Unable To Import Scanned Documents To The Computer; Unable To Send A Scanned Document Over The Network (Ftp/Smb) - Fuji Xerox DocuCentre-V C2265 Administrator's Manual

Problem Solving

Unable to Import Scanned Documents to the Computer

If you cannot import scanned documents to the computer, identify the symptom in the
following table to perform the remedy.

Unable to Send a Scanned Document over the Network (FTP/SMB)

If you cannot send a scanned document over the network, identify the symptom in the
15
following table to perform the remedy.
482
Symptom
Unable to find The machine is not turned
the scanner. on.
The network cable is
disconnected from the
computer.
The network cable is
disconnected from the
machine.
The network between the
computer and machine is
abnormal.
Unable to open The folder is unregistered.
a folder.
The folder passcode has
been forgotten.
Unable to The scan driver is not
import data installed.
from the
scanner because
of a TWAIN
transmission
error.
Operation The file size is too large.
terminates
during scanning.
Symptom
A Transmission Unable to transmit
Report - Job because of the error.
Undelivered is
output.
Cause
Switch the main power and power on.
Connect the network cable to the
computer.
Connect the network cable to the
machine.
Reference
Refer to "Interface Cables" (P.21).
Check with your network administrator.
Register the folder.
Reference
Refer to "Create Folder" (P.276).
The passcode cannot be retrieved. Set the
passcode to [Off], and then set the
passcode again.
Reference
Refer to "Create Folder" (P.276).
Install the scan driver.
Lower the resolution, and import again.
Reference
Refer to "Scan" > "Layout Adjustment" in the User
Guide.
Cause
Check the Transmission Results in
theTransmission Report - Job Undelivered.
If an error code is displayed, refer to "Error
Code" (P.496).
Remedy
Remedy