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Xerox WorkCentre 5325 / 5330 / 5335
Multifunction Printer
Imprimante multifonction
Xerox
WorkCentre
®
5325 / 5330 / 5335
User Guide
Guide d'utilisation
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Chapters

Troubleshooting

   Summary of Contents for Xerox WorkCentre 5325

  • Page 1: User Guide

    Xerox WorkCentre 5325 / 5330 / 5335 Multifunction Printer Imprimante multifonction Xerox WorkCentre ® ® 5325 / 5330 / 5335 User Guide Guide d'utilisation Italiano Dansk Magyar Guida per l’utente Betjeningsvejledning Felhasználói útmutató Русский Norsk Deutsch Brukerhåndbok Benutzerhandbuch Руководство пользователя...

  • Page 2

    © 2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

  • Page 3: Table Of Contents

    Xerox Welcome Center........

  • Page 4

    Contents Installing the Software ..............43 Operating System Requirements .

  • Page 5

    Contents Printing Cover Pages..............76 Windows .

  • Page 6

    Using the Xerox® Scan Utility........

  • Page 7

    Contents Selecting Fax Options ..............145 Setting 2-Sided Faxing .

  • Page 8

    Contents Clearing Paper Jams ..............172 Clearing Paper Jams from Tray 1, Tray 2, Tray 3, or Tray 4 .

  • Page 9

    Contents Regulatory Information Basic Regulations ..............208 United States (FCC Regulations).

  • Page 10

    Contents WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 11: Safety

    Safety This chapter includes: • Electrical Safety on page 12 • Operational Safety on page 14 • Maintenance Safety on page 15 • Printer Symbols on page 16 • Product Safety Certification on page 17 • Environmental Health and Safety Contacts on page 18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.

  • Page 12: Electrical Safety

    If any of these conditions occur, do the following: Turn off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized Xerox representative. Electrical Supply The printer must be operated from the type of electrical supply indicated on the printer’s data plate label.

  • Page 13: Emergency Power Off

    Emergency Power Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cable from the electrical outlet. Contact an authorized Xerox representative to correct the problem: • The printer emits unusual odors or makes unusual noises.

  • Page 14: Operational Safety

    The Xerox Warranty, Service ® ® Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified ® ®...

  • Page 15: Maintenance Safety

    • Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox ® supplies recycling programs, go to www.xerox.com/gwa. WorkCentre 5300 Series Multifunction Printer...

  • Page 16: Printer Symbols

    Safety Printer Symbols Symbol Description Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch components with this symbol as personal injury could result.

  • Page 17: Product Safety Certification

    Safety Product Safety Certification This product is certified by the following agency using the safety standards listed: Agency Standard UL60950 IEC60950 WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 18: Environmental Health And Safety Contacts

    Safety Environmental Health and Safety Contacts For more information on Environment, Health, and Safety in relation to this Xerox product and ® supplies, contact: USA: 1-800-828-6571 Canada: 1-800-828-6571 www.xerox.com/environment Europe: +44 1707 353 434 www.xerox.com/environment_europe WorkCentre 5300 Series Multifunction Printer...

  • Page 19

    Features This chapter includes: • Before Using the Printer on page 20 • Parts of the Printer on page 21 • Printer Configuration on page 29 • Control Panel on page 32 • More Information on page 35 WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 20: Features

    Features Before Using the Printer Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for online solutions and support. www.xerox.com/office/worldcontacts If you require further assistance, contact our experts at the Xerox Welcome Center. A local representative telephone number may have been provided when the product was installed.

  • Page 21: Parts Of The Printer

    Features Parts of the Printer This section includes: • Front Left View on page 22 • Covers on page 23 • Left Rear View on page 24 • Document Feeder on page 25 • Internal Components on page 26 • Integrated Office Finisher Option on page 27 •...

  • Page 22: Front Left View

    Features Front Left View wc53xx-001 Adjusting Foot 6. Center Upper Tray Tray 5 (Bypass) 7. Center Lower Tray Stylus Pen Holder 8. Power Switch Stylus Pen 9. Tray 1, 2, 3, 4 Control Panel 10. Locking Casters WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 23: Covers

    Features Covers wc53xx-111 Cover C Cover E Cover B Document Cover Cover D Front Cover Cover A WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 24: Left Rear View

    Features Left Rear View LINE3 LINE2 LINE1 wc53xx_002 Line 3 7. USB Port, FAX Only Line 2 8. USB Device, PC to Printer Line 1 9. USB Device, Voice Assistance/Maintenance Telephone 10. Foreign Interface, External Only Ethernet 10/100Base-TX, Standard Network 11.

  • Page 25: Document Feeder

    Features Document Feeder wc53xx-004 wc53xx-104 Confirmation Indicator 6. Document Feeder Tray Lever 7. Document Stopper Left Cover 8. Document Output Tray Inner Cover 9. Constant Velocity Transport (CVT) Glass Document Guides 10. Document Glass WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 26: Internal Components

    Features Internal Components wc53xx-003 Toner 3. Drum Cartridge Main Power Switch WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 27: Integrated Office Finisher Option

    Features Integrated Office Finisher Option wc53xx-007 Staple Cartridge 4. Center Tray Front Cover 5. Integrated Office Finisher Top Cover WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 28: High-capacity Feeder And Office Lx Finisher Options

    Features High-Capacity Feeder and Office LX Finisher Options wc53xx-006 High-Capacity Feeder, Optional 9. Booklet Staple Cartridge Front Transport Cover 10. Top Cover Hole Punch Waste Container 11. Finisher Tray Hole Punch, Optional 12. Creaser Unit, Optional Finisher Transport Cover/Center Tray 13.

  • Page 29: Standard Features

    Duplex Automatic Document Feeder that holds up to 110 sheets • 1 GB RAM memory • Foreign Device Interface • Xerox ® Extensible Interface Platform • Hard drive that provides feature support for special job types, additional forms, and macros •...

  • Page 30: Printer Options

    Job Based Network Accounting • Common Access Card Authentication (CAC) • Digital Signature • S\MIME • FIPS 140-2 Other • PostScript • Work Surface • Envelope Tray • High-Capacity Feeder For more information, go to www.xerox.com/office/WC53XXsupplies. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 31: Energy Saver Mode

    Press the Energy Saver button to return the printer to normal operation. Receipt of a job or accessing the printer using CentreWare Internet Services also cancels Energy Saver mode. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer...

  • Page 32: Control Panel

    Features Control Panel This section includes: • Control Panel Layout on page 32 • Printer Information on page 33 Control Panel Layout PQRS WXYZ 11 10 wc53xx-103 Item Description Services Home Press to access features such as copy, scan, and fax, on the touch screen.

  • Page 33: Printer Information

    Features Item Description Start Press to start a copy, scan, or fax job. Deletes numeric values or the last digit entered using the alphanumeric keys. Dial Pause Inserts a pause in a fax number. Alphanumeric Keys Enters alphanumeric information. Services Press to access the options for the selected feature, such as copy, scan, and fax, on the touch screen.

  • Page 34: Accounting

    The User ID appears in the upper right corner of the touch screen. To log out, press Log In/Out, touch the User ID, then touch Log Out. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer...

