Fuji Xerox DocuCentre-VI C2264 Quick Reference For English-Speaking Users
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Fuji Xerox DocuCentre-VI C2264 Quick Reference For English-Speaking Users

Fuji Xerox DocuCentre-VI C2264 Quick Reference For English-Speaking Users

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DocuCentre-VI C2264
Quick Reference for English-Speaking Users

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Summary of Contents for Fuji Xerox DocuCentre-VI C2264

  • Page 1 DocuCentre-VI C2264 Quick Reference for English-Speaking Users...
  • Page 2 As the copying machine contains a feature designed to prevent forging of certain documents, there may be rare instances where copies or scanned images do not achieve the desired results. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Before Using the Machine........................7 Preface ..................................8 Using This Guide ..............................9 Prerequisite Knowledge..........................9 Organization..............................9 Conventions ................................. 10 Safety Notes ................................ 12 Electrical Safety............................13 Machine Installation..........................14 Operational Safety............................19 Consumable..............................22 Location of Warning and Caution Labels..................23 Regulation................................
  • Page 4 Table of Contents Stopping the Copy Job..........................60 Fax/Internet Fax Procedure .......................... 62 Step 1 Loading Documents........................62 Step 2 Selecting Features ........................62 Step 3 Specifying the Destination......................64 Step 4 Starting the Fax/Internet Fax Job..................64 Step 5 Confirming the Fax/Internet Fax Job in the Job Status..........65 Stopping the Fax/Internet Fax Job......................
  • Page 5 Table of Contents Paper Jams in Bottom Left Cover B (2 Tray Model)..............105 Paper Jams in Bottom Left Cover B (4 Tray Model)..............106 Paper Jams in Top Left Cover C......................107 Paper Jams in Trays 1 to 4........................109 Paper Jams in Tray 5 (Bypass Tray)....................
  • Page 6 Table of Contents...

  • Page 7: Before Using The Machine

    Before Using the Machine This chapter contains descriptions about how to use this document, as well as cautions on using the product safely and legally. Preface ..............................8 Using This Guide ..........................9 Conventions ............................ 10 Safety Notes........................... 12 Regulation ............................24 Environment ...........................

  • Page 8: Preface

    Fuji Xerox Co., Ltd. Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment through totally eliminating ozone-depleting chlorofluorocarbons from our manufacturing facilities.

  • Page 9: Using This Guide

    This section describes the organization of this guide. This guide was produced for users who operate the on a regular basis. DocuCentre-VI C2264 When reading this guide, refer to the chapter most relevant to the operation you are performing. Prerequisite Knowledge...

  • Page 10: Conventions

    Paper is synonymous with media. Document is synonymous with original. is synonymous with "the machine". DocuCentre-VI C2264 Orientation Orientation is used to mean the direction of images on the page. When the image is upright, the paper (or other media) can be either long edge feed or short edge feed.
  • Page 11 Conventions Thin Typeface The thin typeface is used to indicate references to other sections and chapters. For example: For information on cleaning the document glass, refer to "Maintenance" (P.100). Important Important is statement that provide important information. For example: Important • Do not switch off the main power immediately after switching on the main power. Note Note is statement that provide additional information.

  • Page 12: Safety Notes

    1 Before Using the Machine Safety Notes Before using this product, read "Safety Notes"carefully for safety use. This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards.

  • Page 13: Electrical Safety

    Do not damage or alter the power cord. Damage and alteration may generate heat and eventually cause electric shock or a fire accident. If the power cord is damaged or insulated wires are exposed, contact Fuji Xerox Customer Support Center for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.

