Ricoh M281 Series Service Manual page 883

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Communication
Route
Between machine
1. LAN settings in
and e-mail server
the machine
2. E-mail account on
the server
3. E-mail server
Between e-mail
1. E-mail account on
server and internet
the Server
SM
Item
Troubleshooting Procedures
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
Use the "Network" function in the User
Tools.
If there is an IP address conflict, inform the
administrator.
Make sure that the machine can log
into the e-mail server.
Check that the account and password
stored in the server are the same as in
the machine.
Ask the administrator to check.
Make sure that the client devices which
have an account in the server can
send/receive e-mail.
Ask the administrator to check.
Send a test e-mail with the machine's own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.
Make sure that the PC can log into the
e-mail server.
Check that the account and password
stored in the server are the same as in
the machine.
Ask the administrator to check.
49
IFAX Troubleshooting
D255/D256 FAX OPTION

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