  • Page 35: More Information

    Quick Use Guide Packaged with printer User Guide (PDF) Software and Documentation disc www.xerox.com/office/WC53XXdocs System Administrator Guide www.xerox.com/office/WC53XXdocs Recommended Media List www.xerox.com/paper (United States) www.xerox.com/europaper (Europe) Drivers and Downloads www.xerox.com/office/WC53XXdrivers Online Support Assistant www.xerox.com/office/WC53XXsupport Technical Support www.xerox.com/office/WC53XXsupport WorkCentre 5300 Series Multifunction Printer...

  • Page 36

    Features WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 37: Installation And Setup

    Turning the Printer Off on page 40 • Installing the Software on page 43 • Using CentreWare Internet Services on page 47 See also: Online Support Assistant at www.xerox.com/office/WC53XXsupport. System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 38: Installation And Setup Overview

    Installation and Setup Installation and Setup Overview Before you can use the printer, you must: Make sure the printer is connected correctly and turned on. Install software drivers and utilities. Configure the software. Physical Connection You can connect to the printer over a network. Connect to a functioning and dedicated fax telephone line for the optional fax.

  • Page 39

    Installation and Setup Turning Main Power On Main printer power is controlled by the main power switch. Main power should be left on for normal printer operation and should only be turned off when connecting a cable to the printer or when cleaning the printer.

  • Page 40: Turning The Printer Off

    Installation and Setup Close the front cover. Press the power switch, visible on the lower center tray, to the on position to turn the printer on. The printer takes approximately 35 seconds to warm up before use. Note: When the optional Office Finisher LX is attached, the power switch is located behind a clear plastic door in the finisher transport cover/center tray.

  • Page 41

    Installation and Setup Turning Main Power Off Main printer power is controlled by the main power switch. Main power should be left on for normal printer operation and should only be turned off when connecting a cable to the printer or when cleaning the printer.

  • Page 42: Assigning A Network Address

    If the network uses a DHCP server, the printer automatically acquires a network address. To assign a static IP address, configure DNS server settings, or configure other TCP/IP settings, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer...

  • Page 43: Installing The Software

    • Install the Xerox print driver. ® • If scanning is installed, install the Xerox scan driver. ® Installing a Network Printer Before installing drivers, ensure that the printer is plugged in, turned on, connected to an active network and has a valid IP address.

  • Page 44: Installing The Drivers And Utilities For Macintosh

    If scanning is installed, click the desired scan driver: • TWAIN • 10. If scanning is installed, select Xerox Scan Utility. 11. Click Install. 12. When the installation completes, click Finish. Installing the Drivers and Utilities for Macintosh To access all features of the printer, you must: •...

  • Page 45: Adding The Printer For Macintosh Os X Version 10.5

    Installation and Setup 13. From the Apple menu, open System Preferences, then open Print & Fax. 14. Click the Printing tab, click the printer in the list, then click Printer Setup. 15. Click Installable Options, then confirm the options installed on the printer appear. 16.

  • Page 46: Unix And Linux Drivers

    The following drivers are also available for Windows only at: www.xerox.com/office/WC53XXdrivers. • Xerox Global Print Driver: Use to print to any PCL or PostScript-enabled printer on your network, including those made by other manufacturers. The driver configures itself for the printer you select.

  • Page 47: Using Centreware Internet Services

    CentreWare Internet Services may not function properly. • TCP/IP and HTTP must be enabled in the printer. For details see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. Finding The Printer’s IP Address The printer’s IP address is required to use CentreWare Internet Services. Depending on the printer’s settings, the IP Address might be displayed on the control panel touch screen.

  • Page 48

    Installation and Setup WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 49: Printing

    Printing This chapter includes: • Printing Overview on page 50 • Supported Media on page 51 • Supported Paper Types and Weights on page 53 • Supported Standard Paper Sizes on page 53 • Supported Custom Paper Sizes on page 54 •...

  • Page 50: Printing Overview

    CTRL+P for Windows, or CMD+P for Macintosh. Select your printer from the list. Access the print driver settings by selecting Properties or Preferences (Windows), or Xerox Features for Macintosh. The title of the button may vary depending on your application.

  • Page 51: Supported Media

    Your printer is designed to be used with a variety of media types. Follow the guidelines in this section to ensure the best print quality, and to avoid jams. For best results, use Xerox printing media specified for your printer.

  • Page 52: Media That Can Damage Your Printer

    Printing Media That Can Damage Your Printer Your printer is designed to use a variety of paper and media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Do not use the following: •...

  • Page 53: Supported Paper Types And Weights

    Printing Supported Paper Types and Weights Trays Types and Weights Tray 1 Plain (64–105 g/m²) Plain Reload (paper that has had one side printed, 64–105 g/m²) Hole-Punched (64–105 g/m²) Letterhead (64–105 g/m²) Lightweight (60–63 g/m²) Recycled (64–105 g/m²) Pre-Printed (64–105 g/m²) Transparency Trays 2–6 Plain (64–105 g/m²)

  • Page 54: Supported Custom Paper Sizes

    Printing Tray Number European Standard Sizes North American Standard Sizes Trays 3 and 4 (Tandem • A4 (210 x 297 mm) • Letter (8.5 x 11 in.) Tray Module) and Tray 6 • JIS B5 (182 x 257 mm) • Executive (7.25 x 10.5 in.) (High-Capacity Feeder) Tray 5 (Bypass Tray) only...

  • Page 55: Loading Media

    Printing Loading Media This section includes: • Loading Paper in Trays 1 and 2 on page 55 • Loading Paper in Trays 3 and 4 on page 57 • Configuring Tray 6 on page 58 • Loading Paper in Tray 6 on page 60 •...

  • Page 56

    Printing To load paper in Trays 1 and 2: Pull the paper tray out toward you. wc53xx-021 WARNING: Do not open all trays at once. The printer could topple forward, possibly causing injury. wc53xx-031 Before loading paper into the paper trays, fan the edges to separate any sheets of paper that are stuck together.

  • Page 57: Loading Paper In Trays 3 And 4

    Printing Load the paper against the left-hand side of the tray. wc53xx-028 Note: Do not load paper above the maximum fill line. Doing so may cause paper jams. Adjust the guides so they touch the edges of the stack. wc53xx-029 Push the tray completely into the printer.

  • Page 58: Configuring Tray 6

    Printing Stack the paper against the left rear corner of the tray as shown. Note: Do not load paper above the maximum fill line. Doing so may cause paper jams. wc53xx-120 Adjust the guides so that they touch the edges of the stack. Close the tray Verify the size, type, and color of the paper.

  • Page 59

    Printing Remove the screw that holds the spacer plate at the back of the tray. Lit the spacer plate to remove it. Place the tabs at the bottom of the plate into the slots in the bottom of the drawer that correspond with the paper size.

  • Page 60: Loading Paper In Tray 6

    Printing Loading Paper in Tray 6 Tray 6, the high-capacity feeder, accepts a maximum of approximately 2000 sheets of 80 g/m² paper and accepts paper weights from 60 g/m² through 215 g/m². To load paper in Tray 6: Pull Tray 6 out of the feeder until it stops. Open the side gate until it stops.