  • Page 14: Machine Installation

    Once you notice any unusual condition, switch off and unplug this product first and contact Fuji Xerox Customer Support Center. Machine Installation Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident.
  • Page 15 Safety Notes With the document cover 659 * 1567 (Unit: mm) *: The company batch size (3 mm) is not included in the 1086 measurements. With the document cover and the side tray (optional) 659 * 1567 (Unit: mm) *: The company batch size (3 mm) is not included in the 1130 measurements.
  • Page 16 1 Before Using the Machine With the duplex automatic document feeder and the side tray (optional) 659 * 1567 1013 (Unit: mm) *: The company batch size (3 mm) is not included in the 1130 measurements. With the Finisher-A1 (optional) 659 * 1567 1036...
  • Page 17 Safety Notes With the Finisher-B1 (optional) 659 * 1567 1573 1693 (Unit: mm) *: The company batch size (3 mm) is not included in the measurements. With the Finisher-B1 (optional) and the side tray (optional) 659 * 1567 1616 1736 (Unit: mm) *: The company batch size (3 mm) is not included in the measurements.
  • Page 18 Always lock the wheels of this product after installation. Otherwise, it may fall over or slide and cause injuries. To bundle wires and cables, always use the cable ties and spiral tubes that Fuji Xerox supplies. Otherwise, it may cause some defects.

  • Page 19: Operational Safety

    When you need to open paper trays, do it one after the other. If you need to pull out a tray to remove paper jam, contact Fuji Xerox Customer Support Center. Do not pull out a tray, otherwise it may cause injuries.
  • Page 20 1 Before Using the Machine Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from magnetic materials. Magnetic materials may accidentally activate the product and cause injuries or electric shock. A ground fault interrupter is embedded in this product. If current leakage occurs, the ground fault interrupter automatically cuts off power circuit to prevent electric shock and a fire accident.
  • Page 21 <RESET> button <TEST> button If the circuit does not work properly, contact Fuji Xerox Customer Support Center. Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns.

  • Page 22: Consumable

    Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact Fuji Xerox Customer Support Center for its take-back.

  • Page 23: Location Of Warning And Caution Labels

    Safety Notes Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on.

  • Page 24: Regulation

    1 Before Using the Machine Regulation This product shall not be installed nor used in the specific locations such as aircraft and hospitals where its use is prohibited. This product may cause malfunction of electronic devices or medical electric devices. For the use of this product in medical care facilities, follow their instructions.

  • Page 25: Environment

    Imaging Equipment Such As Copiers, Printers, etc.. The toner type DocuCentre-VI C2264 that is recommended for this product have been used for the test. Fuji Xerox will store the spare parts necessary to maintain the function of this product for 7 years after the production termination of this product.

  • Page 26: Safety Data Sheet (Sds) - An Index For Characteristics And Handling Of The Specific Chemical Substances Defined

    Safety and Health Law and/or the Law Concerning Reporting, etc. of Releases to the Environment of Specific Chemical Substances and Promoting Improvements in Their Management (PRTR Law), Fuji Xerox offers the information of characteristics and handling of the specific chemical substances contained in our products and consumables as the SDS attached.
  • Page 27 Safety Data Sheet (SDS) - an index for characteristics and handling of the specific chemical substances defined 8 mg/ 2017 2 mg/ ACGIH 2017 10 mg/ 3 mg/...
  • Page 28 1 Before Using the Machine...
  • Page 29 Safety Data Sheet (SDS) - an index for characteristics and handling of the specific chemical substances defined CAS Registry Number R is a Registered Trademark of the American Chemical Society. IARC Monographs on the Evaluation Carcinogenic Risks to Humans WHO.IARC: National Toxicology Program NTP Report on Carcinogens NTP: TLVs and BEIs ACGIH: 67/548/EEC...

  • Page 30: Illegal Copies And Printouts

    1 Before Using the Machine Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. See "Legal Requirements in Japan" below for the requirements in Japan.
  • Page 31 Illegal Copies and Printouts (2) Modification To distort, mutilate or modify copyrighted works which have been fixed in paper or fixed as electronic information, etc. (3) Transmission To publicly transmit copyrighted works, including those that have been fixed as electronic information, by means of telecommunication networks such as Internet, facsimile and email;...
  • Page 32 1 Before Using the Machine...

  • Page 33: Product Overview

    2 Product Overview This chapter describes basic operation about the machine, such as the names of each component, switching on and off of the machine, and the operation of the touch screen and power saver settings. Machine Components......................... 34 Control Panel..........................42 Power Source ..........................

