Fuji Xerox DocuCentre-V C2265 Administrator's Manual page 476

Problem Solving
15
476
Symptom
Unable to An error occurred with the
communicate(g phone line.
eneral fax)
The machine is turned off.
No paper is set.
Paper is jammed.
The machine is in the
System Administration
mode.
A machine password has
been set.
The machine is in manual
receive mode.
The machine is in manual
send mode.
The document is
notcorrectly loaded on
thesender's machine.
Unable to The IP address is incorrect. Set a correct IP address, subnet mask, and
communicate
(IP fax (SIP))
The correct IP address of a
SIP server is not set in the
machine.
The specified SIP server in
a network is not active.
Cause
Use a telephone near the machine
tocheck whether you can make a phone
call.If the phone call is disabled, the
problem is in the phone line, not in the
machine.
The machine cannot receive a fax when
turned off. Switch the main power and
power on.
Load paper in the machine to receive
faxes.
Follow the instructions displayed on the
control panel to remove the jammed
paper.
Reference
Refer to "Paper Jams" (P.612).
The machine cannot receive a fax in the
System Administration mode. Exit the
System Administration mode.
When a machine password has been set,
the machine accepts only data or polling
fax sent with the correct machine
password in F code.
Receive the fax manually, or set
[FaxReceiving Mode] to [Auto Receive].
Reference
Refer to "Fax Receiving Mode" (P.130).
To use Fax information service, set the
reception mode to [Manual Send] on the
on-hook screen, enter an information
code, and press the <Start> button.
Check with the sender.
Note
Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
gateway address on the machine.
Set a correct IP address of the SIP server
in the machine.
Consult your network administrator on
the SIP server condition.
Remedy