  • Page 61

    Printing To load paper in Tray 5 (Bypass Tray): Open Tray 5 by rotating it outward. For larger paper, pull the extension straight out until it stops. wc53xx-102 Insert the paper either long edge or short edge first. Larger paper sizes can only be fed short edge first.

  • Page 62: Loading Envelopes In Tray 5 (bypass Tray)

    Tray 1 cannot be used. This feature must be configured by the System Administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. Loading Envelopes in the Envelope Tray The envelope tray accepts Monarch, Commercial #10, ISO C-5, DL envelopes, and custom-size envelopes from 148 x 241 mm (5.8 x 9.5 in.) to 98 x 162 mm (3.9 x 6.4 in.).

  • Page 63

    Printing If required, move the paper tray guides further out to load the new envelopes. To adjust the side and front guides, pinch the guide lever on each guide and slide the guides to their new position. To secure the guides in position, release the levers. wc53xx-033 Load the envelopes in the envelope tray flap side down.

  • Page 64: Printing On Special Media

    Some wrinkling or embossing may occur when printing on envelopes. CAUTION: Never use envelopes with windows or metal clasps: they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox ® warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 65: Printing On Labels

    Printing Printing on Labels Labels can be printed from Trays 2, 3, 4, 5 (Bypass Tray) and 6 (High-Capacity Feeder). Guidelines • Use labels designed for laser printing. • Do not use vinyl labels. • Do not use dry gum labels. •...

  • Page 66: Selecting Printing Options

    Printing Selecting Printing Options Printing options are specified as Printing Preferences in Windows, and Xerox Features in Macintosh. Printing Options include settings for 2-sided printing, page layout, and print quality. • Setting Default Printing Options for Windows on page 66 •...

  • Page 67: Selecting Finishing Options For Windows

    With the document open in your application, click File, then click Print. From the Printer list, select your printer. From the Copies & Pages menu, select Xerox Features. From the drop-down lists, select the desired printing options. To print the job, click Print.

  • Page 68: Selecting Finishing Options For Macintosh

    To select finishing features in the Macintosh print driver: In the print driver, click the Copies & Pages menu, then select Xerox Features. In the Paper/Output dialog box, click the arrow to the right of the Finishing section, then select the desired finishing options.

  • Page 69: Printing On Both Sides Of The Paper

    Printing Printing on Both Sides of the Paper • Media Types for Automatic 2-Sided Printing on page 69 • Printing a 2-Sided Document on page 70 • 2-Sided Page Layout Options on page 70 Media Types for Automatic 2-Sided Printing The printer can automatically print a 2-sided document on supported paper.

  • Page 70: Printing A 2-sided Document

    Macintosh In the application, click Portrait, Landscape or Rotated Landscape page orientation. In the Print dialog box, select Xerox Features from the Copies & Pages menu. Click 2-Sided Print, or 2-Sided Print, Flip on Short Edge. WorkCentre 5300 Series Multifunction Printer...

  • Page 71: Selecting Paper

    Printing Selecting Paper When you send your print job to the printer, you can choose to let the printer automatically select which paper to use based on the document size, paper type and paper color you select, or you can select a specific tray loaded with the desired paper.

  • Page 72: Printing Multiple Pages To A Single Sheet (n-up)

    Printing Printing Multiple Pages to a Single Sheet (N-Up) When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per side. Windows In the print driver, click the Layout/Watermark tab. Click Pages Per Sheet (N-Up).

  • Page 73: Printing Booklets

    Printing Printing Booklets With 2-sided printing, you can print a document in the form of a small booklet. Create booklets for any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper (two on each side). The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.

  • Page 74: Selecting Booklet Printing Using A Booklet Maker

    Click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click the Paper/Output. Click the arrow to the right of Finishing, then select Booklet Creation. In the Booklet Creation dialog box, under Booklet Finishing, do one of the following: •...

  • Page 75: Selecting Booklet Printing Without Using A Booklet Maker

    If desired, select Print Page Borders from the drop-down list. Click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Layout/Watermark. Under Booklet Layout, click Enabled. Click Booklet Options. The paper size is automatically selected. To manually specify the paper size, under Booklet Paper Size, clear the Automatically Select check box, click the down arrow, then select the paper size.

  • Page 76: Printing Cover Pages

    Printing Printing Cover Pages A cover page is the first or last page of a document. You can choose a different paper source for the cover page than for the body of a document. For instance, use your company Letterhead for the first page of a document, or use heavyweight paper for the first and last pages of a report.

  • Page 77: Windows

    In the Add Covers window, click the desired options, then click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Add Covers. Click Before document or After document. Click the desired options, then click OK.

  • Page 78: Printing Insert Pages

    In the print driver, click the Special Pages tab, then click Add Inserts. In the Add Inserts window, select the desired options, then click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Special Pages. Click Add Inserts. Select the desired options, then click OK.

  • Page 79: Printing Exception Pages

    Click Add Exceptions. Click the desired settings, then click OK. Macintosh In the Print dialog box, click Copies & Pages, then click Xerox Features. Click Special Pages, then click Add Exceptions. Click the desired settings, then click OK. WorkCentre 5300 Series Multifunction Printer...

  • Page 80: Scaling

    Printing Scaling To reduce or enlarge your printed page images select a scaling value between 25 and 400 percent. The default value is 100 percent. Windows In the print driver, click the Paper/Output tab. Click the down arrow to the right of the Paper field, then click Other Size. In the Paper Size window, click the arrow to the right of Scale Options, then click one of the following options: •...

  • Page 81: Printing Watermarks

    Printing Printing Watermarks A watermark is additional text that can be printed across one or more pages. For example, terms like Draft and Confidential, which you might stamp on a page before distribution, can be inserted as a watermark. Using the watermark feature, you can do any of the following: •...

  • Page 82: Macintosh

    Printing Macintosh In the Print dialog box, click Copies & Pages, then click Xerox Features. • Click the Watermark down arrow, then click the desired existing watermark. To modify a watermark, click the Watermark down arrow, click Edit, make the desired •...

  • Page 83: Printing Mirror Images For Windows

    Printing Printing Mirror Images for Windows If the PostScript option is installed, you can print pages as a mirror image. Images mirror left to right when printed. In the print driver, click the Advanced tab. Click the Image Options plus sign (+), click Mirrored Output, then click Yes. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 84: Creating And Saving Custom Sizes

    Printing Creating and Saving Custom Sizes You can print custom-size paper from Trays 1, 2, 3, 4, and 5 (Bypass Tray). Custom size paper settings are saved in the print driver, and are available for you to select in all your applications. Note: For details, see Loading Media...

  • Page 85: Job Completion Notification For Windows

    Printing Job Completion Notification for Windows You can choose to be notified when your job is finished printing. A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer where it was printed.

  • Page 86: Printing From A Usb Flash Drive

    Printing Printing from a USB Flash drive PDF, TIFF, and XPS files can be printed directly from a USB Flash drive. Notes: • Printing from the USB option must be enabled by the System Administrator. • The USB port and a Media Card Reader cannot be used at the same time. If present, remove the cable for the Media Card Reader before using the USB port on the control panel.