  • Page 34: Machine Components

    2 Product Overview Machine Components The following describes machine components and their functions. Main unit Component Function Document cover Holds a document in place. Document glass Load a document here. Control panel Consists of operation buttons, LED indicators, and a touch screen.
  • Page 35 Connects the USB cable of a device such as a card reader. connector Important • This connector can be used only for optional components or associated products provided by Fuji Xerox. USB 2.0 interface Connects a USB memory cable for printing.
  • Page 36 2 Product Overview Component Function Secondary Ethernet Connects to a network cable. Can be used as Gigabit Ethernet connector (optional) interface connector. EP interface Used for using the EP (Electronic Partnership) system. Note • The EP system restores the current status of the remote machine.
  • Page 37 Machine Components Component Function Waste toner container Collects waste toner. (R5) Fusing unit (R8) Fuses toner on paper. Do not touch this unit as it is extremely hot. Telephone line connectors LINE3 LINE1 LINE2 Name marked on Name displayed on the cover of the Function the touch screen...
  • Page 38 2 Product Overview Duplex automatic document feeder Component Function Lever Turn this lever to clear paper jams. Left cover Open this cover to clear paper jams. Inner cover Open this cover to clear paper jams. Document guides Use these guides to align the edges of documents. Document feeder tray Load documents here.
  • Page 39 Machine Components Finisher-A1 (optional) Component Function Center tray Copies or prints are delivered here. Finisher-A1 (optional) Staples copies or prints. Staple cartridge Contains staples. Remove this cartridge when replacing or adding staples, or clearing staple jams. Front cover Open this cover when replacing staples or clearing staple jams. Top cover Open this cover to clear paper jams.
  • Page 40 2 Product Overview Finisher-B1 (optional) Component Function Tray attachment Install this attachment when delivering A4 or B5 paper to the finisher tray without stapling. Booklet unit (optional) Staples creased outputs. Booklet unit side cover Open this cover when replacing the booklet staple cartridge. Booklet staple cartridge Contains staples.
  • Page 41 Machine Components Component Function Center tray (Top cover of Copies and prints are delivered here when they are unable to be the finisher transport) delivered to the output tray or the finisher tray. Pull the cover upward when clearing paper jams. Note •...

  • Page 42: Control Panel

    2 Product Overview Control Panel The following describes the names and functions of components on the control panel. 機械確認 認証 ジョブ確認 (メーター確認) 節電 メニュー リセット コピー 割り込み ストッ プ (未登録) ＃ 設定確認 ポーズ クリア 短縮 スタート エ ラー 電源 データ 機械確認...
  • Page 43 Control Panel Component Function <Clear All> button Returns the settings you made to the default values. The machine returns to the same state as when it is powered on. <Stop> button Press this button to stop the current copy job or communications. <Start>...
  • Page 44 2 Product Overview Component Function One touch panels (Only Contains the one touch buttons. available for machines Turn over the panels to display buttons 1 - 54. with the Fax service) There are two ways in which address numbers and stored programs are assigned to the one touch buttons.

  • Page 45: Power Source

    Power Source Power Source The machine is provided with the power switch and the main power switch. Power switch Main power switch Power switch To use the machine, press the push-button power switch to switch its power on. You can start operations after the machine warms up.

  • Page 46: Switching The Power On

    2 Product Overview The <Main Power> indicator lights up on the control panel. Close the front cover. Switching the Power On The following describes how to switch the power on. To warm up and to be ready to copy or print after switching the power on, the machine takes approximately 32 seconds.

  • Page 47: Switching The Power Off

    Power Source Switching the Power Off The following describes how to switch the power off. Important • If the power is switched off, all the services of the machine will stop. When using the machine throughout the day for jobs such as receiving fax, do not switch the power off. Note •...

  • Page 48: Switching The Main Power Off

    2 Product Overview Switching the Main Power Off The following describes how to switch the main power off. Important • Do not switch the main power off while the touch screen displays a screen or the <Power Saver> button blinks. Switching off the main power may damage the hard disk and the memory or cause a machine malfunction.

