Receiving Problems - Fuji Xerox DocuCentre-V C2265 Administrator's Manual

Symptom
Communication
s other than IP
fax (SIP)
become slow
while IP fax(SIP)
transmission is
executed.
The image
quality is poor.

Receiving Problems

If you cannot receive a fax, identify the symptom in the following table to perform the
remedy.
Unable to
communicate(g
eneral fax)
Cause
The priority of IP packet,
which is sent from the
machine, on the network
relay device (such as a
switch and router)
becomes higher than
necessary because the QoS
setting of the machine is
invalid. Or, large amounts
of buffer space is
occupied.
IP fax (SIP) machine is
connected to the
telephone network where
the telephone and data
networks are operated
separately.
The document glass is
dirty.
The fax density is
inappropriate.
The sender's machine has
a problem.
Symptom Cause
The phone line is not
connected correctly.
Remedy
Decrease the value for [Prioritize IP
Packets] according to your network
environment.
Reference
For more information on [Prioritize IP Packets],
refer to "Prioritize IP Packets / Prioritize IP Packets
(Ethernet 1), Prioritize IP Packets (Ethernet 2)"
(P.212).
Configure QoS setting for the entire
network environment and control traffic.
Set [Prioritize IP Packets] for QoS of the
machine.
Reference
For more information on [Prioritize IP Packets],
refer to "Prioritize IP Packets / Prioritize IP Packets
(Ethernet 1), Prioritize IP Packets (Ethernet 2)"
(P.212).
Clean the document glass.
Reference
Refer to "Cleaning the White Chute and Constant
Velocity Transport Glass" (P.100).
Adjust the fax density.
Reference
Refer to "4 Fax" > "Fax/Internet Fax" in the User
Guide.
Confirm with the sender.
Note
Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
Remedy
The machine is equipped with connectors
to which to connect phone lines.
Communication is enabled only when the
phone line is connected to the correct
connector. When the cable connection is
correct, the On-hook feature allows you to
call via general lines.
Trouble during Faxing
475
15