Ifax Troubleshooting - Ricoh M281 Series Service Manual

IFAX Troubleshooting

3.3 IFAX TROUBLESHOOTING
3.3.1 IFAX TROUBLESHOOTING
Use the following procedures to determine whether the machine or another part of the network is
causing the problem.
Communication
Route
General LAN
Between IFAX and
PC
D255/D256 FAX OPTION
Item
1. Connection with
the LAN
2. LAN activity
1. Network settings
on the PC
2. Check that PC
can connect with the
machine
3. LAN settings in
the machine
Troubleshooting Procedures

Check that the LAN cable is connected
to the machine.

Check that the LEDs on the hub are lit.
Check that other devices connected to the
LAN can communicate through the LAN.

Check the network settings on the PC.

Check with the network administrator
for the IP address. (Is the IP address
registered in the TCP/IP properties in
the network setup correct?)
Use the "ping" command on the PC to
contact the machine.
At the MS-DOS prompt, type ping then the
IP address of the machine, then press
Enter.

Check the LAN parameters

Check if there is an IP address conflict
with other PCs.
Use the "Network" function in the User
Tools.
If there is an IP address conflict, inform
the administrator.
48 SM