Cisco C20 TelePresence System Administrator's Manual
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Cisco C20 TelePresence System Administrator's Manual

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See also: Troubleshooting Manual , Administrator's Manual
Cisco TelePresence System Quick Set C20 and Profiles using C20

Administrator Guide

Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Software version TC6.1
APRIL 2013
Administrator guide
For Cisco TelePresence System Quick Set C20 and Profile 42" using C20
D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013.
www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
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  • Page 1: Administrator Guide

    Software version TC6.1 APRIL 2013 Administrator guide For Cisco TelePresence System Quick Set C20 and Profile 42” using C20 D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    Setting the menu password ..........106 Adding audit certificates ............38 Setting a root password ............107 Setting strong security mode ..........39 D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 3 Technical specifications ............122 Supported RFCs ..............125 User documentation on the Cisco web site ......126 Cisco contacts ..............127 D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 4: Introduction

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide Contents Introduction Introduction Web interface System settings Setting passwords Appendices Chapter 1 Introduction D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 5: User Documentation

    Cisco web site are included in the ► User documentation on the Cisco web site Appendix. • Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Unified Communications Manager (CUCM) Software • Administrator guide (this guide):...

  • Page 6: What's New In This Version

    If the number of participants drops to two, the conference will de-escalate to a point to point call. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 7 Call duration indicator • Possibility to enter a release key if a valid release key is missing D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 8 Remote control with AAA batteries. mount on pedestal) Base options Floor standing footplate, wheel base, or wall mount on pedestal. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 9: Quick Set C20 At A Glance

    HD content sharing with 720p and WXGA. Performance features • Optimal definition up to 1080p30. • H.323/SIP up to 6 Mbps. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 10: Web Interface

    Administrator Guide Contents Introduction Web interface Web interface System settings Setting passwords Appendices Chapter 2 Web interface D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 11: Starting The Web Interface

    Signing out Hover the mouse over your user name and choose Sign out from the drop-down list. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 12: Changing The System Password

    If the password currently is not set, leave Current password field blank. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 13: The Interactive Menu

    You can read more about user administration, user roles and access rights in the ► User administration section. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 14: System Information

    The system information shown in the illustration serve as an example. Your system may be different. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 15: Placing A Call

    URI or number. participant on hold. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 16: Sharing Content

    2. Click Start Presentation. Stop content sharing: Click the Stop Presentation button that becomes visible while sharing. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 17: Controlling And Monitoring A Call

    Call details If necessary, scroll your browser to see the call details. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 18: Controlling The Camera

    Zoom to zoom in and out. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 19: Local Layout Control

    2. Choose your preferred layout in the window that opens. You may change the layout while in a call. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 20: Capturing Snapshots

    (main camera and presentation) approximately every two seconds. Snapshots from your video system D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 21: Managing The Favorites List

    Adding a contact method You can store more than one contact method for each contact, e.g. video, telephone and mobile. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 22: Favorite List Folders

    Opening a folder Click the folder name to open the folder and show its list of contacts. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 23: System Configuration

    Choose a category to display the related settings. all or individual lists. Your system may be configured differently. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 24: Changing System Settings

    Text input field Enter text in the input field and click Save for the change to take effect. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 25: Setting The Administrator Settings Menu Password

    Save to store it. Use the Unlock button to clear the existing password. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 26: System Status

    The status shown in the illustration serve as an example. The status to display the related status information. of your system may be different. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 27: Choosing A Wallpaper

    Click Upload to save the file to the video system. The chosen wallpaper is highlighted. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 28: Choosing A Ringtone

    Use the stop button (   ) to end the playback. You must save the ringtone before it can be played back. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 29: Peripherals Overview

    The peripherals shown in the illustration serve as examples. Your system may have different peripherals and video input/output configurations. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 30: User Administration

    An administrator user account with full access rights, like the default admin user, must possess all the three roles. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 31 The password is used with the web interface and command line interface. The PIN code is used with the on-screen menu. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 32 Change Password Change PIN to save the change. Use the Back button to leave without making any changes. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 33 1. Click the name of an existing user to open the Editing user window. 2. Click Delete user... and confirm when prompted. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 34: Adding A Sign In Banner

    Enter the message that you want to present to the user when signing in, and click Save to activate the banner. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 35: Application Programming Interface

    Application programming interface The application programming interface (API) is a tool for integration professionals and developers working with this Cisco product. It is described in detail in the API guide for the product. XML files The XML files are part of the codec’s API. They structure information about the codec in a hierarchy.