  • Page 49: Power Saver Modes

    Power Saver Modes Power Saver Modes The machine is equipped with the Power Saver mode that saves electricity by reducing power consumption. The Power Saver feature has two modes: Low Power mode and Sleep mode. Low Power Mode In this mode, the power to the control panel is lowered to save power. Sleep Mode In this mode, the power supply to devices such as hard disk drive is suspended and the power is lowered more than in the Low Power mode.

  • Page 50: Changing The Interval For Entering Power Saver Mode

    2 Product Overview Note • The Sleep mode cannot be deactivated by the operations. When the above devices are connected to the machine, you can make the machine exit the Power Saver mode without pressing the <Power Saver> button by setting longer time to elapse until the machine enters the Sleep mode. •...
  • Page 51 Power Saver Modes Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Using[ ]and[ ], set the time to elapse until entering the Power Saver mode, in 1 minute increments.

  • Page 52: Adjusting Screen Brightness

    2 Product Overview Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen. Select [Screen Brightness] on the Services Home screen. Press [+] or [-] to adjust the screen brightness. Select [Save].

  • Page 53: Basic Operation

    3 Basic Operation This chapter describes basic operation about the machine. Copying Procedure........................54 Fax/Internet Fax Procedure...................... 62 Print Procedure ..........................67 Scanning Procedure........................68 Other Scanning Features......................75 Creating Folders ..........................77 Changing the Default Settings ....................78...

  • Page 54: Copying Procedure

    3 Basic Operation Copying Procedure This section describes the basic copy procedure. Before making copies on the machine, confirm what is to be copied and the number of copies required. Follow the steps below. Step 1 Loading Documents................................54 Step 2 Selecting Features ................................56 Step 3 Entering a Quantity................................57 Step 4 Starting the Copy Job ...............................58 Stopping the Copy Job ..................................60...
  • Page 55 Copying Procedure Load the document face up (when the document is 2-sided, load the front side up) in the center of the document feeder. Adjust the document guides to match the size of the document loaded. Raise the document stopper. Document Glass The document glass supports a single sheet, a book, or other similar documents with sizes from 15 x 15 mm to 297 x 432 mm (Standard size: A3, 11 x 17").

  • Page 56: Step 2 Selecting Features

    3 Basic Operation Load the document face down, and align it against the top left corner of the document glass. Close the document cover. Note • When a standard size document is loaded on the document glass, the size of the document is displayed in the message field.

  • Page 57: Step 3 Entering A Quantity

    Copying Procedure If the previous settings still remain, press the <Clear All> button. 機械確認 認証 (メーター確認) ジョブ確認 節電 リセット 割り込み ストッ プ ＃ クリア ポーズ 短縮 スタート 電源 エ ラー データ Select each tab, and configure features as necessary. Step 3 Entering a Quantity You can enter up to 999 sets.

  • Page 58: Step 4 Starting The Copy Job

    3 Basic Operation Step 4 Starting the Copy Job Press the <Start> button. 機械確認 認証 (メーター確認) ジョブ確認 節電 リセット 割り込み ストッ プ ＃ クリア 短縮 ポーズ スタート 電源 エ ラー データ Note • If the document has been loaded in the document feeder, do not hold down the document while it is being conveyed.

  • Page 59: Step 5 Confirming The Copy Job In Job Status

    Copying Procedure When all documents have been scanned, select [Last Original]. Step 5 Confirming the Copy Job in Job Status If copies are not output after you start the copy job, the job may be in pending status. Use the following procedure to confirm the job status. Press the <Job Status>...

  • Page 60: Stopping The Copy Job

    3 Basic Operation Stopping the Copy Job To cancel a copy job in progress, use the following procedure. Press either the <Stop> button on the control panel or [Delete] on the touch screen. 機械確認 認証 ジョブ確認 (メーター確認) 節電 リセット 割り込み ストッ...
  • Page 61 Copying Procedure Select the job to cancel. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. • Scroll the list by drag or flick operation to switch the screen to be displayed. Select [Delete].

  • Page 62: Fax/Internet Fax Procedure

    • In order to use Direct Fax from your computer, a fax driver must be installed on the computer. For instructions on how to obtain a fax driver, contact your Fuji Xerox Customer Support Center. For information on using Direct Fax from PC clients, refer to Fax Driver Help.
  • Page 63 Fax/Internet Fax Procedure The following procedure uses [Fax/Internet Fax] to describe how to select features. You can select the Fax or Internet Fax service, on the Services Home screen. Note • The features to be displayed on the screen depend on your machine configuration. •...