  • Page 87: Printing Special Job Types

    In the Secure Print window, type and confirm a 1- to 12-digit passcode. Click OK. Macintosh In the print dialog box, click Copies & Pages, then click Xerox Features. Click the Job Type menu, then click Secure Print. Type and confirm a 1- to 12-digit passcode.

  • Page 88: Printing A Sample Set

    Click Properties, click Paper/Output, click the Job Type menu, then click Sample Set. Click OK. Macintosh In the print dialog box, click Copies & Pages, then Xerox Features. Click the Job Type menu, then click Sample Set. Printing or Deleting the Job at the Printer CAUTION: Once deleted, a job cannot be restored.

  • Page 89: Charge Print

    When this feature is enabled, only the print jobs of authenticated users can be printed. This feature must be configured by the System Administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. To print using this feature: Print the job from your application.

  • Page 90: Sending A Print Job To A Fax Machine

    Printing Macintosh In the print dialog box, click Copies & Pages, then Xerox Features. Click the Job Type menu, click Store File in Folder. In the Store File in Folder dialog box, type a job name. Select a folder on the printer.

  • Page 91: Copying

    Copying This chapter includes: • Basic Copying on page 92 • Adjusting Copy Options on page 94 See also: System Administrator Guide at www.xerox.com/office/WC53XXdocs for details on managing copy functions. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 92: Basic Copying

    Copying Basic Copying To make copies: On the control panel, press the yellow Clear All button to remove previous copy settings. Load the original document. Use the document glass for single copies or paper that cannot be fed using the document feeder. Use the document feeder for multiple or single pages. Document Glass •...

  • Page 93: Document Feeder

    Copying Document Feeder • Insert originals faceup, with page 1 on top. • The confirmation indicator illuminates when the originals are correctly loaded. • Adjust the paper guides so they fit against the originals. • The document feeder accepts paper weights from 38 g/m²...

  • Page 94: Adjusting Copy Options

    Copying Adjusting Copy Options This section includes: • Basic Settings on page 94 • Image Quality Adjustments on page 98 • Layout Adjustments on page 99 • Output Format Adjustments on page 103 • Advanced Copying on page 108 Basic Settings The Copy tab appears when the touch screen Copy button is touched.

  • Page 95

    Copying To scale the length (Y axis) of the image, touch the Length percentage arrow buttons. Note: You can also reduce or enlarge an image by touching one of the Presets. To center the image on the page, touch Auto Center. Touch Save.

  • Page 96: Stapling Copies

    Copying To choose collated copies: Touch Copy on the touch screen. Under Copy Output, touch Collated. Uncollated Copies Uncollated copies are printed in this order: 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 To choose uncollated copies: Touch Copy on the touch screen.

  • Page 97

    Copying Creasing Copies If the printer has the Office Finisher LX with Booklet Maker option, copies can be automatically creased. You can then fold the copies to make a booklet. Note: Creasing options are dependent upon paper size and feed orientation. The paper must be fed from a tray with the paper loaded for short edge feed.

  • Page 98: Image Quality Adjustments

    Copying Image Quality Adjustments Use the Image Quality tab to change the following image quality settings: • Specifying the Original Type on page 98 • Adjusting the Darkness and Sharpness on page 98 • Automatically Suppressing Background Variations on page 98 Specifying the Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created.

  • Page 99: Layout Adjustments

    Copying Layout Adjustments Use the Layout Adjustment tab to change the following settings: • Book Copying on page 99 • 2-Sided Book Copying on page 100 • Specifying the Original Size on page 100 • Erasing the Edges of a Copy on page 100 •...

  • Page 100: Sided Book Copying

    Copying 2-Sided Book Copying This feature allows you to make 2-Sided copies of facing pages of the original bound document. Notes: • This feature and Book Copying on page 99 cannot be activated simultaneously. • You must use the document glass to make copies from books, magazines, or pamphlets. Do not place bound originals in the document feeder.

  • Page 101: Shifting The Image

    Copying To specify different amounts for the edges: Touch Individual Edges. For each edge, touch the plus or minus (+/–) buttons. If you selected 2-sided copies: to specify the amount to erase from each edge on Side 2, touch the plus or minus (+/–) buttons, or touch Mirror Side 1. To cancel edge erase, touch Print to Edge.

  • Page 102

    Copying Rotating the Image If the orientation of the paper currently loaded in the selected tray differs from that of your original, the printer automatically rotates the copy to fit on the paper. Touch Copy on the touch screen, then touch the Layout Adjustment tab. Touch Image Rotation, then select from the following: •...

  • Page 103: Output Format Adjustments

    Copying Output Format Adjustments Use the Output Format tab to make the following changes: • Creating Booklets on page 97 • Including Covers on page 104 • Page Layout on page 104 • Creating Posters on page 105 • Adding Annotations on page 105 •...

  • Page 104: Page Layout

    Copying Including Covers To add covers to a copy job, select different trays for the first and last page. Those trays can be loaded with heavier stock, color or pre-printed paper. The covers can be blank or printed. Note: The paper used for the covers must be the same size as the paper used for the rest of the document.

  • Page 105: Adding Annotations

    Copying Creating Posters You can create a large size copy of an original, fitting it to more than one sheet of paper. You then reassemble the pages into a poster and tape them together. To create a poster: Touch Copy on the touch screen, then touch the Output Format tab. Touch Page Layout.

  • Page 106

    Copying To insert page numbers: Touch Page Numbers, then touch On. To enter the starting page number, touch the plus or minus (+/–) buttons. To select which pages the page number appears on, touch Apply To, then touch All Pages or All Pages Except First, then touch Save.

  • Page 107

    Copying To add a stored watermark, touch Stored Watermarks, then touch On. Touch a stored watermark in the list, then touch Save. To print the current date and time on the copies, touch Date & Time, touch Add, then touch Save. To print the printer’s serial number on the copies, touch Serial Number, touch Add, then touch Save.

  • Page 108: Advanced Copying

    Copying Advanced Copying Use the Job Assembly tab to change the following settings: • Building a Job on page 108 • Printing a Sample Copy on page 110 • Combining Original Sets on page 110 • Delete Outside/Delete Inside on page 111 •...

  • Page 109

    Copying For each additional segment you wish to copy, repeat Step 3. When all segments have been scanned, in the Copy screen, touch Last Original. The entire copy job prints. Note: Because all the segments print as one job, you can select options such as covers or booklet creation that will apply to the entire job.

  • Page 110: Printing A Sample Copy

    Copying Printing a Sample Copy With a complicated copy job, it can be helpful to print a test copy before printing multiple copies. This feature prints a single copy and holds the remaining copies. After inspection of the sample, the remaining copies can be printed using the same settings, or canceled.

  • Page 111: Delete Outside/delete Inside

    Copying Delete Outside/Delete Inside This feature allows you to delete everything inside or outside a specified rectangular area. Up to three areas can be defined for deletion. To select areas to delete: Touch Copy on the touch screen, then touch the Job Assembly tab. Touch Delete Outside/Delete Inside.

