Ricoh M281 Series Service Manual page 490

Service Call 622-691
SC No. Type
SC687-00 D
SC No. Type
SC689-01 D
D255/D256/M281/M282
Error Name/Error Condition/Major Cause/Solution
PER Not Received Error
RAPI-PER command was not received from the controller within
the specified time (120 sec.) after RAPI-PES (preparation
request for image transmission) is issued.

Electrical noise

Controller board defective
Check if the SC occurs by turning the main power OFF then ON
for ten times. If the SC occurs again, do the following steps.
Check if the SC reoccurs by cycling the power after each step.
1. Check the engine and controller firmware, and update the
firmware to the latest version.
2. If the SC is issued during printing or during receiving fax
documents, replace the controller board. If the SC is issued
during copying, check the ARDF and IOB connection.
Error Name/Error Condition/Major Cause/Solution
EEPROM Communication Error 1

No response from the device in reading/writing for 5
seconds or more and this problem is repeated 5 times.

The reading data of 2 locations does not match 8 times
consecutively.

The writing data and reading date does not match 8 times
consecutively.
EEPROM on the controller board defective
1. Turn the main power OFF and wait for 5 seconds. Then turn
ON the main power.
2. Check whether the EEPROM on the controller board is
installed correctly. If necessary, reinstall it.
3. Replace the controller board.
4. If the EEPROM on the controller board is damaged, replace
the EEPROM.
6-52 SM