  • Page 36: Managing The Video System's Certificates

    The certificates and certificate issuers shown in the illustration the same file on the video system. serve as examples. Your system may have other certificate(s). D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 37: Managing The List Of Trusted Certificate Authorities

    The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 38: Adding Audit Certificates

    Choose ExternalSecure from the Logging Mode drop-down list. Click Save for the change to take effect. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 39: Setting Strong Security Mode

    4. Restart the codec for the change to security mode. take effect. 2. Restart the codec for the change to take effect. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 40: Deleting Trust Lists (Cucm Only)

    For more information about CUCM, CAPF and trust lists, read the Administering TC Endpoints on CUCM guide available on the Cisco web site. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 41: Troubleshooting

    The messages shown in the illustration serve as examples. Your system may show other information. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 42: Downloading Log Files

    The log files shown in the illustration serve as examples. Your system may have other files. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 43: Upgrading The System Software

    Click Browse... and find the downloaded .pkg file that If you do not have the required key(s), contact your Cisco software. As from version TC6.1, any TC release key will do. contains the new software. representative to obtain them. Then perform the following steps: ii.

  • Page 44: Backup And Restore

    Click Restore to reconfigure the system as defined in the file. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 45: Factory Reset

    Wait while the system resets. The system will restart automatically when finished. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 46: Restarting The System

    The system cannot be turned on again remotely; you must press its power button physically to turn it on. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 47: System Settings

    Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Chapter 3 System settings D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 48: Overview Of The System Settings

    Network [1..1] IEEE8021X Eap Ttls ........... 69 Conference [1..1] MicUnmuteOnDisconnect Mode ....55 Network [1..1] IEEE8021X Identity ..........68 D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 49 NetworkServices MultiWay Protocol ........71 UserInterface settings ............90 NetworkServices NTP Address ..........73 UserInterface TouchPanel DefaultPanel ......... 90 D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 50 Video OSD VirtualKeyboard ............ 99 Video Layout LocalLayoutFamily ..........97 Video Output HDMI [1,2] CEC Mode ........101 D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 51: Audio Settings

    Value space: <Marbles/IceCrystals/Polaris/Alert/Discreet/Fantasy/Jazz/Nordic/Echo/Rhythmic> Range: Select a tone from the list of ring tones. Audio SoundsAndAlerts RingTone: Jazz Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 52: Cameras Settings

    Manual: Turn the autofocus off and adjust the camera focus manually. Cameras Camera 1 Focus Mode: Auto Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 53 With Mirror mode (horizontal flip) you can mirror the image on screen. corrections. Gamma describes the nonlinear relationship between image pixels and monitor Requires user role: ADMIN brightness. The Cisco TelePresence PrecisionHD 720p camera supports gamma mode. The PrecisionHD 1080p camera does not support gamma mode. Value space: <Auto/Off/On>...
  • Page 54 Appendices Cameras Camera [1..1] DHCP Applies to cameras which support DHCP (for example the Cisco TelePresence PrecisionHD 1080p 12X camera). The camera must be connected to a LAN. When set, the command enables support for SW upgrade of daisy chained cameras. It will enable the camera's DHCP function and force start of MAC and IP address retrieval.

  • Page 55: Conference Settings

    Value space: <0..50> Range: Select a value from 0 to 50 seconds. Conference 1 AutoAnswer Delay: 0 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 56 Range: Select a value between 64 and 6000 kbps. Conference 1 FarEndControl SignalCapability: On Example: Conference 1 DefaultCall Rate: 768 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 57 Conference 1 MaxTotalTransmitCallRate: 9000 Example: Value space: <1..10> Range: 1 to 10. Conference 1 VideoBandwidth MainChannel Weight: 5 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 58 Define how the video system handles multiparty video conferences. Requires user role: ADMIN If registered to a Cisco TelePresence Video Communication Server (VCS), the video system Value space: <Off/On> can use the MultiWay network solution. MultiWay requires that the video network includes Off: Disable the packetloss resilience.

