 8 MB + 24 MB Approx. 650 pages plus 2040 pages (MFX-1700/1600 only) Note: Using the ITU-T Test Document 1 to a Muratec fax machine with normal resolution.
Page 201: Attaching An Optional Handset
6.2 Attaching an optional handset Packaging contents: (1) Telephone handset (with curl cord) ....1 (2) Handset holder..........1 (3) Cord holder .............1 (4) Screw ..............2 Installation 1. Turn the fax machine off and remove the power cord and telephone line cord. 2.
Page 202: Rs-232C Interface
6.3 RS-232C interface Packaging contents: (1) RS-232C PCB..........1 (2) Connector PCB ..........1 (3) Bracket............1 (4) Connection cable ..........1 (5) One screw............1 (6) Ferrite core............1 (7) Operating instructions ........1 Installation 1. Turn the fax machine off. 2. Remove two screws on the RS-232C PCB, and then attach the bracket to the RS-232C PCB with them. Join the RS-232C PCB and the Connector PCB as shown below: Note: The bracket may have been attached to the RS-232C PCB.
Page 203 5. Open the top cover. 6. Remove five mounting screws holding the rear cover in place. Then remove the rear cover. 7. Remove the shield plate. 8. Connect the RS-232C PCB assembly to the Main control PCB with the connection cable as shown below: (Connect the cable to the P14D connector on the main PCB.) 9.
Page 204: Rs-232C Interface Cable
RS-232C interface cable The RS-232C port on your newly installed RS-232C interface has a DB-25 (standard 25-pin serial) female receptacle which accepts a male DB-25 cable plug. Your computer’s port may have either a DB-25 or DB- 9 (9-pin) receptacle. If necessary, see the chart below for detailed information on the pin assignment for your fax machine’s RS232C port.
Page 205: Page Counter
6.3 Page Counter The mechanical counter shows the total number of pages the machine prints. Note: This device counts up to 999,999 pages. If more pages are printed, the counter resets to zero and begins counting the new pages from that point. Packaging contents: (1) Mechanical Counter ......1 (2) Connection harness ......1...
Page 206: Only For Mfx-1700/Mfx-1600)
6.4 AL-200 (only for MFX-1700/MFX-1600) Packaging contents: (1) Second Phone Line Module — Includes the NCU and Modem PCBs....1 (2) Screws ........................ 4 (3) Connection cable ....................1 (4) Telephone line cord .................... 1 (5) Second Phone Line Module operating instructions..........1 Installation Note: Turn off the fax machine before proceeding.
Page 207 5. Remove the ground wire mounting screw on the Second phone line module. Then remove the ground wire. Note: Keep the ground wire to re-attach it in step 13. 6. Remove two NCU PCB mounting screws and release two tabs as shown. Then remove the NCU PCB from the bottom chassis of the second phone line module.
Page 208 9. Re-attach the NCU PCB and the Modem PCB to the bottom chassis using two screws and six tabs. 10. Use the screws to re-attach the four angle plates to the bottom chassis. 11. Plug the connection cable into the P14A connector on the Main control PCB. Remove the mounting screw on the lower left of the shield plate.
Page 209 14. Re-attach two ground wire to the Second phone line module’s bottom chassis using the screw. Plug the connection cable into the P1(IN) connector on the Second phone line module’s Modem PCB. 15. Use the four screws to re-attach the second phone line module cover. 16.
Page 210: Packaging Contents
6.5 OP-100/NP-200 Packaging contents: Here’s what should be in the OP-100 package: 1. Printer Control PCB........................1 2. Printer PCB Bracket ........................1 3. Operating instructions ........................1 4. Ferrite core ........................... 1 5. Screws............................3 6. Connection cable A with Ferrite core ................... 1 7.
Page 211: Attaching The Op-100 (And Np-200)
Attaching the OP-100 (and NP-200) Note: Make sure to turn off the fax machine before proceeding the following steps. 1. Attach the BRACKET to the PRINTER CONTROL PCB using two screws. Note: The bracket may have been attached to the PRINTER CONTROLLER PCB. Note: The OP-100 can attach the DIMM on the board for memory upgrade.
Page 212 2. Remove the REAR COVER and OPTION COVER A. 3. Remove the SHIELD PLATE. 4. Remove the CABLE CAP from the CONNECTION CABLE A. Then connect the CONNECTION CABLE A to the CON2 connector on the PRINTER CONTROL PCB. 5. Connect the CONNECTION CABLE B to the CON1 connector on the PRINTER CONTROL PCB. 6.
Page 213 9. Insert the PRINTER CONTROL PCB (and NIC PCB) completely and then secure it using a screw. 10. Re-attach the SHIELD PLATE. 11. Re-attach the REAR COVER. 12. Cut out the rectangular connector space for OP-100 on the OPTION COVER A. Then attach the OPTION COVER A.
Page 214: Installing The Printer Driver
14. Snap the plug’s wire clips onto the printer cable. 15. Connect the other end of the printer cable to the computer’s parallel port. 16. If using the NP-200, connect the printer to the network by using the network cable. EtherNet port Network cable (10/100Base-T twist pair cable)
Page 215: Attaching The 2-Bin Tray