  • Page 64: Step 3 Specifying The Destination

    3 Basic Operation Step 3 Specifying the Destination The following explains how to specify a destination. The machine allows the following dialing methods (fax numbers or e-mail addresses). Using the numeric keypad on the control panel Using the <Speed Dial> button on the control panel Using the one touch buttons on the control panel Using the screen keyboard on the touch screen (For Internet Fax) Using the screen keyboard on the touch screen...

  • Page 65: Step 5 Confirming The Fax/Internet Fax Job In The Job Status

    Fax/Internet Fax Procedure If you have more documents If you have more documents to fax, select [Next Original] on the touch screen while the current document is being scanned. This allows you to send the documents as one set of data.

  • Page 66: Stopping The Fax/Internet Fax Job

    3 Basic Operation Stopping the Fax/Internet Fax Job To cancel scanning a fax document, use the following procedure. Press either the <Stop> button on the control panel or [Delete] on the touch screen. 機械確認 認証 ジョブ確認 (メーター確認) 節電 リセット 割り込み ストッ...

  • Page 67: Print Procedure

    • In order to print from your computer, a print driver must be installed on the computer. For instructions on how to obtain a print driver, contact your Fuji Xerox Customer Support Center. The printing procedure depends on the application software you use. For more information, refer to the documentation provided with the application.

  • Page 68: Scanning Procedure

    3 Basic Operation Scanning Procedure This section describes the basic scanning procedure. The following shows the reference section for each procedure. Step 1 Loading the Documents..............................68 Step 2 Selecting the Features..............................68 Step 3 Starting the Scan Job................................70 Step 4 Confirming the Scan Job in the Job Status........................71 Step 5 Saving the Scanned Data ..............................72 Stopping the Scan Job...................................73 Note...
  • Page 69 Scanning Procedure Store to Folder Scans a document and saves the scanned data in a folder on the machine. You need to create a folder in advance. For information on how to create a folder, refer to "Creating Folders" (P.77). Scan to PC Scans a document and sends the scanned data to a network computer via the FTP or SMB protocol.

  • Page 70: Step 3 Starting The Scan Job

    3 Basic Operation If the previous settings still remain, press the <Clear All> button. 機械確認 認証 ジョブ確認 (メーター確認) 節電 リセット 割り込み ストッ プ ＃ ポーズ クリア 短縮 スタート エ ラー 電源 データ Specify a folder to save the data in. Select each tab, and configure features as necessary.

  • Page 71: Step 4 Confirming The Scan Job In The Job Status

    Scanning Procedure If you have more documents If you have more documents to scan, select [Next Original] on the touch screen while the current document is being scanned. This allows you to scan the documents as a single set of data.

  • Page 72: Step 5 Saving The Scanned Data

    Stored File Manager 3 is software to import files from a machine's folder to a computer without using any client-side application. To use Stored File Manager 3, your computer must have Network Scanner Utility 3 installed. Click [Start] and select [Programs] > [Fuji Xerox] > [Network Scanner Utility 3] > [Stored File Manager 3]. Note •...

  • Page 73: Stopping The Scan Job

    Scanning Procedure Importing a file by clicking [Import] Click [Import]. The file is extracted and stored in the specified save location. Note • You can select multiple files. • When [File Saving Options] is set to [Set Destination for Each File] under the import settings, a dialog box for specifying a save destination is displayed.
  • Page 74 3 Basic Operation Select [Delete]. If [Delete] does not appear on the screen: Press the <Job Status> button. Select the job to cancel. Select [Delete]. Select [Delete]. Important • If you cancel the job, the scanned data stored in the folder will also be deleted.