  • Page 112: Retrieving Saved Copy Settings

    Copying Retrieving Saved Copy Settings You can retrieve and use previously saved copy settings for current jobs. Note: To save the copy settings with a name, see Saving Copy Settings on page 111. To retrieve saved settings: On the touch screen, touch Copy. Touch the Job Assembly tab, then touch Retrieve Saved Settings.

  • Page 113

    • Storing to a USB Flash Drive on page 126 • Setting Scan Options on page 127 • Using the Xerox® Scan Utility on page 131 See also: System Administrator Guide at www.xerox.com/office/WC53XXdocs for details on setting up scanning. WorkCentre 5300 Series Multifunction Printer...

  • Page 114: Scanning Overview

    Email address • Windows computer • Home directory • USB Flash drive • Computer using Xerox ® Scan Utility • Application using TWAIN or WIA Notes: • The printer must be connected to a network to retrieve a scan file.

  • Page 115: Loading Original Documents

    Scanning Loading Original Documents All scanning tasks begin with loading the original document in the printer. Use the document glass for single-page jobs, or originals that will not feed through the document feeder. Use the document feeder for multiple- or single-page jobs. Using the Document Glass Lift the document feeder cover and place the original facedown, toward the back left corner of the document glass as shown.

  • Page 116: Storing A Scan To A Folder

    Scanning Storing a Scan to a Folder This section includes: • Scanning to a Folder on page 116 • Printing Stored Files at the Printer on page 116 • Using Job Flow Sheets on page 118 • Printing Stored Files using CentreWare Internet Services on page 118 •...

  • Page 117

    Scanning In the file list, touch the desired file. To print multiple files, touch them in succession. Note: To view a thumbnail preview of the file, from the List drop-down list, select Thumbnail. Touch Print. If desired, select from the following options: Paper Supply, 2-Sided Printing or Output Destination.

  • Page 118: Using Job Flow Sheets

    Job Flow Sheets are created by the system administrator and are stored in the printer where they can linked by the user to a stored file. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. Printing Stored Files using CentreWare Internet Services At your computer, launch your Web browser.

  • Page 119: Creating A Folder

    Scanning On the Retrieve Files from Folder page, click the link to the selected file. 10. Click Save, select the desired storage location, then click Save. 11. If a stored file is no longer needed: Select the desired file. In the upper right corner of the page, click Delete. When prompted, click OK.

  • Page 120: Deleting A Folder

    Scanning In the Scan navigation pane at the left of the page, click Folder. In the Folder list, click Create for an <Available> folder. Note: If necessary, scroll the page to see available folders. Assign folder attributes: • Folder Name: type the name. •...

  • Page 121: Scanning To A Network File Repository

    • Templates must be created using CentreWare Internet Services. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. To use the scan to a network file repository feature: Load the original on the document glass or in the document feeder.

  • Page 122: Scanning To An Email Address

    Scanning Scanning to an Email Address Scanning to an email address sends scanned documents as attachments to email. Note: This feature must be enabled by your system administrator. To send a scanned image to an email address: Load the original on the document glass or in the document feeder. On the control panel, press the Services Home button.

  • Page 123

    Scanning Touch File Format, then select the desired file type. Each file format is described when selected. To accept the file format, touch Save. To request a read receipt: On the printer control panel, press the Services Home button. Touch E-Mail, then touch the E-mail Options tab. Touch Read Receipts, then touch On.

  • Page 124: Scanning To A Computer

    Scanning Scanning to a Computer The Scan to PC feature allows you to scan a document to your computer. Note: This feature must be enabled by your system administrator. To use the Scan to PC feature: Load the original on the document glass or in the document feeder. On the control panel, press the Services Home button.

  • Page 125: Scanning To A Home Directory

    Color Scanning, 2-Sided Scanning, Original Type and Scan Presets. For details, see Setting Scan Options page 127. Press the green Start button. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 126: Storing To A Usb Flash Drive

    Scanning Storing to a USB Flash Drive The Store to USB feature allows you to scan a document to a USB Flash drive using the USB port on the printer control panel. Notes: • This feature must be enabled by your system administrator. •...

  • Page 127: Setting Scan Options

    Scanning Setting Scan Options This section includes: • Scan Settings on page 127 • Additional Scanning Options on page 128 Scan Settings Scanning can be adjusted using optional settings. After selecting the desired scanning method, use the four menus at the bottom of the control panel touch screen to change the following scan settings: •...

  • Page 128: Additional Scanning Options

    Scanning Additional Scanning Options Additional scanning options allow precise control of the scanning process. Many of these optional settings override the automatic settings. Instructions on the touch screen describe the use of these options. After selecting the desired scanning method, use the tabs along the top of the touch screen to change the following scanning options: •...

  • Page 129: Layout Adjustment

    Scanning Layout Adjustment Layout adjustment provides additional settings for original orientation, original size, edge erase, Book Scanning and Reduce/Enlarge. To use Layout Adjustment: On the printer control panel, press Services Home. Touch the desired scan method. Touch the Layout Adjustment tab. Touch the desired setting.

  • Page 130: Filing Options

    Scanning Filing Options Filing Options provide additional settings for naming images, choosing image formats, adding meta data, and behavior if a file name already exists. To use Filing Options: On the printer control panel, press Services Home. Touch the desired scan method. Touch the Filing Options tab.

  • Page 131: Using The Xerox® Scan Utility

    Scan Utility allows you to scan images from the printer directly to your computer. These scanned images are not stored in the printer. Notes: • You must install the scan drivers to use the Xerox Scan Utility. For details, see the ® System Administrator Guide at www.xerox.com/office/WC53XXdocs.

  • Page 132: Creating A Scan Template

    Windows: In the taskbar, right-click the Xerox Scan Utility icon. Select Open Xerox Scan Utility. If the icon is not visible in the taskbar, click Start, select All Programs, or Programs if you are using Windows Classic View, select Xerox Office Printing > Scanning > Xerox Scan Utility.

  • Page 133: Scanning To A Template

    A password may be required when scanning to a template. Contact your system administrator for the password. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. Network Scan Utility 3 Network Scan Utility 3 allows you to scan directly to your computer and helps you manage and distribute scanned image files.

  • Page 134: Importing Scanned Files Into An Application

    Click From Scanner or Camera. Click the scanner, then click Custom Insert. The Xerox Scan Utility window displays thumbnails of the scanned images. The date and time the image was scanned appears below each thumbnail. If you move your mouse over the thumbnail, a pop-up message displays information including the resolution and size of the image file.

  • Page 135: Using The Wia Image Manager In A Windows Application

    Select From Scanner or Camera. Select the scanner, then click Acquire. The Scan to Email and Copy to Folder tabs on the Xerox Scan Utility display thumbnails of the images. Information about each image, including the template used, resolution, size of the image file, and the profile name and settings appears to the right of the thumbnail.

  • Page 136

    Scanning WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 137

    Faxing This chapter includes: • Fax Overview on page 138 • Sending a Fax on page 140 • Server Fax on page 141 • Sending an Internet Fax on page 142 • Faxing from Your Computer on page 143 • Receiving Faxes on page 144 •...