  • Page 59: Conference [1..1] Incomingmultisitecall Mode

    However, the call will appear as a missed call in the call history list. Conference 1 IncomingMultisiteCall Mode: Allow Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 60: Facilityservice Settings

    Value space: <S: 0, 255> Format: String with a maximum of 255 characters. FacilityService Service 1 Name: "" Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 61: H323 Settings

    Value space: <S: 0, 64> Format: A valid IPv4 address or IPv6 address. H323 NAT Address: "" Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 62 IP address must be specified manually. H323 Profile 1 Gatekeeper Discovery: Manual Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 63: H323 Profile [1..1] Portallocation

    Static: When set to Static the ports are given within a static predefined range [5555-6555]. H323 Profile 1 PortAllocation: Dynamic Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 64: Network Settings

    Requires user role: ADMIN Value space: <S: 0, 64> Format: A valid IPv4 address. Network 1 IPv4 Address: "192.0.2.0" Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 65 Network [1..1] IPv6 Address Note: If the Network VLAN Voice Mode setting is Auto and the Cisco Discovery Protocol (CDP) assigns an ID to the voice VLAN, then a request for option 150 will always be sent. That is, the Enter the static IPv6 network address for the system.
  • Page 66 QoS Diffserv ICMPv6 and Network QoS Diffserv NTP settings are used to prioritize packets. Network 1 QoS Mode: Diffserv Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 67 0 (best effort). Network 1 QoS Diffserv NTP: 0 Example: Network 1 QoS Diffserv Signalling: 0 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 68 Off: The EAP-MD5 protocol is disabled. Example: On: The EAP-MD5 protocol is enabled (default). Network 1 IEEE8021X Eap Md5: On Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 69 Set the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients Network [1..1] TrafficControl Mode without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Set the network traffic control mode to decide how to control the video packets transmission Requires user role: ADMIN speed.

  • Page 70: Network [1..1] Remoteaccess Allow

    Requires user role: ADMIN Value space: <Auto/Manual/Off> Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled. Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.

  • Page 71: Networkservices Settings

    Off: The HTTP protocol is disabled. On: The HTTP protocol is enabled. NetworkServices HTTP Mode: On Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 72: Networkservices Https Mode

    Authority (CA). This requires that a list of trusted CAs are uploaded to the system in advance. NetworkServices HTTPS VerifyClientCertificate: Off Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 73 SNMP Agent in the codec. The default password is "public". NetworkServices SIP Mode If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same SNMP Community is configured there too. NOTE: The SNMP Community password is case Determine whether the system should be able to place and receive SIP calls or not.

  • Page 74: Networkservices Snmp Systemlocation

    NetworkServices SNMP SystemLocation NetworkServices CTMS Mode Enter the name of the Network Services SNMP System Location. This setting determines whether or not to allow multiparty conferences controlled by a Cisco Requires user role: ADMIN TelePresence Multipoint Switch (CTMS). Value space: <S: 0, 50>...

  • Page 75: Networkservices Ctms Encryption

    NetworkServices CTMS Encryption This setting indicates whether or not the video system supports encryption when participating in a multiparty meeting controlled by a Cisco TelePresence Multipoint Switch (CTMS). CTMS allows three security settings for meetings: non-secure (not encrypted), best effort (encrypted if all participants support encryption, otherwise not encrypted) and secure (always encrypted).

  • Page 76: Phonebook Settings

    VCS: Select VCS if the phonebook is located on the Cisco TelePresence Video Communication Server. TMS: Select TMS if the phonebook is located on the Cisco TelePresence Management Suite server. Callway: Select Callway if the phonebook is to be provided by the WebEx TelePresence subscription service (formerly called CallWay).

  • Page 77: Provisioning Settings

    Value space: <Off/TMS/VCS/CallWay/CUCM/Auto> Off: The video system will not be configured by a provisioning system. Select the HTTP method to be used for the provisioning. TMS: The video system will be configured using TMS (Cisco TelePresence Management Requires user role: ADMIN System).