  • Page 75: Other Scanning Features

    Other Scanning Features Other Scanning Features E-mail This section describes how to scan documents to send them as e-mail attachments. You can specify destination addresses by using the screen keyboard to enter the addresses, or by selecting from the address book. Press the <Services Home>...
  • Page 76 3 Basic Operation Select a feature on the [Store to USB] screen. Perform the necessary operations. Store & Send Link This section describes how to send the URL of scanned files to the E-mail address of the authenticated user. Scan To Automatically sets the registered e-mail address of the authenticated user From Automatically sets the registered e-mail address of the authenticated user...

  • Page 77: Creating Folders

    Creating Folders Creating Folders Use this feature to create folders for saving confidential incoming fax documents or scanned documents. Fax documents in folders can be printed out at a convenient time and scanned documents in folders can be imported to computers. Select [Setup].

  • Page 78: Changing The Default Settings

    3 Basic Operation Changing the Default Settings This section describes the basic system settings procedure. Press the <Log In/Out> button. 機械確認 認証 (メーター確認) ジョブ確認 節電 リセット 割り込み ストッ プ ＃ ポーズ クリア 短縮 スタート 電源 エ ラー データ Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

  • Page 79: Paper And Other Media

    4 Paper and Other Media This chapter gives information about loading paper and other types of media into the machine, and about basic instructions for using the machine. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.

  • Page 80: Usable Paper

    The following sections define the paper types supported for each paper tray. Using inappropriate paper can lead to deterioration in print quality or paper jams, malfunctions, or damage to the machine. Only use media types recommended by Fuji Xerox on the machine to obtain optimal performance.

  • Page 81: Unusable Paper

    Usable Paper Unusable Paper Paper with one face Color transparency sheets Already printed face  already printed  (bordered with a white frame) using this printer using another printer Inkjet paper Folded, creased or Label sheets whose face  curled paper sheet surface does not   Tracing paper cover the entire backing  sheet Envelopes with sticky adhesive Multi-color printed postcard Inkjet postcard Curled postcard...

  • Page 82: Loading Paper

    4 Paper and Other Media Loading Paper The following describes how to load paper in Trays 1 to 4 and Tray 5 (bypass). Loading Paper in Trays 1 to 4 The following describes the procedures to load paper in Trays 1 to 4. When the machine runs out of paper during copying or printing, a message appears on the touch screen.

  • Page 83: Loading Paper In Tray 5 (Bypass)

    Loading Paper Important • Do not load paper above the maximum fill line ("MAX" in the right figure). It may cause paper jams or machine malfunction. • Do not place any paper or objects in the empty space on the right side of Trays 1 to 4. It may cause paper jams or machine malfunction.
  • Page 84 4 Paper and Other Media Adjust the paper guides to align the edges of the paper loaded.

  • Page 85: Changing Paper Settings

    Loading Paper Changing Paper Settings The following describes how to change the paper size on Trays 1 to 4 and 6, and how to set image quality processing by individual paper type. Image quality best suited to the paper type can be obtained by setting the desired image processing to particular paper types.
  • Page 86 4 Paper and Other Media Select the paper type for changing the image quality settings under [Items], and then select [Change Settings]. Note • Select[ ]to display the previous screen or[ ]to display the next screen. Select the image quality, and then select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed.

  • Page 87: Maintenance

    5 Maintenance This chapter describes how to replace consumables. Replacing the Toner Cartridge ....................89 Replacing the Staple Cartridge....................91 Emptying the Punch Waste Container................. 96 Executing Calibration........................98...
  • Page 88 Information contained in this chapter will assist with these tasks. Note • The use of consumables and periodical replacement parts not recommended by Fuji Xerox may impair quality and performance. Use only consumables and periodical replacement parts recommended by Fuji Xerox for the machine.

  • Page 89: Replacing The Toner Cartridge

    Important • When you replace a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 90 5 Maintenance Pull out the toner cartridge slowly, and slide it out. Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge. • If you have a used toner cartridge no longer needed, contact our Customer Support Center for its disposal.

  • Page 91: Replacing The Staple Cartridge

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.

  • Page 92: Replacing Staple Cartridge (For Finisher-B1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 93 Replacing the Staple Cartridge Make sure that the machine is not operating, and open the finisher front cover. Grasp the handle and pull out the staple cartridge holder to the right, towards you. Take the staple cartridge out of the finisher. Note •...

