Cisco TelePresence System 3200 Use & Care Manual page 193

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Chapter 10
First-Time Setup
Table 10-5
Problem
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
The Cisco TelePresence System can display information from multiple input devices during a meeting;
Note
if multiple input devices are sending information, the projector displays the input from the last
presentation device sending information. If you do not see an image being projected on the screen, try
the following: for VGA devices, unplug the device from the VGA cable, wait 5 seconds, and then plug
the device back in; for document cameras: turn the camera off, wait 5 seconds, and then restart the
device.
OL-14521-01
Troubleshooting Chart for Presentation Device Problems (continued)
Possible Cause
HD Video cable is not connected
to the projector or to the primary
codec.
Projector is set up to receive PC
input instead of input from its
HD Video cable connector.
Object is blocking the path of the
projector.
Video cable connector is not
securely seated in the projector.
Video cable connector is not
securely seated in the primary
codec.
Video cable connector is not
inserted in the correct port on the
primary codec.
Setting Up CTS Components
Possible Solution
Check that the HD Video cable is
plugged into the projector and
into the correct connector on the
primary codec.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system but no image is
displayed.
Use the projector remote control
to configure the projector for
HD Video input. If your system
includes an Auxiliary Control
Unit, click Set Projector
Defaults.
Remove any objects blocking the
projector lens.
Seat the HD Video cable
connector securely.
Seat the HD Video cable
connector securely.
Check the cabling diagrams in
"Routing Power and Signal
Cables"
chapter of the
Cisco TelePresence System 3200
Assembly, Use & Care, and Field
Replacement Unit Guide
identify the correct port into
which to insert the HD Video
cable connector. The HD Video
cable connector should be
connected to auxiliary video out.
Cisco TelePresence System 3200
to
10-17

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