  • Page 138: Faxing

    Faxing from your Computer: Using the print driver, the current print job is sent as a fax. • Note: Fax capability must be enabled by the system administrator before use. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 139: Loading Original Documents

    Faxing Loading Original Documents With the exception of Faxing from Your Computer, faxing tasks begin with loading the original document in the printer. Use the document glass for single page jobs or for originals that will not feed through the document feeder. Use the document feeder for multiple or single page jobs. Document Glass Lift the document feeder cover and place the original facedown, toward the back-left corner of the document glass as shown.

  • Page 140: Sending A Fax

    Faxing Sending a Fax To send a fax using the printer’s Embedded Fax: Load the original on the document glass or in the document feeder. On the control panel, press Services Home. Touch Fax. To manually enter the recipient fax number do one of the following: •...

  • Page 141: Server Fax

    Faxing Server Fax When using the Server Fax, a document is scanned and sent to a fax server on the network. The fax server then sends the fax over a telephone line to a fax machine. Notes: • The Server Fax service must be enabled before use, and a fax server must be configured. •...

  • Page 142: Sending An Internet Fax

    CAUTION: The Internet Fax service must be enabled before use, and an SMTP server must be configured. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. To send an Internet Fax: Place the original on the document glass or in the document feeder.

  • Page 143: Faxing From Your Computer

    In your software application, click File, then Print. Select your printer from the list. Access the print driver settings by selecting Properties or Preferences (Windows), or Xerox Features for Macintosh. The title of the button may vary depending on your application.

  • Page 144: Receiving Faxes

    The printer must be configured by the system administrator to receive and print a fax using the Embedded Fax, Server Fax, and Internet Fax. For more information, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 145: Selecting Fax Options

    Faxing Selecting Fax Options This section includes: • Setting 2-Sided Faxing on page 145 • Selecting the Original Type on page 145 • Setting the Fax Resolution on page 145 • Adjusting Image Quality on page 145 • Adjusting Layout on page 146 •...

  • Page 146: Adjusting Layout

    Faxing Image Enhancement: Auto Suppression When faxing originals printed on thin paper, images printed on one side of the paper can sometimes be seen on the other side of the paper. Use Auto Suppression to reduce this problem. Touch Fax on the touch screen. Touch the Image Quality tab, then touch Image Enhancement.

  • Page 147: Additional Fax Options

    Faxing Touch Save. Additional Fax Options Additional fax options allow you to specify how the fax is transmitted. Note: With the exception of Delay Start, these settings are not available for Server Fax. To adjust these settings: On the touch screen, touch Fax, then touch the Fax Options tab. Touch the desired option, touch the desired settings, then touch Save.

  • Page 148: More Fax Options

    Off, On (touch plus or minus buttons (+/–) to set quantity) Starting Rate G3 Auto, Forced 4800 bps, G4 Auto Transmission Header Text Off, Display Header Note: For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 149: Adding Address Book Entries

    Note: Address Book entries can also be managed in CentreWare Internet Services. For details, see the System Administrator Guide at www.xerox.com/office/WC53XXdocs. Adding an Individual Address On the control panel, press the Machine Status button.

  • Page 150: Deleting A Group

    Faxing On the next screen, touch an <Available> group in the scrolling list. On the next screen, touch the Group Name field, enter a name for the group using the touch screen keyboard, then touch Save. Touch the Speed Dial field, then enter the Speed Dial number for the desired individual using the alphanumeric keypad.

  • Page 151: Creating Fax Comments

    Faxing Creating Fax Comments On the control panel, press the Machine Status button. On the touch screen, touch the Tools tab. Touch Setup, then touch Add Fax Comment. On the next screen, touch an <Available> comment in the scrolling list. Enter the comment using the touch screen keyboard, then touch Save.

  • Page 152

    Faxing WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 153: Maintenance

    Maintenance This chapter includes: • Maintenance and Cleaning on page 154 • Ordering Supplies on page 159 WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 154: Maintenance And Cleaning

    Maintenance Maintenance and Cleaning This section includes: • General Precautions on page 154 • Locating the Serial Number on page 155 • Billing and Usage Information on page 155 • Cleaning the Printer on page 156 • Installing Staples on page 161 See also: Safety on page 11...

  • Page 155: Locating The Serial Number

    Maintenance Locating the Serial Number When ordering supplies or contacting Xerox for assistance, you will be asked to provide the printer’s serial number. View the printer serial number from the printer touch screen: Press the Machine Status button. The Machine Information tab appears. The serial number appears at the left of the Machine Information screen.

  • Page 156: Cleaning The Printer

    To ensure optimum print quality, regularly clean the glass areas of the printer. This helps avoid output with streaks, smears, and other marks that transfer from the glass area while scanning documents. Use a lint-free cloth lightly dampened with Xerox Anti-Static or another suitable non-abrasive glass ®...

  • Page 157: Cleaning The Exterior

    Maintenance Cleaning the Exterior Regular cleaning keeps the touch screen and control panel free from dust and dirt. To remove finger prints and smudges, clean the touch screen and control panel with a soft, lint-free cloth. wc53xx-100 Use a cloth to clean the document feeder, output trays, paper trays and outside areas of the printer. wc53xx-063 Cleaning the Document Feeder Rollers Dirt on the document feeder rollers can cause paper jams or deteriorate print quality.

  • Page 158

    Maintenance While turning the rollers, wipe them with a clean, lint free cloth moistened with water. wc53xx-068 CAUTION: Do not use alcohol or chemical cleaners on the document feed rollers. Close the top cover until it clicks into place. Make sure the cover is completely closed. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 159: Ordering Supplies

    Use of toner other than Genuine Xerox Toner may affect print quality and printer ® reliability. It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer. Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement.

  • Page 160: When To Order Supplies

    It is important to order supplies when the messages first appear to avoid interruptions in printing. The touch screen displays an error message when the supply must be replaced. Order supplies from your local reseller or from the Xerox supplies website at: www.xerox.com/office/WC53XXsupplies. CAUTION: Use of non-Xerox supplies is not recommended.

  • Page 161: Installing Staples

    Maintenance Installing Staples If the printer has the optional Integrated Office Finisher or the optional Office Finisher LX with Booklet Maker installed, the control panel displays a message when a staple cartridge is empty and needs to be replaced. This section includes: •...

  • Page 162

    Maintenance Check the inside of the finisher for any loose staples and remove them. wc53xx-046 Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). wc53xx-047 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2).

  • Page 163: Main Staple Replacement For Office Finisher Lx

    Maintenance Main Staple Replacement for Office Finisher LX WARNING: Do not perform this procedure when the printer is copying or printing. Open the finisher front cover. wc53xx-050 The staple cartridge is located inside the finisher cabinet. Pull the staple unit toward you until it stops.

  • Page 164

    Maintenance Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). wc53xx-047 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). wc53xx_048 Grip the staple cartridge by the orange tab and insert it into the staple unit until it clicks.

  • Page 165: Booklet Maker Staple Replacement For Office Lx Finisher

    Maintenance Booklet Maker Staple Replacement for Office LX Finisher Note: The booklet maker uses two staple cartridges labeled R2 and R3. Booklet stapling requires that both staple cartridges contain staples. WARNING: Do not perform this procedure when the printer is copying or printing. Open the booklet maker side cover.