  • Page 78: Provisioning Externalmanager Protocol

    Value space: <S: 0, 255> Format: String with a maximum of 255 characters. Provisioning ExternalManager Path: "tms/public/external/management/ Example: SystemManagementService.asmx" D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 79: Rtp Settings

    Value space: <1056..65535> Range: Select a value from 1056 to 65535. RTP Ports Range Stop: 2486 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 80: Security Settings

    Value space: <S: 0, 64> Format: A valid IPv4 address or IPv6 address. Security Audit Server Address: "" Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 81: Security Session Showlastlogon

    Range: Select a value between 1 and 10000 seconds; or select 0 when inactivity should not enforce automatic logout. Security Session InactivityTimeout: 0 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 82: Serialport Settings

    On: Login is required when connecting to the codec via the serial port. SerialPort LoginRequired: On Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 83: Sip Settings

    Value space: <S: 0, 128> Format: String with a maximum of 128 characters. SIP Profile 1 Authentication 1 Password: "" Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 84 Requires user role: ADMIN Value space: <Standard/Alcatel/Avaya/Cisco/Microsoft/Nortel> Value space: <Off/On> Standard: To be used when registering to standard SIP Proxy (tested with Cisco Off: Connect to the single proxy configured first in Proxy Address list. TelePresence VCS and Broadsoft) On: Set up multiple outbound connections to servers in the Proxy Address list.

  • Page 85: Sip Listenport

    Appendices SIP Profile [1..1] Line When registered to a Cisco Unified Communications Manager (CUCM) the endpoint may be part of a shared line. This means that several devices share the same directory number. The different devices sharing the same number receive status from the other appearances on the line as defined in RFC 4235.

  • Page 86: Standby Settings

    DefaultCameraPosition: After a reboot the camera position will be set to the factory default position. Standby BootAction: DefaultCameraPosition Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 87: Systemunit Settings

    Requires user role: ADMIN Value space: <Off/On> Off: Disable logging. On: Enable logging. SystemUnit CallLogging Mode: On Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 88: Systemunit Irsensor

    Off: Disable the IR sensor on the codec. On: Enable the IR sensor on the codec. SystemUnit IrSensor: Auto Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 89: Time Settings

    Range: Select a time zone from the list time zones. If using a command line interface; watch up for typos. Time Zone: "GMT (Greenwich Mean Time : Dublin, Edinburgh, Lisbon, Example: London)" D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 90: Userinterface Settings

    Dialpad: A dial pad will appear as default on the Touch controller. UserInterface TouchPanel DefaultPanel: ContactList Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 91: Video Settings

    Hidden: The input source is not expected to be used as a presentation source. Video Input Source 1 PresentationSelection: Manual Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 92 Rather high resolutions will be used. Video Input Source 1 OptimalDefinition Profile: Normal Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 93 (16 - 235). This is defined in CEA-861-E. Video Input 1 HDMI 1 RGBQuantizationRange: Auto Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 94 Value space: <0..100> Range: Select a value from 0 to 100 percent. Video Layout ScaleToFrameThreshold: 5 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 95 LowerRight: The self view PiP will appear in the lower right corner of the screen. Video SelfviewDefault Mode: Current Example: Video SelfviewPosition: LowerRight Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 96 Range: Choose for how long self view remains on. The valid range is between 1 and 60 seconds. Video CamCtrlPip CallSetup Duration: 10 Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 97 LowerRight: The presentation PiP will appear in the lower right corner of the screen. Video PIP Presentation DefaultValue Position: Current Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 98 Single: The active speaker, or the presentation if present, will be shown in full screen. The controlled by a Cisco TelePresence Touch or an external control panel as the GUI will be other participants are not shown. Transitions between active speakers are voice switched.
  • Page 99 This setting can be used to display the system's bookings for today on the main OSD AlwaysOff: The encryption indicator is never displayed on screen. This applies to both menu. This requires that the system is bookable by an external booking system, like Cisco encrypted and non-encrypted calls for all Conference Encryption Mode settings.
  • Page 100 Latin: Latin characters can be entered when using the remote control (default). phonebook dialog. Cyrillic: Cyrillic characters can be entered using the remote control. NOTE: Requires a Cisco On: The local contacts in the phone book will be shown in the top level of the phonebook TelePresence Remote Control with Cyrillic fonts.
  • Page 101 (16 - 235). This is defined in CEA-861-E. Video Output HDMI 1 RGBQuantizationRange: Full Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 102 Range: 640x480@60p, 800x600@60p, 1024x768@60p, 1280x1024@60p, 1280x720@50p, 1280x720@60p, 1920x1080@50p, 1920x1080@60p, 1280x768@60p, 1360x768@60p, 1366x768@60p, 1600x1200@60p, 1680x1050@60p, 1920x1200@60p Video Output HDMI 1 Resolution: Auto Example: D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 103: Experimental Settings

    Appendices Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013.

