Fuji Xerox DocuCentre-V C2265 Administrator's Manual page 477

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Symptom
Unable to
Registration of the
communicate(g
machine information to a
eneral fax)
SIP server failed.
The machine is turned off.
The machine is in the
System Administration
mode.
A wrong machine
password has been set.
IP fax (SIP) is being sent.
The network relay device
such as a switch, router,
and firewall cannot go
through the port of the
machine.
The IP filter setting of the
machine is incorrect.
The Ethernet cable has
been unplugged for more
than one minute.
Unable to
The registration of VoIP is
communicate
incorrect.
(IP fax (SIP) via
The specified VoIP
a VoIP gateway)
gateway in a network is
not active.
The settings on the VoIP
gateway are incorrect.
Cause
Turn the machine off and then on.
The machine cannot receive a fax when
turned off. Turn the machine on.
The machine cannot receive a fax in the
System Administration mode. Exit the
System Administration mode.
When a machine password has been set,
the machine accepts only data or polling
fax sent with the correct machine
password in F code.
The number of simultaneous connection
for IP fax (SIP) is one. The machine
cannot send and receive an IP fax (SIP) at
the same time.Wait until the sending
completes, and then ask the sender to
send again.
Enable the port for IP fax (SIP) of the
network relay device.
Add the IP address of the SIP server to the
permitted IP address of the machine in
the environment where the SIP server is
used.Set [IP Filtering] under [Properties]
tab > [Security] using CentreWare
Internet Services.
When Register recovery on the SIP server
is completed, the registration succeeds.
No measure is required.
Register the correct VoIP gateway on the
machine.
Consult your network administrator on
the VoIP gateway condition.
Consult your network administrator on
the VoIP gateway settings.
Trouble during Faxing
Remedy
477
15

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