  • Page 166

    Maintenance Grip the orange tabs on both sides of the replacement staple cartridge and insert it into the original position in the stapler. Note: If you have trouble inserting the cartridge, make sure the cartridge is oriented with the orange tabs facing up. wc53xx-057 Note: The booklet maker uses two staple cartridges.

  • Page 167: Troubleshooting

    Troubleshooting This chapter includes: • Control Panel Messages on page 168 • General Troubleshooting on page 169 • Clearing Paper Jams on page 172 • Clearing Staple Jams on page 187 • Print Quality Problems on page 193 • Copy and Scan Problems on page 194 •...

  • Page 168: Control Panel Messages

    Troubleshooting Control Panel Messages The control panel touch screen provides information and troubleshooting help. When an error or warning condition occurs, the touch screen displays a message. The touch screen may also display an animated graphic showing the location of the problem, such as the location of a paper jam. Problems which prevent the full operation of the printer have associated fault codes.

  • Page 169: General Troubleshooting

    Troubleshooting General Troubleshooting This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply restarting the printer. To restart the printer, see Turning the Printer Off on page 40. If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.

  • Page 170: Printing Takes Too Long

    A system error occurred. Contact your local Xerox representative with the fault information. Check the fault history. For details, see Control Panel Messages on page 197.

  • Page 171: Scanner Error

    Turn off the printer using the power switch visible on the lower center tray. Wait two minutes, then turn the printer on. If the problem is not resolved, contact your local Xerox Representative. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 172: Clearing Paper Jams

    Troubleshooting Clearing Paper Jams When a jam occurs, the control panel touch screen displays an animated graphic showing the location of the jam. This section includes: • Clearing Paper Jams from Tray 1, Tray 2, Tray 3, or Tray 4 on page 173 •...

  • Page 173: Clearing Paper Jams From Tray 1, Tray 2, Tray 3, Or Tray 4

    Troubleshooting Clearing Paper Jams from Tray 1, Tray 2, Tray 3, or Tray 4 Pull the tray out toward you until it stops. wc53xx-079 Remove the paper from the tray. wc53xx-080 If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper.

  • Page 174: Clearing Paper Jams In Document Feeder

    Troubleshooting Reload the tray with undamaged paper. The leading edge of the paper should lightly touch the paper feed entrance. wc7120-082 Touch Confirm on the printer touch screen. Clearing Paper Jams in Document Feeder Lift the lever, then open the document feeder top cover until it comes to a stop. wc53xx-062 If the paper is not jammed in the document feeder, pull it out in the direction shown.

  • Page 175

    Troubleshooting If the message on the touch screen instructs you to open the inner cover, lift the green handle up, then open the inner cover. wc53xx-094 Turn the knob to eject the paper upward. Pull gently on the paper to remove it from the document feeder.

  • Page 176: Clearing Paper Jams In Cover A

    Troubleshooting Clearing Paper Jams in Cover A WARNING: Do not perform this operation when the printer is copying or printing. WARNING: The area around the fuser may be hot. Use caution to avoid injury. CAUTION: Do not touch the shiny black transfer belt inside the cover. Touching the belt may deteriorate image quality or damage the belt.

  • Page 177: Clearing Paper Jams In Cover B

    Troubleshooting Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc53xx-071 If paper is jammed in the fuser unit, remove paper in the direction shown. Lever A1 can be used to move paper out of the fuser. WARNING: The area around the fuser may be hot.

  • Page 178: Clearing Paper Jams In Cover C

    Troubleshooting Remove the jammed paper. Notes: • Paper may be jammed inside the printer. Inspect thoroughly and remove any jammed paper. • If the paper is torn, remove all torn pieces from the printer. wc53xx-075 Close cover B. Clearing Paper Jams in Cover C If necessary, close Tray 5 (Bypass Tray).

  • Page 179: Clearing Paper Jams In Duplex Module D

    Troubleshooting Clearing Paper Jams in Duplex Module D If necessary, open Tray 5 (1). While lifting up the release lever (2) open duplex module cover D (3). wc53xx-083 Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc53xx-084 Close duplex module cover D (1), then close Tray 5 (2).

  • Page 180: Clearing Paper Jams In Cover E

    Troubleshooting Clearing Paper Jams in Cover E WARNING: Do not perform this operation when the printer is copying or printing. WARNING: The area around the fuser may be hot. Use caution to avoid injury. CAUTION: Do not touch the shiny black transfer belt inside the cover. Touching the belt may deteriorate image quality or damage the belt.

  • Page 181: Clearing Paper Jams In Integrated Office Finisher

    Troubleshooting Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc53xx-078 Close cover E. Close cover A. Clearing Paper Jams in Integrated Office Finisher Open the finisher top cover (1). Turn the knob (2), then remove the paper by pulling it in the direction shown (3).

  • Page 182: Clearing Paper Jams In Office Finisher Lx

    Troubleshooting Clearing Paper Jams in Office Finisher LX This section includes: • Paper Jams under the Top Cover on page 182 • Paper Jams in the Finisher Transport on page 183 Paper Jams under the Top Cover To open the finisher top cover, pull the lever up. wc53xx-087 wc53xx-088 Remove the jammed paper.

  • Page 183: Clearing Hole Punch Jams In Office Finisher Lx

    Troubleshooting Paper Jams in the Finisher Transport Lift to open the finisher transport cover. Note: The cover is hinged and cannot be removed from the printer. wc53xx-090 Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc53xx-091 Close the finisher transport cover.

  • Page 184

    Troubleshooting Remove the Hole Punch Waste Container at R4. wc53xx-059 Empty the waste container. Note: Whenever the waste container is removed, it must be emptied before re-inserting it in the printer. wc53xx-060 Insert the container all the way into the finisher. wc53xx-061 Locate and remove any paper jams.

  • Page 185: Troubleshooting Paper Jams

    Troubleshooting Troubleshooting Paper Jams The printer is designed to function with minimal paper jams using Xerox ® supported media types only. Other media types may cause more frequent paper jams. If supported media is jamming frequently in one area, that area may need to be cleaned or repaired.

  • Page 186: Document Feeder Jams

    Solutions Unsupported media of the wrong size, Do not use unsupported media. thickness, or type is in use. Use only Xerox-approved media. See Supported Media page 51. The documents loaded in the document feeder Place fewer documents in the document feeder.

  • Page 187: Clearing Staple Jams

    Troubleshooting Clearing Staple Jams This section includes: • Clearing Staple Jams in Integrated Office Finisher on page 187 • Clearing Main Staple Jams in Office Finisher LX on page 189 • Clearing Booklet Maker Staple Jams in Office Finisher LX on page 191 Clearing Staple Jams in Integrated Office Finisher WARNING:...

  • Page 188

    Troubleshooting Open the staple cartridge clamp by pulling firmly in the direction shown. wc53xx-097 Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. wc53xx-098 Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks.