  • Page 104: Setting Passwords

    Administrator Guide Contents Introduction Web interface System settings Setting passwords Setting passwords Appendices Chapter 4 Setting passwords D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 105: Setting The System Password

    You can read more about how to create and manage user accounts in the ► User administration section. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 106: Setting The Menu Password

    4. Press Home ) to exit. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 107: Setting A Root Password

    3. Type the following command: systemtools rootsettings on <password> The root password is not the same as the system (admin) password. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 108: Appendices

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide Contents Introduction Web interface System settings Setting passwords Appendices Appendices Appendices D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 109: About Monitors

    * Use of HDMI 2 requires the Dual Display option. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 110 You will find this setting in the Advanced Configuration on-screen menu (remote control) or in the System Configuration page on the web interface. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 111: Optimal Definition Profiles

    1280 × 720 1280 × 720 1280 × 720 1280 × 720 1280 × 720 ► System settings chapter. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 112: Clearpath — Packet Loss Resilience

    Navigate to Conference 1 > PacketLossResilience > Mode Choose Off to disable ClearPath and On to enable ClearPath. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 113: Requirement For Speaker Systems Connected To A Cisco Telepresence C Series Codec

    Requirement for speaker systems connected to a Cisco TelePresence C Series codec Cisco has put in a lot of effort to minimize the camera to screen delay on our TelePresence endpoints. New consumer TVs are usually equipped with “Motion Flow”...

  • Page 114: Codec C20 — The Physical Interface

    Standby mode or in Presentation mode. • When the LED is red this indicates an Error has occurred. Power Call Alarm (infrared) D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 115: Codec C20 — The Physical Interface, Continued

    For future use. HDMI socket, digital video output for the second monitor. *VISCA™ is a trademark of Sony Corporation D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 116: Pin-Out Schemes

    20 Hz-20 kHz +/-1 dB Signal to Noise Ratio -85 dB -95 dB -95 dB Audio – Cold D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 117: Cable Configuration For Quick Set C20 With Precisionhd 1080P 4X Camera

    The codec must be switched off and disconnected from the line voltage whenever connecting or disconnecting other equipment. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 118: Cable Configuration For Quick Set C20 With Precisionhd 1080P 12X Camera

    The codec must be switched off and disconnected from the line voltage whenever connecting or disconnecting other equipment. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 119: Dnam For Profile 42

    When reinserting the fuse and fuse holder, push slightly inwards and turn the holder carefully clockwise until it locks in place. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 120: Factory Resetting

    • Click Take backup and follow the instructions to 10 seconds. save the file on your computer. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 121: Factory Resetting The Touch 8" Controller

    3. Press the Mute button twice. The Touch controller automatically reverts to the default factory settings and restarts. D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 122: Technical Specifications

    • 720p60 from 1152 kbps* • Supported in dual stream • 1920 × 1200@50 Hz (WUXGA) • 1080p30 from 1472 kbps* D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
  • Page 123 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.
  • Page 124 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.

  • Page 125: Supported Rfcs

    Algorithms Specification • RFC 4028 Session Timers in SIP • RFC 6184 RTP Payload Format for H.264 Video D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.

  • Page 126: User Documentation On The Cisco Web Site

    System settings Setting passwords Appendices Appendices User documentation on the Cisco web site In general, user documentation for the Cisco TelePresence products is available The documents are organized in the following categories: here: Installation guides: ► http://www.cisco.com/go/telepresence/docs Install and Upgrade > Install and Upgrade Guides...

  • Page 127: Cisco Contacts

    NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE On our web site you will find an overview of the worldwide Cisco contacts. PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE- NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED ► http://www.cisco.com/web/siteassets/contacts...

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