Ricoh M281 Series Service Manual page 889

8 Remote fax cancelled transmission?
Cannot receive by VoIP Gateway
Check Point
1 LAN cable connected?
2 Firewall/NAT installed?
3 VoIP Gateway installed correctly?
4 VoIP Gateway power turned ON?
5 IP address/host name of specified VoIP
Gateway correct on sender's side?
6 DNS server registered when host name
specified on sender side?
7 Network bandwidth too narrow?
8 G3 fax connected?
9 G3 fax power turned ON?
Cannot receive by Alias Fax number
Check Point
1 LAN cable connected?
2 Firewall/NAT installed?
SM
Check whether the remote fax cancelled
the transmission.
Troubleshooting Procedures
Check the LAN cable connection.
The firewall cannot be breached. Send by
another method (Fax, Internet Fax)
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP
address/host name.
Contact the network administrator.
Request the network administrator to
increase the bandwidth.
Check that G3 fax is connected.
Check that G3 fax is ON.
Troubleshooting Procedures
Check the LAN cable connection.
The firewall cannot be breached. Send by
another method (Fax, Internet Fax)
55
IP-Fax Troubleshooting
D255/D256 FAX OPTION