Troubleshooting Procedure Table
Step Actions and Questions
1
Check the motors.
Run the Service Diagnostics motor tests to
determine the failed part.
Is the failed part the Main Drive Motor?
2
Is the failed part the Fuser Drive Motor?
3
Is the failed part the Developer Drive
Motor?
Disk Failure
An error was detected in the Hard Disk.
Applicable Status Code:
Code 80:
Disk Failure
Initial Actions:
Cycle the printer's power.
If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Hard Drive PL9.1.25
Image Processor Board PL9.1.3
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the Hard Drive installation.
Is the Hard Drive properly installed?
2
Replace the Internal Hard Drive.
Does the error persist?
Error Messages and Codes
Yes
Go to (page 3-81).
Go to (page 3-82).
Go to (page 3-82).
Wiring and Plug/Jack References
Yes
Go to Step 2.
Replace the Image
Processor Board
(page 8-98)
No
Test the Fuser
Motor.
Test the Developer
Motor.
Replace the
Engine Control
Board
(page 8-104).
No
Correct the
installation.
Complete
3-83