  • Page 94: Replacing Booklet Staple Cartridge (For Booklet Maker Unit For Finisher-B1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 95 Replacing the Staple Cartridge Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. Hold the tabs on both sides of a new staple cartridge, and insert it into the original position until it clicks.

  • Page 96: Emptying The Punch Waste Container

    5 Maintenance Emptying the Punch Waste Container Emptying the Hole Punch Waste Container (for Finisher-B1) When the optional Finisher-B1 is installed and the hole punch waste container becomes full, a message appears on the touch screen. When the message appears, empty the hole punch waste container as instructed.
  • Page 97 Emptying the Punch Waste Container Insert the emptied hole punch waste container into the finisher until it stops. Close the front transport cover, and then close the top transport cover of the finisher. Note • If the cover is not completely closed, a message will appear and the machine remains paused.

  • Page 98: Executing Calibration

    5 Maintenance Executing Calibration The machine can automatically calibrate colors using the calibration chart when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type set in the machine in advance. Select [Calibration] on the Services Home screen.
  • Page 99 Executing Calibration Place at least five sheets of white paper on the Calibration Chart to cover the Chart and close the document cover. Select [Start]. The message “Calibration in progress. - Copy Job” appears and the machine automatically calibrates the colors. It takes about 10 seconds to complete calibration. A screen showing the result appears.
  • Page 100 5 Maintenance...

  • Page 101: Troubleshooting

    6 Troubleshooting The machine has built-in information to identify and manage error messages and problems. It also contains troubleshooting steps to help resolve problems. Refer to the information contained in this chapter to resolve any troubleshooting issues. Fault Clearance Procedure ..................... 102 Paper Jams............................

  • Page 102: Fault Clearance Procedure

    In some cases, it may be necessary to switch the machine off and then on. Refer to "Power Source" (P.45) If the problem persists, or a message indicates that you should call for service, contact your Fuji Xerox Customer Support Center.

  • Page 103: Paper Jams

    WARNING If you need to pull out a tray to remove paper jam, contact Fuji Xerox Customer Support Center. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.

  • Page 104: Paper Jams In Top Left Cover A

    6 Troubleshooting Paper Jams in Top Left Cover A The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like the transfer belt inside the top left cover when you remove the jammed paper because images might be shifted on the transfer belt.

  • Page 105: Paper Jams In Bottom Left Cover B (2 Tray Model)

    Paper Jams Important • The fusing unit is extremely hot. Do not touch the fusing unit as it may result in burn injury. Remove the jammed paper in the arrow direction. Important • The fusing unit is extremely hot. Do not touch the fusing unit as it may result in burn injury. Note •...

  • Page 106: Paper Jams In Bottom Left Cover B (4 Tray Model)

    6 Troubleshooting Remove the jammed paper. Note • Paper may be jammed in the hidden area on the upper position. Check inside thoroughly. • If the paper is torn, make sure no piece of paper remains inside the machine. Close the bottom left cover B gently. Paper Jams in Bottom Left Cover B (4 Tray Model) The following describes how to clear paper jams occurring in the bottom left cover.

  • Page 107: Paper Jams In Top Left Cover C

    Paper Jams Paper Jams in Top Left Cover C The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like Transfer Belt inside the top left cover when you remove the jammed paper because images might be shifted on the Transfer Belt.
  • Page 108 6 Troubleshooting Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the top left cover C. Push the center of the top left cover A and close the cover gently, and then close Tray 5.

  • Page 109: Paper Jams In Trays 1 To 4

    Paper Jams Paper Jams in Trays 1 to 4 The following describes how to clear paper jams occurring in Trays 1 to 4. Pull out the tray where the paper jam occurred. Important • If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
  • Page 110 6 Troubleshooting Remove the jammed paper. Important • The fusing unit is extremely hot. Do not touch the fusing unit as it may result in burn injury. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the top left cover gently by pressing on the center of the cover.

  • Page 111: Paper Jams In Duplex Module

    Paper Jams Paper Jams in Duplex Module Open Tray 5 (1), and then while lifting up the lever of the cover A (2), gently open the cover A (3). Lift up the lever A2, and remove the jammed paper. Note •...

