Troubleshooting; Maintenance; Problems Faxing Or Printing - Muratec F-68P User Manual

Troubleshooting

Maintenance

PAPER JAM
Received faxes or copies are not ejected.
CHECK PAPER
CHECK DOCUMENT
SERVICE
LOW TONER !

Problems faxing or printing

Cannot send a fax.
Cannot receive a fax.
You or the recipient has received a blank sheet.
Your document has been sent without an error
message, but has not been printed out on the
recipient's machine.
The documents you send are arriving
with loss of quality.
Received faxes and copies are too light.
There are white lines on the printout.
There are black lines on the printout.
Open the cover and take the toner out of the machine. Pull the lever towards
you. Carefully remove the paper without tearing it.
Important: When you open the cover, the display shows " NEW TONER?
(Y/N)". DO NOT choose "Y" for this resets the page counter
inside the machine counting for the spend of toner.
Take out the paper cassette and remove the paper. Fan it and straighten it on a
smooth surface and replace it.
Press STOP. The document will be ejected. If not, pull it gently out of the
machine.
Disconnect the machine from the mains and plug it back in. If the display still
says SERVICE please contact customer services.
The toner is almost gone. Replace a new toner cartridge.
In some conditions, the toner may run out before this massage appears on the
display. When the received faxes and copies are too light, replace the toner
cartridge.
Check that the recipient's machine is working.
Check whether the display shows an error message.
Lift the handset to check whether you are getting dial tone.
If not, check the telephone connection.
Check that you have selected the FAX, AUT or TAM mode.
Lift the handset to check whether you are getting dial tone.
If not, check the telephone connection.
The sender has faxed the back of the document.
Check the machine by making a copy of the document.
If the copy is OK the recipient's fax machine may be faulty.
Ask the recipient if their machine is working.
Check the document or increase the resolution. Reduce the transmission
speed. Check the machine by making a copy of the document.
If the copy is OK the recipient's fax machine may be faulty.
Make a copy of any document. If the copy is OK there is a problem with
sender's fax machine. Inform the sender.
If the copy is also too light the toner is almost all gone.
Shake the cartridge a few times. If the toner cartridge is empty, replace it.
You can obtain toner from specialist retailers.
Only use Muratec original TS68A toner cartridges.
Clean the toner drum with a soft cloth.
The toner cartridge is damaged and must be replaced. Only use Muratec origi-
nal TS68A toner cartridge.
6.1