  • Page 189: Clearing Main Staple Jams In Office Finisher Lx

    Troubleshooting Clearing Main Staple Jams in Office Finisher LX WARNING: Do not perform this procedure when the printer is copying or printing. Open the finisher front door. wc53xx-050 The stapler is located inside the finisher cabinet. Pull the stapler toward you until it stops. Push the stapler to the right.

  • Page 190

    Troubleshooting Check inside the finisher for any loose staples and remove them. wc53xx-053 Open the staple cartridge clamp by pulling firmly in the direction shown. wc53xx-097 WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2).

  • Page 191: Clearing Booklet Maker Staple Jams In Office Finisher Lx

    Troubleshooting Clearing Booklet Maker Staple Jams in Office Finisher LX The booklet maker stapler uses two staple cartridges labeled R2 and R3. Booklet stapling requires that both staple cartridges be free of jammed staples. WARNING: Do not perform this procedure when the printer is copying or printing. Open the booklet maker side cover.

  • Page 192

    Troubleshooting Remove the jammed staples by pulling them in the direction shown. wc53xx-101 Grip the orange tabs on both sides of the staple cartridge and insert it into the original position in the stapler. Note: If you have trouble inserting the cartridge, make sure the cartridge is oriented with the orange tabs facing up.

  • Page 193: Print Quality Problems

    Print Quality Problems ® CAUTION: The Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas.

  • Page 194: Copy And Scan Problems

    When the copy or scan quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller.

  • Page 195: Fax Problems

    If a fax cannot be sent or received correctly, refer to the following table, then perform the indicated operation. If a fax still cannot be sent or received correctly, even after performing the described operations, contact your Xerox representative. This section includes: •...

  • Page 196: Problems Receiving Faxes

    Troubleshooting Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the Check that the printer can make telephone connection or with the clean copies. If it can, have the caller caller’s fax machine. send the fax again.

  • Page 197: Getting Help

    198 Control Panel Messages Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel touch screen displays a message informing you of the problem. In many cases, the touch screen also displays an animated graphic showing the location of the problem, such as the location of a paper jam.

  • Page 198: Web Resources

    Troubleshooting Web Resources Resource Link Technical support information for the www.xerox.com/office/WC53XXsupport printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, and more Supplies for the printer www.xerox.com/office/WC53XXsupplies A resource for tools and information, www.xerox.com/office/businessresourcecenter such as printing templates, helpful tips,...

  • Page 199: Printer Specifications

    Printer Specifications This chapter includes: • Physical Specifications on page 200 • Environmental Specifications on page 203 • Electrical Specifications on page 204 • Performance Specifications on page 205 • Controller Specifications on page 206 For media specifications and capacities, see Supported Media on page 51.

  • Page 200: Physical Specifications

    Printer Specifications Physical Specifications Base Unit • Width: 596 mm (23.5 in.) with bypass tray closed • Depth: 640 mm (25.1 in.) • Height: 1,115 mm (43.9 in.) • Weight: 85 Kg (187.4 lb.) with Stand 100 Kg (220.5 lb.) with Tandem Tray Module (TTM) Base Unit with Integrated Office Finisher •...

  • Page 201: Clearance Requirements

    Printer Specifications Clearance Requirements Printer Clearance Requirements for Base Configuration Note: The clearance requirements do not change with the addition of the optional Integrated Finisher. 10 cm (3.9 in.) 30.7 cm (12.1 in.) 206.7 cm (81.4 in.) 177.8 cm (70.0 in.) wc53xx-117 Printer Clearance Requirements With Office Finisher LX and Booklet Maker 88.5 cm...

  • Page 202

    Printer Specifications Printer Clearance Requirements With Office Finisher LX, Booklet Maker and High- Capacity Feeder 88.5 cm (34.8 in.) 10 cm (3.9 in.) 206.7 cm 217.4 cm (81.4 in.) (86.0 in.) wc53xx-119 WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 203: Environmental Specifications

    Printer Specifications Environmental Specifications Temperature Operating: 10°–28°C /50°–83°F When the humidity is 85%, temperature must be 28°C /83°F or below. Relative Humidity Operating: 15%–85% When the temperature is 32°C /90°F, humidity must be 62.5% or below. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 204: Electrical Specifications

    Printer Specifications Electrical Specifications • 120 V AC, +/- 10%, 60 Hz. Power Consumption: 1.58 kW maximum • 220–240 V AC, +/- 10%, 50 Hz. Power Consumption: 1.76 kW maximum for 220 VAC, 1.92 kW maximum for 240 V AC •...

  • Page 205: Performance Specifications

    Print Speed Print speeds in pages per minute (ppm) are provided for printing long-edge feed (LEF) on A4 and Letter-sized paper. Printer Model Print Speed WorkCentre 5325 Multifunction Printer 25 ppm WorkCentre 5330 Multifunction Printer 30 ppm WorkCentre 5335 Multifunction Printer...

  • Page 206: Controller Specifications

    Printer Specifications Controller Specifications Processor 667 MHz Memory • 1 GB RAM Standard • 2 GB RAM with Optional PostScript Kit Interface Ethernet 10/100/1000Base-TX connection WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 207: Regulatory Information

    Regulatory Information This chapter includes: • Basic Regulations on page 208 • Copy Regulations on page 210 • Fax Regulations on page 213 • Material Safety Data Sheets on page 216 • Energy Saver Mode on page 217 WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 208: Basic Regulations

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate the equipment.

  • Page 209: Ozone Release

    Regulatory Information Ozone Release During print operation, a small quantity of ozone is released. This amount is not large enough to harm anyone adversely. However, be sure the room where the product is being used has adequate ventilation, especially if you are printing a high volume of materials, or if the product is being used continuously over a long period.

  • Page 210: Copy Regulations

    Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: •...

  • Page 211: Canada

    Regulatory Information Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income • Court Record • Physical or mental condition • Dependency Status • Previous military service Exception: United States military discharge certificates may be photographed. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasure, and so on.

  • Page 212: Other Countries

    Regulatory Information The above list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. Other Countries • Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions.

  • Page 213: Fax Regulations

    Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business,...

  • Page 214: Canada

    Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox Service provider. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.

  • Page 215: Europe

    DTMF signaling. DTMF signaling provides reliable and faster call setup. Modification of this product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. South Africa This modem must be used in conjunction with an approved surge protection device.

  • Page 216: Material Safety Data Sheets

    Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 217: Energy Saver Mode

    Regulatory Information Energy Saver Mode As an E partner, Xerox Corporation has determined that the basic configuration of this NERGY printer meets the E guidelines for energy efficiency. NERGY The E and E mark are registered United States trademarks. NERGY...

  • Page 218

    Regulatory Information WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 219: Recycling And Disposal

    Recycling and Disposal This chapter includes recycling and disposal guidelines and information for: • All Countries on page 220 • North America on page 220 • European Union on page 220 • Other Countries on page 222 WorkCentre 5300 Series Multifunction Printer User Guide...

  • Page 220: Guidelines And Information

    Perchlorate-containing devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/hazardouswaste/perchlorate. North America Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. ®...

  • Page 221

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information. Information for Users on Collection and Disposal of Old...

  • Page 222: Other Countries

    Recycling and Disposal Information on disposal in other countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol.

This manual also for:

Workcentre 5335, Workcentre 5330

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