  • Page 112: Paper Jams In Finisher-B1

    6 Troubleshooting Paper Jams in Finisher-B1 The following describes how to clear paper jams occurring in the Finisher-B1 (optional). Paper Jams under the Finisher Top Cover..........................112 Paper Jams in the Center Unit..............................113 Paper Jams under the Finisher Top Cover While lifting up the release lever of the top left cover (1), open the cover gently (2).
  • Page 113 Paper Jams Paper Jams in the Center Unit Lift the top cover and open. Note • The top cover cannot be detached from the machine. Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the finisher top cover.

  • Page 114: Document Jams

    6 Troubleshooting Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder B1-C (Optional) Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops.
  • Page 115 Document Jams If the message on the display instructs you to open the inner cover, lift up the handle, and open the inner cover. Turn the knob to eject the document upward to remove. Important • If the document is caught, do not pull it out forcibly. The document could be damaged. Close the inner cover of the document feeder.

  • Page 116: Image Quality Trouble

    6 Troubleshooting Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center. Symptom Cause Remedy...
  • Page 117 Image Quality Trouble Symptom Cause Remedy Part of the image Is folded or wrinkled paper Remove the unsuitable paper or replace all of is missing on the included in the tray? the paper with a new one. copy. Refer to "Loading Paper" (P.82). Is the document pasted or The pasted or folded section may not be folded?
  • Page 118 6 Troubleshooting Symptom Cause Remedy Black or colored The drum cartridge Replace the drum cartridge with a new one. lines are printed. hasdeteriorated or is Contact our Customer Support Center. damaged. Dirt appears at The paper path is dirty. Print a few pages to remove the dirt. equal intervals.
  • Page 119 Image Quality Trouble Symptom Cause Remedy The entire paper The drum cartridge has Replace the drum cartridge with a new one. area is printed deteriorated or is damaged. Contact our Customer Support Center. black. High-voltage power supply Contact our Customer Support Center. may have malfunctioned.
  • Page 120 Contact our Customer Support Center. vertically. Clean the charge corotron. If the problem still persists, the drum cartridge needs to be replaced. Contact your Fuji Xerox Customer Support Center. No toner remains in the toner Replace the toner cartridge with a new one.

  • Page 121: Stapler Faults

    Stapler Faults Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.

  • Page 122: Staple Jams In Staple Cartridge (For Finisher-A1)

    6 Troubleshooting Staple Jams in Staple Cartridge (for Finisher-A1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher- A1 (optional). Make sure that the machine is not operating, and open the finisher front cover. Take the staple cartridge out of the machine.

  • Page 123: Staple Jams In Staple Cartridge (For Finisher-B1)

    Stapler Faults Remove the jammed staples (1), and then return the metal part pulled up in step 4 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place. Close the finisher front cover.
  • Page 124 6 Troubleshooting Grasp the handle as shown in the illustration to pull out the staple cartridge to the right, towards you. Move up the staple cartridge, and then take it out of the machine. After you take out the staple cartridge, check inside of the finisher for any remaining staples.
  • Page 125 Stapler Faults Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place. Close the finisher front cover.
  • Page 126 6 Troubleshooting...

  • Page 127: Index

    Index Index Booklet Maker Unit for Finisher-B1 ........94 loading paper ................82 booklet staple cartridge ............94 low power mode ................ 49 bottom left cover ..............106 bypass tray ................109 main power switch..............45 main unit ..................34 calibration..................98 maintenance................
  • Page 128 Index toner cartridge................89 usable paper ................80 top left cover ..............104 tray 5 (Bypass)................83 trays 1 to 4...................82 weights of usable paper............80 unusable paper................81...
  • Page 129 Maintenance, Operation, and Services For details on maintenance, operation, and services (coverage, period, charge, etc), please contact Fuji Xerox Customer Support Center. DocuCentre-VI C2264 Quick Reference for English-Speaking Users ME8463E1-1 (Edition 1) August 2018 Fuji Xerox Co., Ltd. Copyright © 2018 by Fuji Xerox Co., Ltd.

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