Ip-Fax Troubleshooting; Ip-Fax Transmission - Ricoh M281 Series Service Manual

3.4 IP-FAX TROUBLESHOOTING

3.4.1 IP-FAX TRANSMISSION

Cannot send by IP Address/Host Name
Check Point
1 LAN cable connected?
2 Specified IP address/hostname correct?
3 Firewall/NAT installed?
4 Transmission sent manually?
5 IP address of local machine registered?
6 Remote terminal port number setting other
than 1720 (when using H.323) or 5060
(when using SIP)?
7 Specified port number correct?
8 DNS server registered when host name
specified?
9 Remote fax a T.38 terminal?
10 Remote fax switched off or busy?
11 Network bandwidth too narrow?
SM
Troubleshooting Procedures
Check the LAN cable connection.
Check the IP address/host name.
The firewall cannot be breached. Send
by another method (Fax, Internet Fax)
Manual sending not supported.
Register the IP address.
Send by specifying the port number.
Confirm the port number of the remote
fax.
Contact the network administrator.
Check whether the remote fax is a T38
terminal.
Check that the remote fax is ON.
Request the network administrator to
increase the bandwidth.
Raise the delay level.
(IPFAX SW 01 Bit 0 to 3)
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.
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IP-Fax Troubleshooting
D255/D256 FAX OPTION