6.6 Attaching the 2-Bin tray Packaging contents: (1) 2-Bin unit (with connection cable) ............... 1 (2) Screws ........................ 4 (3) Paper tray for the 2-Bin unit ................1 Installation 1. Remove the REAR COVER. 2. Remove the TOP LEFT COVER. 3.
Page 216 10. And then secure the 2-Bin tray using the four screws. 11. Re-attach the PCB SHIELD. 12. Re-attach the RX EXIT COVER A. RX exit cover A 13 Re-attach the EXIT TRAY, TOP LEFT COVER, OPTION COVER A, PCB SHIELD and REAR COVER.
Page 217: Top Front Cover / Top Right Cover / Top Left Cover
<References> REAR COVER 1. Open the top cover. 2. Remove the five rear cover mounting screws. 3. Disconnect the speaker connector and remove the REAR COVER. TOP FRONT COVER / TOP RIGHT COVER / TOP LEFT COVER 1. Open the platen cover. 2.
Page 218: Exit Tray
OPTION COVER A 1. Remove the option cover A mounting screw. 2. Remove the OPTION COVER A. Option cover A EXIT TRAY 1. Open the cassette. 2. Remove the three exit tray mounting screws. 3. Remove the EXIT TRAY. Exit tray 6-20...
Page 219: Rx Exit Cover
RX EXIT COVER 1. Remove the EXIT TRAY. 2. Remove the TOP LEFT COVER. 3. Remove the OPTION COVER A. 4. Remove the Rx exit cover mounting screw, and then remove the RX EXIT COVER. Rx exit cover 5. Separate the RX EXIT COVER A FROM B. Rx exit cover B Rx exit cover A 6-21...
Page 220: Second Paper Cassette
6.7 Second paper cassette Packaging contents: (1) Second cassette (2) Two screws Installation 1. Turn off your fax machine. 2. Remove six mounting screws holding the rear cover of the second cassette in place. Then remove the rear cover of the second cassette. 3.
Page 221 5. Release the tab of the harness door under the machine, and then remove the harness door. 6. Put the machine on the second cassette. 7. Pass the harness and the ground wire of the second cassette through the harness door. Connect the harness to the connector (P17) on the Main control PCB.
Page 222 9. Re-attach the rear cover of the machine using three mounting screws except two screws at the rear side. Note: Do not forget to connect the speaker connector when attaching the rear cover of the machine. 10 Re-attach the rear cover of the second cassette using two screws (3 10 mm) included in the option cassette box and six mounting screws (3 8 mm) as shown in the illustration.
Page 223: Setting Of The Paper Size
Setting of the Paper Size Default setting: USA version: Letter, Other version: A4 When you install the second cassette, you must set the paper size for it. 1 Press Program key, B, 1, 0, 1, ENTER. The LCD shows: 1st Cassette 1st Cassette :Ltr / /Enter...
Page 224: Packaging Contents
6.8 OfficeBridge Online (OB-100) For MFX-1700/MFX-1300 Only Packaging contents: (1) Module Cover...................... 1 (2) Module Panel ...................... 1 (3) Module Box ......................1 (4) OfficeBridge Online board................... 1 (5) DC cable for AC adapter..................1 (6) AC adapter......................1 (7) Connection cable (with ferrite core) ..............1 (8) F.G.
Page 225 3. Remove the. Remove the Access cover from the Rear cover. You will pass the connection cable and ground wire through this hole. Note: Keep the screw to attach the bottom chassis in step 6. Access cover 4. Remove insulation film. 5.
Page 226 6.Attacht the module box. Use the four screws included in package and the one you removed in step3, and attach the module box. Reattach the insulation film. 7. Attach the board and panel. Use the screw(gold) to attach board. Use the screw(silver) to attach the panel. 6-28...
Page 227 8. Attach the angle plates. Use the screw(silver) to attach the angle plates. 9. Plug the cable and wire. Plug the Connection cable into the P14A connector on the Main control PCB. Remove the mounting screw on the lower left of the Shield plate. Then attach the ground wire. 6-29...
Page 228 10.Attach the Rear cover Pass the connection cable and the ground wire though the hole of the Rear cover. Connect the speaker connector, and re-attach the rear cover using five screws. 11.Attach the cable and wire Use the screw(gold) to attach the ground wire to the module box. Plug the connection cable into P1(IN) connector on the OfficeBridge Online board.
Page 229 12.Attach the module cover. Use the screw(silver) to attach the cover. 13.Attach the ferrite core. 14.Plug the cable. 6-31...
Page 230 15.Attach the labels. Copy/Fax/Scan label Soft key label ADDRESS/ID ENTRY ADDRESS/ID ENTRY OfficeBridge sticker 6-32...
Page 231: Initialize The Officebridge Online
Initialize the OfficeBridge Online When you installed the OfficeBridge Online, initialize it. Warning: This function clears all information and received documents registered in the OfficeBridge Online memory. When you done the following procedure, you may setup the OfficeBridge Online all over again. 1 Press Program key, *, one-touch key 24.
Page 232 6-34...

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Muratec MFX-1300 Field Engineering Manual

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Section 1 General Description

Section 2 Machine Composition

Section 4 Troubleshooting Procedures

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