Ricoh M281 Series Service Manual page 512

Service Call 816-899
No. Type
SC863-02 D
to 23
No. Type
SC864-01 D
D255/D256/M281/M282
Error Name/Error Condition/Major Cause/Solution
HDD data read failure
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in partition "a" (SC863-02) to partition "v"
(SC863-23)).
Guide for when to replace the HDD
1. When SC863 has occurred ten times or more

The interval is short.

Repeatedly occurs in the same situation (At power-on,
etc.).

Startup takes a long time when the main power is turned
ON.
2. It takes a long time after main power on for the operation
panel to become ready.
HDD access may be consuming time. Normal HDD access
time after main power on is about 5 seconds. If the machine
is not waiting for the engine to be ready and it still takes 20 to
30 seconds or more, the HDD may be the cause. If there is a
problem with the HDD, HDD-related SCs such as SC860
and SC863 will occur frequently. Print the SC log data and
check them.
Error Name/Error Condition/Major Cause/Solution
HDD data CRC error
During HDD operation, the HDD cannot respond to a CRC error
query. Data transfer did not execute normally while data was
being written to the HDD.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition,
such as the disk label area.)

Format the HDD.

Replace the HDD.
6-74 SM