Trouble During Scanning; Unable To Scan With The Machine - Fuji Xerox DocuCentre-V C2265 Administrator's Manual

Trouble during Scanning

This section describes how to resolve scan problems.
Note
The Scan features are not available for some models. An optional component is required. For more
information, contact our Customer Support Center.

Unable to Scan with the Machine

If you cannot scan with the machine, identify the symptom in the following table to
perform the remedy.
Symptom
The document is
not correctly fed
from the
document
feeder.
Cause
The document is too small. The minimum size of the document that
The document type is
unsuitable.
The document guides are
set in incorrect positions.
A piece of torn paper
remains in the document
feeder.
Documents of mixed sizes
are loaded.
Remedy
can be loaded on the document feeder is
125 x 85 mm (Standard size: A5, A5
Reference
Refer to "Scan" > "Scanning Procedure" in the User
Guide.
The document feeder does not feed
irregular sized documents, business cards,
transparencies, or thin documents. In
addition, the document feeder does not
feed documents with sticky tags, paper
clips, or adhesive tape.
Reference
Refer to "Scan" > "Scanning Procedure" in the User
Guide.
Adjust the document guides to the
document.
Reference
Refer to "Scan" > "Scanning Procedure" in the User
Guide.
Open the document feeder cover, and
remove the piece.
Reference
Refer to "Document Jams" (P.623).
When loading documents of mixed sizes,
be sure to set [Mixed Size Originals] to
[On]. Otherwise, a paper jam will occur.
Reference
Refer to "Scan" > "Layout Adjustment" in the User
Guide.
Trouble during Scanning
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