Ricoh M281 Series Service Manual page 867

Code Meaning
V.21 signal not stopped within
6-99
6 s
SIP user name registration
13-17
error
13-18 SIP server access error
13-24 SIP authentication error
13-25 Network I/F setting error
Network I/F setting error at
13-26
power on
13-27 IP address setting error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
SM
Suggested Cause/Action

Replace the FCU.

Double registration of the SIP user name.

Capacity for user-name registration in the
SIP server is not sufficient.

Incorrect initial setting for the SIP server.

Defective SIP server.

Registered password in the device does
not match the password in the SIP server.

IPV4 is not active in the active protocol
setting.

IP address of the device is not registered.

Active protocol setting does not match the
I/F setting for SIP server.

IP address of the device is not registered.

IP address of the device is not registered.

Error occurred during sending to the SMTP
server. Occurs for any error other than
14-01 to 16. For example, the mail address
of the system administrator is not
registered.

Failed to connect to the SMTP server
(timeout) because the server could not be
found.

The PC is not ready to transfer files.

SMTP server not functioning correctly.

The DNS IP address is not registered.

Network not operating correctly.

Destination folder selection not correct.
33
Error Codes
D255/D256 FAX OPTION