Using The Internet Services Help Feature; Getting Further Assistance - Xerox WorkCentre series User Manual

Getting Started
If Authentication or Accounting has been enabled on your device you may have to enter login
details to access this feature.
Use the Internet Services Help link to see instructions and information on how to use the features
in Internet Services. Internet Services Help opens in a new window.
Note: Internet Services is primarily a tool for System Administrators. The Help feature is written for
System Administrators rather than general users.
Refer to the System Administrator Guide for further information.
1. At your computer, open your web browser.
2. In the URL field, use your keyboard to enter http:// followed by the IP Address of the device. For
example: If the IP Address is 192.168.100.100, enter http://192.168.100.100.
Note: To find out the IP Address of your device, print a configuration report or ask your System
Administrator.
3. Press the Enter button on your keyboard to load the page.
4. Select the Help link at the top right hand corner of the screen.
5. Select the option(s) required.
More Information
Using Internet Services to find System Administrator Contact Details
System Administrator Guide www.xerox.com/support.
Printing the Information Pages from the Machine Status Menu

Getting Further Assistance

For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.
The Xerox Support Center will want to know the nature of the problem, the machine serial number,
the fault code (if any) plus the name and location of your company.
More Information
Identifying the Parts of Your Device
User Guide
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WorkCentre XXXX
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