Ricoh M281 Series Service Manual page 887

Cannot send by Alias Fax number
Check Point
1 LAN cable connected?
2 Number of specified Alias fax correct?
3 Firewall/NAT installed?
4 Transmission sent manually?
5 Gatekeeper/SIP server installed correctly? Contact the network administrator.
6 Gatekeeper/SIP server power turned ON? Contact the network administrator.
7 IP address/host name of Gatekeeper/SIP
server correct?
8 DNS server registered when
Gatekeeper/SIP server host name
specified?
9 Enable H.323/Enable SIP SW is set to on? Check the settings.
10 IP address of local fax registered?
11 Alias number of local fax registered?
12 Remote fax registered in Gatekeeper?
13 Remote fax a T.38 terminal?
14 Remote fax switched off or busy?
15 Network bandwidth too narrow?
SM
Troubleshooting Procedures
Check the LAN cable connection.
Confirm the Alias of the remote fax.
Error Code: 13-14
The firewall cannot be breached. Send
by another method (Fax, Internet Fax)
Manual sending not supported.
Check the IP address/host name.
Contact the network administrator.
See User Parameter SW 34 Bit 0/SW
34 Bit 1
Register the IP address of the local fax.
Register the Alias number of the local
fax.
Contact the network administrator.
Check whether the remote fax is a T38
terminal.
Contact the network administrator.
Request the system administrator to
increase the bandwidth.
53
IP-Fax Troubleshooting
D255/D256 FAX OPTION