Troubleshooting; The Machine Does Not Operate - Muratec MFX-2590 Administrator's Manual

Troubleshooting

Read this section if trouble occurs with the machine. Contact your authorized Muratec
dealer if the following steps do not solve the problem.

The machine does not operate

Status
The machine does
not operate
Nothing appears on
the screen
Unable to dial
The phone does not
work
The paper does not
come out
The paper jams often Is the paper loaded properly? Load the paper properly. For details, refer
The document does
not come out
The document jams
often
Things to check
Is the power cable firmly
inserted?
Is the power switch ON?
Is the <Energy Save> key
illuminated?
Is the modular cable
connected to both the main
unit and the wall outlet?
Is the machine in the middle
of transmitting a document?
Is the paper loaded?
Is there a paper jam?
Is the cassette loaded
properly?
Are you using an appropriate
document?
Is there a document jam?
Are you using an appropriate
document?
Is the document guide
misaligned?
Are there any pieces of
paper left in the ADF?
Is the document feeder roller
dirty?
Countermeasure
Check the power switch and power plug. For
details, refer to Chapter 1, "Part Names and
Functions" in the User's Guide.
Turn ON the main power switch and
<Power>. For details, refer to Chapter 1, "Part
Names and Functions" in the User's Guide.
The machine is in the energy save mode.
Disable the energy save mode. For details,
refer to Chapter 1, "Control Panel" in the
User's Guide.
Make sure the line is connected correctly. For
details, refer to Chapter 1, "Part Names and
Functions" in the User's Guide.
Wait until the machine finishes transmitting.
Load the paper into the cassette or into the
bypass tray. For details, refer to Chapter 1,
"Loading Paper" in the User's Guide.
Check the error message and remove the
jammed paper. (See page 4-8.)
to Chapter 1, "Loading Paper" in the User's
Guide.
Make sure the cassette is pushed all the way
in.
Use appropriate paper. For details, refer
to Chapter 1, "Loading Documents" in the
User's Guide.
Remove the jammed document and reload
it. For details, refer to Chapter 5, "Document
Jams" in the User's Guide.
Use an appropriate document. For details,
refer to Chapter 1, "Loading Documents" in
the User's Guide.
Align the document guide with the document.
For details, refer to Chapter 1, "Loading
Documents" in the User's Guide.
Open the ADF cover and check. For details,
refer to Chapter 5, "Document Jams" in the
User's Guide.
Clean the document feeder roller.
3-4.)

Troubleshooting

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(See page
4-11